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Computer Tech Jobs in Boston, MA (NOW HIRING)

Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro ...

Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro ...

Flexcompute ( is a technology startup that develops simulation technology to transform the industry ... The CAD Engineer is responsible for ensuring the technical success of our customers in preparing ...

Flexcompute ( is a technology startup that develops simulation technology to transform the industry ... The CAD Engineer is responsible for ensuring the technical success of our customers in preparing ...

Uses computer technology and mathematical skills in the formation of the estimate. Essential Functions * Works directly with Contractor including the hard bid processes * Reviews scope of work with ...

Uses computer technology and mathematical skills in the formation of the estimate. Essential Functions * Works directly with Contractor including the hard bid processes * Reviews scope of work with ...

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Computer Tech information

See Boston, MA salary details

$13

$22

$33

How much do computer tech jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for computer tech in Boston, MA is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Computer Tech vs Network Technician?

AspectComputer TechNetwork Technician
CertificationsA+ Certification, CompTIA ITF+CompTIA Network+, Cisco CCNA
Work EnvironmentDesktops, laptops, hardware repair, software troubleshootingNetwork infrastructure, routers, switches, network setup
Industry UsageIT support, help desks, retail, small businessesTelecommunications, enterprise networks, data centers

Computer Techs focus on hardware and software troubleshooting for individual computers, while Network Technicians specialize in setting up and maintaining network systems. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ significantly.

What are computer techs?

Computer techs, also known as computer technicians, are professionals who install, maintain, and repair computer hardware and software systems. They diagnose technical issues, provide troubleshooting support, and upgrade systems to ensure optimal performance. Computer techs often work in a variety of settings, including businesses, schools, and repair shops, and may also assist users with software installations, virus removal, and data recovery. Their goal is to keep computer systems running smoothly and efficiently for users and organizations.

What is the highest salary for a computer technician?

The highest salaries for computer technicians can exceed $70,000 annually, especially for those with advanced certifications, specialized skills, or experience in high-demand environments. Senior or network-focused roles tend to offer higher compensation compared to entry-level positions.

What are the key skills and qualifications needed to thrive as a Computer Tech, and why are they important?

To thrive as a Computer Tech, you need a solid understanding of computer hardware, operating systems, troubleshooting, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, imaging software, and ticketing systems is typically required for efficient workflow. Strong problem-solving abilities, effective communication, and patience help in delivering excellent technical support to users. These skills and qualities are important to ensure quick, reliable resolutions to technical issues and maintain smooth IT operations.

What are the career opportunities in computer technology?

Computer Tech professionals can pursue careers in areas such as network administration, cybersecurity, hardware support, software troubleshooting, and systems analysis. These roles often require technical skills, certifications like CompTIA or Cisco, and familiarity with operating systems and networking tools. Career advancement may include specialized roles, management positions, or transitioning into related fields like IT consulting or software development.

What are 5 careers in technology?

A computer tech can pursue various careers in technology, including roles such as network administrator, cybersecurity analyst, software developer, systems analyst, and IT support specialist. These careers often require technical skills, certifications, and knowledge of hardware and software systems, with work environments ranging from offices to data centers.

What is the job of a computer tech?

A computer tech is responsible for installing, repairing, and maintaining computer hardware and software systems. They troubleshoot technical issues, set up networks, and may hold certifications like CompTIA A+ to ensure technical proficiency. The role often involves working in office or technical environments and requires problem-solving skills.

What are some common challenges Computer Techs face when supporting end-users, and how can they effectively handle them?

Computer Techs often encounter challenges such as troubleshooting vague user-reported issues, managing multiple urgent requests simultaneously, and educating users about best practices. Effective problem-solving skills, patience, and clear communication are key to resolving technical issues efficiently and ensuring user satisfaction. Building strong relationships with both end-users and team members can also help streamline support processes and reduce recurring problems.
RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

Micro Center

Cambridge, MA • On-site

$18 - $34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers


Job description

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.
Click here to view our job video
MAJOR RESPONSIBILITIES
  • Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
  • Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
  • Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
  • Assemble custom computers sold by our expert build-your-own (BYO) sales team
  • Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
  • Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
  • Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
  • $18/hr during training
  • After training the pay is based on productivity with the average ranging between $18 to $34 per hour.

EDUCATION & EXPERIENCE:
  • High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
  • CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
  • Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Flexible Schedules & Excellent Pay
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with company match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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