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Computer Tech Assistant Jobs in Fenton, MO (NOW HIRING)

Gather user feedback and assist in implementing process enhancements to support scalability and growth. Required Qualifications * Associate degree or higher in CAD, Engineering Technology, Drafting ...

CAD Designer

Millstadt, IL · On-site

$26.25 - $36.25/hr

Maintain drawing standards, file organization, and revision control procedures. * Assist with ... Associate degree, technical certificate, or equivalent training in Drafting, CAD Technology ...

CAD/CAM Designer

Millstadt, IL · On-site

$25 - $35/hr

Provide technical support to production, CNC operators, and installation teams. * Assist with ... Associate degree, technical certification, or equivalent experience in Drafting, CAD Technology ...

CAD Technician

Saint Louis, MO · On-site

$30 - $40/hr

Maintain organized drawing sets and ensure all work follows project CAD standards. * Assist in ... Associate degree or certificate in Drafting, CAD Technology, Engineering Technology, or related ...

Technology Specialist

Saint Louis, MO · On-site

$42K - $53K/yr

Provide support for classrooms, computer labs, and audio/visual technology across campus. * Assist faculty and staff in resolving classroom technology issues quickly and effectively. * Help ensure ...

Maintain organized drawing sets and ensure all work follows project CAD standards. * Assist in ... Associate degree or certificate in Drafting, CAD Technology, Engineering Technology, or related ...

Chief Systems Engineer

Saint Louis, MO · On-site

$120 - $160/hr

... technology.* Assist the Government in the capture and translation of mission and customer ... Computer Science, Information Technology, Management Information Systems, or related STEM degree.

... technology. * Assist the Government in the capture and translation of mission and customer ... Computer Science, Information Technology, Management Information Systems, or related STEM degree.

Showing results 21-40

Computer Tech Assistant information

See Fenton, MO salary details

$31.9K

$46K

$60.5K

How much do computer tech assistant jobs pay per year?

As of Sep 2, 2026, the average yearly pay for computer tech assistant in Fenton, MO is $46,008.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $52,900.00 per year, depending on experience, location, and employer.

What is a computer tech assistant?

Computer Tech Assistants are professionals who support the installation, maintenance, and troubleshooting of computer hardware and software systems. They help users resolve technical issues, perform routine system updates, and assist with setting up new devices or applications. Typically, they work under the supervision of IT specialists or network administrators and provide essential day-to-day technical support in offices, schools, or other organizations.

What are the key skills and qualifications needed to thrive as a computer tech assistant, and why are they important?

To thrive as a Computer Tech Assistant, you need strong troubleshooting skills, basic knowledge of computer hardware and software, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with operating systems, diagnostic tools, and ticketing systems is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and collaborate with team members. These competencies ensure that technical issues are resolved efficiently, minimizing downtime and maintaining smooth operations.

What are some typical challenges a computer tech assistant might face when supporting end-users, and how can they effectively address them?

Computer Tech Assistants often encounter challenges such as troubleshooting a wide range of hardware and software issues, managing multiple support requests simultaneously, and communicating technical information to non-technical users. Effectively addressing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building clear communication skills and maintaining detailed documentation can also help streamline support processes and improve user satisfaction.

What is the difference between Computer Tech Assistant vs IT Support Specialist?

AspectComputer Tech AssistantIT Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often more advanced or specialized
Work EnvironmentSchools, small businesses, retailCorporate offices, data centers, tech firms
Job ResponsibilitiesHardware setup, troubleshooting, basic software supportNetwork issues, system administration, user support
Industry UsageCommon in education, retail, small businessPrevalent in corporate and enterprise settings

While both roles involve technical support and hardware/software troubleshooting, Computer Tech Assistants typically focus on basic hardware and software issues in smaller environments. IT Support Specialists handle more complex network and system issues in larger organizations. The roles often overlap, but the scope and complexity differ based on the work setting.

Are computer tech assistant jobs in demand?

Computer tech assistant jobs are in demand due to ongoing growth in technology and increased reliance on computer systems across industries. These roles often require skills in troubleshooting, hardware and software support, and familiarity with tools like operating systems and diagnostic software. Employment prospects are generally favorable for those with relevant certifications and technical knowledge.

How much is the salary for a computer tech assistant?

The average salary for a computer tech assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced technicians with certifications can earn higher wages.

