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Computer Tech Jobs in Rockford, IL (NOW HIRING)

Company Description Based out of Granbury, Texas, BC Tech Pro partners with techs all over the ... This is a Computer Field Technician Position doing hardware repairs and installations on laptop and ...

Company Description Based out of Granbury, Texas, BC Tech Pro partners with techs all over the ... This is a Computer Field Technician Position doing hardware repairs and installations on laptop and ...

IT Intern

Rockford, IL · On-site

$20/hr

Kickstart your career in Information Technology with a hands-on summer internship at JL Clark , a ... Strong computer, problem-solving, and communication skills. * Strong organizational skills ...

Emphasizes building confidence with technology and connects basic computer skills to job applications, online services, and digital communication. * Curriculum Awareness & Adaptive Instruction:

IT Manager

Freeport, IL · On-site

$89K - $109K/yr

Required : • Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field; equivalent experience may be considered. • 5-10+ years of progressive IT ...

What We Look For In a Computer Programming Tutor * Advanced Subject Mastery: Deep knowledge of ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline required; Master's degree preferred * Minimum of 10 years of progressive leadership experience in ...

What We Look For In a College Computer Science Tutor * Advanced Subject Mastery: Deep knowledge of ... advanced technology, AI, and the latest in learning science to create personalized learning ...

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Computer Tech information

See Rockford, IL salary details

$12

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$31

How much do computer tech jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for computer tech in Rockford, IL is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.

What is the job of a computer technician?

A computer technician is responsible for installing, repairing, and maintaining computer hardware and software systems. They troubleshoot technical issues, set up networks, and may also provide user support, often working in office or technical environments. Certifications like CompTIA A+ can enhance job prospects.

What is the difference between Computer Tech vs Network Technician?

AspectComputer TechNetwork Technician
CertificationsA+ Certification, CompTIA ITF+CompTIA Network+, Cisco CCNA
Work EnvironmentDesktops, laptops, hardware repair, software troubleshootingNetwork infrastructure, routers, switches, network setup
Industry UsageIT support, help desks, retail, small businessesTelecommunications, enterprise networks, data centers

Computer Techs focus on hardware and software troubleshooting for individual computers, while Network Technicians specialize in setting up and maintaining network systems. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ significantly.

What are computer techs?

Computer techs, also known as computer technicians, are professionals who install, maintain, and repair computer hardware and software systems. They diagnose technical issues, provide troubleshooting support, and upgrade systems to ensure optimal performance. Computer techs often work in a variety of settings, including businesses, schools, and repair shops, and may also assist users with software installations, virus removal, and data recovery. Their goal is to keep computer systems running smoothly and efficiently for users and organizations.

What are the key skills and qualifications needed to thrive as a Computer Tech, and why are they important?

To thrive as a Computer Tech, you need a solid understanding of computer hardware, operating systems, troubleshooting, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, imaging software, and ticketing systems is typically required for efficient workflow. Strong problem-solving abilities, effective communication, and patience help in delivering excellent technical support to users. These skills and qualities are important to ensure quick, reliable resolutions to technical issues and maintain smooth IT operations.

What do you do as a computer tech?

A computer tech diagnoses, repairs, and maintains computer hardware and software systems. They troubleshoot issues, install updates, and may configure networks or security settings, often using tools like diagnostic software and requiring technical certifications. The role typically involves working in office or technical environments and may require customer service skills.

What are 5 careers in technology?

Computer Tech professionals can pursue various careers in technology, including roles such as network administrators, cybersecurity analysts, software developers, systems analysts, and IT support specialists. These careers often require technical skills, certifications, and familiarity with tools like operating systems, programming languages, and network hardware.

What jobs are in computer technology?

Jobs in computer technology include roles such as computer support specialist, network administrator, cybersecurity analyst, software developer, systems analyst, and IT project manager. These positions often require skills in programming, troubleshooting, and familiarity with hardware and software systems, with certifications like CompTIA or Cisco being beneficial.

What are some common challenges Computer Techs face when supporting end-users, and how can they effectively handle them?

Computer Techs often encounter challenges such as troubleshooting vague user-reported issues, managing multiple urgent requests simultaneously, and educating users about best practices. Effective problem-solving skills, patience, and clear communication are key to resolving technical issues efficiently and ensuring user satisfaction. Building strong relationships with both end-users and team members can also help streamline support processes and reduce recurring problems.
Infographic showing various Computer Tech job openings in Rockford, IL as of June 2026, with employment types broken down into 1% As Needed, 89% Full Time, 6% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $43,407 per year, or $20.9 per hour.

Computer Support Specialist

GDC IT Solutions (GDC)

Beloit, WI • On-site

Full-time

Posted 10 days ago


Job description

Job Summary:
GDC IT Solutions is a full-service IT Staffing and Solutions company specializing in various IT domains. They are currently seeking a Computer Support Specialist who will be responsible for handling help requests, troubleshooting issues, and improving helpdesk efficiency.
Responsibilities:
• Field incoming help requests from end users via both telephone and e-mail in a courteous manner
• Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
• Build rapport and elicit problem details from help desk customers
• Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician
• Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
• Apply diagnostic utilities to aid in troubleshooting
• Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
• Identify and learn appropriate software and hardware used and supported by the organization
• Perform hands-on fixes at the desktop, network levels, including installing and upgrading software, installing hardware, implementing file backups, mapping, troubleshooting connections, configuring systems, and applications
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
• Test fixes to ensure problem has been adequately resolved
• Perform post-resolution follow-ups to help requests
• Develop help sheets and frequently asked questions lists for end users
• Performs other duties as assigned by management
• Represents the MIS/IT Department on continuous improvement or other task teams
• Works to improve helpdesk efficiency by suggesting changes, such as creation of frequently asked questions and template for loading software
Qualifications:
Required:
• Associate's or Bachelor's Degree in related field
• 3+ years of overall IT support experience for desktops, laptops, mobile, and other peripheral devices
• 1 or more years of recent hands on IT Desktop Support experience - installing, upgrading, troubleshooting, and managing software and hardware
• Knowledge of basic computer hardware, including desktops, laptops and printers
• Experience with desktop and server operating systems, including Windows 10 pro, Windows Server 2012
• Extensive application support experience with Microsoft Office
• Good understanding of the organization’s goals and objectives
• Exceptional written and oral communication skills
• Exceptional interpersonal skills, listening, and questioning skills
• Exceptional customer service orientation
• Experience working in a team-oriented, collaborative environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components
• Lifting and transporting of moderately heavy objects, such as computers and peripherals
Preferred:
• Hands-on work experience preferred
• Professional certifications such as A+, Network+, and MCSA
Company:
GDC IT Solutions | Premier IT Services & Technology Partner Global Data Consultants, LLC (dba GDC IT Solutions) is a veteran-owned, full-service IT provider supporting small businesses, mid-market companies, enterprises, educational institutions, and government agencies. Founded in 1995, the company is headquartered in Chambersburg, USA, with a team of 201-500 employees. The company is currently Growth Stage.