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Computer User Support Specialists Jobs in Maine (NOW HIRING)

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Computer User Support Specialists information

See Maine salary details

$13

$26

$49

How much do computer user support specialists jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for computer user support specialists in Maine is $26.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $32.26 per hour, depending on experience, location, and employer.

How do I become a computer user support specialist?

To become a computer user support specialist, typically a high school diploma or equivalent is required, and some positions may prefer postsecondary training or certifications in computer support or related fields. Developing skills in troubleshooting, customer service, and familiarity with operating systems and hardware is essential, and obtaining certifications like CompTIA A+ can improve job prospects.

How much does a computer user support specialist make per hour?

Computer User Support Specialists typically earn between $15 and $30 per hour, depending on experience, location, and certifications. Entry-level positions may start at the lower end, while experienced specialists with technical skills can earn higher wages, especially in environments requiring troubleshooting and customer service skills.

What does a computer user support specialist do?

A computer user support specialist helps users troubleshoot and resolve hardware and software issues, often providing technical assistance via phone, email, or in person. They may install, configure, and maintain computer systems, and require knowledge of operating systems, networking, and support tools to ensure smooth technology operation.
Infographic showing various Computer User Support Specialists job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, 3% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,056 per year, or $26.9 per hour.

Computer Support Specialist I

Bar Harbor, ME • On-site

Mount Desert Island Hospital
Health Care and Social Assistance • 201 - 500 employees
Learn more about Mount Desert Island Hospitalexternal

$23 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Key responsibilities

  • Log and manage Help Desk tickets

  • Provide solutions and guidance on technical issues

  • Respond to technical inquiries via phone, email, Microsoft Teams, and ticketing system

Job description

Job Type
Full-time
Description
Summary:
The Computer Support Specialist I is a full-time, onsite position scheduled for 40 hours per week, working day shifts. The role involves maintaining and configuring new and existing computer systems, including associated hardware and software. The specialist provides technical support to system users at both the main Hospital and Health Center locations-offering assistance at deskside, by phone, and through remote control sessions. Responsibilities include troubleshooting and triaging issues reported to the IT Help Desk and collaborating with other IT department personnel to ensure timely resolution. Weekend work is scheduled on a rotational basis, and the position includes call pay with a call rotation occurring once every six weeks.
Benefits:
MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign on bonus and relocation assistance.
EEO Statement:
MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
Requirements
Education, Training, or Certifications Required
  • Minimum Education: Associate's Degree (preferred fields: MIS, CIS, or Computer Science)
  • Experience: 1-2 years of relevant experience; equivalent experience and certifications may be considered in lieu of formal education
  • Preferred Certifications: A+, Network+, MCDST, MCITP, HDI-DST
Responsibilities
  • Log and manage Help Desk tickets
  • Provide solutions and guidance on technical issues
  • Use customer feedback to enhance problem-solving and service quality
  • Respond to technical inquiries via phone, email, Microsoft Teams, and ticketing system
  • Document and analyze technical issues and customer interactions
  • Attend training sessions to stay current with best practices and prepare for certification exams
Special Requirements
  • Strong interpersonal and customer service skills
  • Effective problem-solving and critical thinking abilities
  • Excellent written and verbal communication
  • Ability to quickly diagnose and resolve technical issues
  • Strong teamwork and collaboration skills
  • Willingness and ability to learn and support new technologies
Physical Demands
  • Ability to lift up to 35 lbs
  • Ability to bend and reach under low surfaces
  • Ability to distinguish colors
  • Ability to climb ladders and work overhead
  • Manual dexterity for tasks such as terminating patch cables
  • Ability to work inside small desktop and laptop computers

Salary Description
$23 - $26/hr.

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