Concert Tour Security Jobs (NOW HIRING)

Description

Base Salary: $65,000 - $75,000 / year based on experience + Quarterly Bonus Potential

The Hamilton is looking for a dynamic, music-loving leader to join the management team as the Marketing & Box Office Manager for our music venue, The Hamilton Live. This individual will be responsible for all marketing and ticketing aspects for performances at The Hamilton Live and work closely with the Live Management team, our corporate Marketing department, and artists' tour managers, agents and promoters to maximize sales and ensure a seamless ticketing experience for our fans.

The Hamilton Live is a 550-700 seat capacity music venue located in the basement of The Hamilton restaurant that has been in operation since 2011. The venue features nationally and regionally touring musical acts and over its first decade has gained a national reputation as one of the best rooms in the country to play. The combination of world-class sound/video equipment, Clyde's Restaurant Group food and beverage offerings and a commitment to provide unmatched hospitality in the concert industry has earned The Hamilton Live this reputation. We are looking for the Marketing & Box Office Manager to build on that legacy and take the venue to new heights.

• Reputable Company: Strong stability and performance.
• Positive Culture: Courtesy, dignity, and respect.
• Retirement Plans: 100% company-funded pension (vesting after 1 year) and immediate 401k participation.
• Bonuses: Quarterly eligibility.
• Flexible Schedule: 5-day work week.
• Career Growth: Rapid advancement opportunities.
• Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach, and reduced rates on wellness services.
• Insurance: Hospital indemnity, critical illness, accident coverage.
• Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks), special leaves (jury duty, voting, school activities for DC).
• Therapy Resources: Access to free behavioral and digital cognitive behavioral therapy.
• Dining Discounts: Half-price off-duty dining and complimentary shift meals.
• Convenient Parking: Available parking benefits.
• Employee Assistance: Legal, emotional, financial, and work/life balance support.
• Financial Assistance: Assistance fund for employees in need.
• Training & Education: Best-in-class training program and tuition reimbursement.
• Flu Shots & Discounts: Annual flu shots and access to thousands of exclusive brand discounts.
• Charity Matching: Up to $4,000 yearly.

• Build shows from the ground up in our ticketing system
• Drive ticket sales through paid and organic social campaigns and email marketing
• Prepare & file promotional materials for each concert
• Coordinate pre-sales and promo codes with artist representatives
• Handle press outreach for new and upcoming shows and maintain listings on area event calendars
• Collaborate with others on per-show sales strategies, including digital ads with Jambase and Relix
• Track sales and provide regular per-show and org-level reports to internal & external stakeholders

• Work with the F&B Manager to establish and maintain best practices and SOPs for box office staff
• Hire, train and schedule Box Office personnel
• Work with F&B Manager and Executive Chef to maintain our menus
• Schedule needed security for concerts with our 3rd party security company
• Support the box office and F&B operations as needed
• Administer refunds and address escalated guest concerns
• Maintain guest lists for each show and administer comp tickets
• Coordinate press and photo passes
• Capture footage of concerts for use in social media and other promotions
• Prepare settlement materials for concerts based on current ticket sales

• Passion for live music and delivering an exceptional guest experience
• Strong conflict de-escalation and customer resolution skills
• Ability to collaborate cross-functionally with F&B, security, marketing, and artist representatives
• Staff hiring, training, and scheduling across multiple departments
• Social media marketing and digital advertising to drive ticket sales
• Ticketing platform and box office operations management
• Ability to work nights and weekends – that’s when the shows are!

Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 14 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, Cordelia Fishbar, Hamilton Live, and Ebbitt House (opening Summer 2026).

Apply now and take the first step towards a rewarding career! Even if you don't meet every requirement, we encourage you to apply. We are committed to building an inclusive team and welcome applicants from all backgrounds.

Clyde’s Restaurant Group participates in E-Verify. We use the federal E-Verify system to confirm that new hires are authorized to work in the United States. Click here to learn more about E-Verify and your Right to Work.

Contact us at employment@clydes.com if you need any special accommodations to apply.