Desktop Support Specialist

Cushman & Wakefield

Saint Louis, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago


Cushman & Wakefield rating

7.4

Company rating: 7.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

114th of 207 rated real estate companies


Job description

Job Title
Desktop Support Specialist
Job Description Summary
Resolve incidents escalated from first line of support as well as the internal tech/genius bar and assist end users with technology adoption within an assigned market. Incident resolution must be done in alignment with internal incident, change, configuration, and project management processes while adhering to established Service Level Agreements.
Job Description
JOB DESCRIPTION
Job Position: Virtual Genius Bar
Business Title: Technical Support Specialist
REPORTS TO: Virtual Genius Bar Team Lead
CLASSIFICATION: Exempt
POSITION PURPOSE
Resolve incidents escalated from first line of support as well as the internal tech/genius bar and assist end users with technology adoption within an assigned market. Incident resolution must be done in alignment with internal incident, change, configuration, and project management processes while adhering to established Service Level Agreements.
Responsible for but not exclusive to the following:
  • PC break fix support for the business within market.
  • Facilitation of onboarding and off-boarding.
  • VoIP (MS Teams) support.
  • Mobile phone/device support (IOS & Android).
  • Training end-users and assisting with deployment of new technology.
  • Assist remote support staff when additional resources are required.
  • Maintain established service level agreements to meet customer expectations and quality standards.
  • White Glove support for company executives.
  • Support for North American Brokerage and Valuation and Advisory service lines.
  • Provide after hours or weekend support during scheduled maintenance or emergencies.
  • Working with various SMEs, engineering teams, vendors to provide onsite and in the moment, troubleshooting and hands on application of technical procedures.

ACCOUNTABILITIES
  • Daily work routines
    • Provide break-fix support for local and remote offices.
    • Responsible conference room technology health checks, technical support, and training.
    • Tech/Genius Bar support (when applicable).
    • Perform coverage within an office or regional market.
    • Perform support functions including setup of peripheral equipment, software installations, and configurations, wireless and LAN configurations, and resolve access issues and other incidents as required.
    • Smart Hands support: working with various SMEs, Engineering Teams, Vendors to provide onsite and in the moment, troubleshooting and hands on application of technical procedures.
    • Engage with Project Leads and Engineering Team during scheduled projects including office moves, Infrastructure Refreshes and Software Updates.
    • Providing documented input to keep knowledge-based articles and procedural documentation up to date.
    • Provide proper ticket and incident management.
    • Ensure onboarding, off-boarding, and asset management processes are followed.
  • Request Management
    • Provide proper ticket management to ensure requests are updated and resolved in a timely manner.
    • Ensure incident ticket quality standards are met to facilitate escalation to Tier 3 and can be used for queries by end users concerning the status of Incidents, Service Requests, and Changes (RFC).
  • Incident Management
    • Provide proper ticket management to ensure incidents are up to date and resolved promptly to meet the defined Service Level Agreements.
    • Provide accurate and clear resolution documentation within the incident ticket.
    • Escalation of incidents to 3rd line support per guidelines established to support Service Level Agreements.
    • Participate in creation and updates of ServiceNow knowledge articles detailing troubleshooting processes and procedures.
    • Responsible for 2nd level point of escalation from Service Desk.
    • Resolve incidents with software applications, network, and hardware and take appropriate actions to resolve issues while ensuring data/system integrity.
  • Problem Management
    • Assist with trend and root cause analysis.
    • Proactively identify and communicate problem trends found as part of incident resolution.
  • Technology Enablement
    • Complete in-house training on new technologies, services, processes, and policies as they are released.
    • Conduct information sessions aimed to promote end user adoption of technology products and services.
    • Educate end-users on problem resolutions to minimize repeat requests and provide timely follow-up.
  • Project Work
    • Participate in or provide feedback to project testing stages.
    • Support projects as required for supported sites.
  • Change Management
    • Understand the change management process and follow the process and procedures associated.
    • Attend mandatory change management training sessions.
    • Support and facilitate activities specific to change. Roles could be as a requestor or implementer.

MINIMUM REQUIREMENTS
  • Bachelor's degree or equivalent experience; related computing field preferred.
  • 3+ years of technical experience in a corporate environment (multi-state,10,000+ employee base corporate environment is preferred).
  • Knowledge of IT processes, general controls, project management, and system development life cycles.
  • ITIL Foundation certification or knowledge is a plus.
  • Industry-related technical certificates are a plus or any similar combination of education and experience.
  • Excellent Soft Skills including:
    • Customer service, including written and verbal communication.
    • Conflict resolution.
    • Strong analytical and problem-solving skills.
    • Strong interpersonal skills required to interact with end user clients and team members across the organization.
    • Time management skills, to balance and prioritize work.
    • Ability to work independently and as part of a team.
  • Proficient with Windows OS.
  • Proficient with MS Office 365, including MS Teams.
  • Knowledge of enterprise ticketing systems (Service Now, or similar is a plus).
  • Active Directory, Intune and Azure fundamentals.
  • Familiar with remote support tools.
  • Mac experience is a plus.

The above-referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $21.25 - $25.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"

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