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Computer Tech Assistant Jobs in Chelsea, MA (NOW HIRING)

Akumin

PRN MRI Tech

Boston, MA · On-site

Trains and orients new technologists, patient coordinators and MR Technologist Assistants, on site ... Basic knowledge of computer applications and programs. * The COVID-19 vaccination is/may be a ...

Town of Andover

Building Based Substitute

Andover, MA · On-site

$144/day

... assistant for whom he/she/they is substituting. Flexibility and a genuine desire to work with ... Computer/technology aptitude Supplemental Information Work Environment - Frequent and prolonged ...

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All JobsComputer Tech JobsComputer Tech Assistant JobsComputer Tech Assistant Jobs in Chelsea, MA

Computer Tech Assistant information

See Chelsea, MA salary details

$36.4K

$52.5K

$69K

How much do computer tech assistant jobs pay per year?

As of Aug 29, 2026, the average yearly pay for computer tech assistant in Chelsea, MA is $52,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $60,300.00 per year, depending on experience, location, and employer.

What is a computer tech assistant?

Computer Tech Assistants are professionals who support the installation, maintenance, and troubleshooting of computer hardware and software systems. They help users resolve technical issues, perform routine system updates, and assist with setting up new devices or applications. Typically, they work under the supervision of IT specialists or network administrators and provide essential day-to-day technical support in offices, schools, or other organizations.

What are the key skills and qualifications needed to thrive as a computer tech assistant, and why are they important?

To thrive as a Computer Tech Assistant, you need strong troubleshooting skills, basic knowledge of computer hardware and software, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with operating systems, diagnostic tools, and ticketing systems is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and collaborate with team members. These competencies ensure that technical issues are resolved efficiently, minimizing downtime and maintaining smooth operations.

What are some typical challenges a computer tech assistant might face when supporting end-users, and how can they effectively address them?

Computer Tech Assistants often encounter challenges such as troubleshooting a wide range of hardware and software issues, managing multiple support requests simultaneously, and communicating technical information to non-technical users. Effectively addressing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building clear communication skills and maintaining detailed documentation can also help streamline support processes and improve user satisfaction.

What is the difference between Computer Tech Assistant vs IT Support Specialist?

AspectComputer Tech AssistantIT Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often more advanced or specialized
Work EnvironmentSchools, small businesses, retailCorporate offices, data centers, tech firms
Job ResponsibilitiesHardware setup, troubleshooting, basic software supportNetwork issues, system administration, user support
Industry UsageCommon in education, retail, small businessPrevalent in corporate and enterprise settings

While both roles involve technical support and hardware/software troubleshooting, Computer Tech Assistants typically focus on basic hardware and software issues in smaller environments. IT Support Specialists handle more complex network and system issues in larger organizations. The roles often overlap, but the scope and complexity differ based on the work setting.

Are computer tech assistant jobs in demand?

Computer tech assistant jobs are in demand due to ongoing growth in technology and increased reliance on computer systems across industries. These roles often require skills in troubleshooting, hardware and software support, and familiarity with tools like operating systems and diagnostic software. Employment prospects are generally favorable for those with relevant certifications and technical knowledge.

How much is the salary for a computer tech assistant?

The average salary for a computer tech assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced technicians with certifications can earn higher wages.
Computer Tech Assistant jobs near you

Administrative Tech Assistant - Family Child Care

Boston, MA • On-site

Nurtury Early Education
See more jobs at Nurtury Early Educationexternal

$19.50 - $26.25/hr

Other

Posted 12 days ago

Job description

Administrative Tech Assistant

Reporting directly to the Regional Director-FCC the administrative tech assistant provides confidential administrative assistance relating to technology support, family documentation, and educator documentation. Answers phones, files, manages parent fees, responds to inquiries, refers to appropriate staff, takes messages, and relays information as needed; organize and maintain children and educator files, prepare and distribute related materials.

Essential Functions
  1. Collect and maintain children's files with all required up to date documentation.
  2. Collect and maintain Family Child Care Educator's files with all required up to date documentation, to include assisting with FCC educator liability insurance renewals.
  3. Maintain FCC databases with accurate and up to date family and FCC Educator data.
  4. Perform all functions as they relate to parent fee collection and billing.
  5. Answer phones, respond to inquiries, take messages, and relay information as needed.
  6. Assist families with being added to the state's waitlist system for future child care enrollment (Kinderwait).
  7. Actively monitor and pull families from the state waitlist when vacancies become available.
  8. Collect documentation necessary to process family's initial enrollment authorizations as well as reauthorizations.
  9. Monitor and communicate office supplies inventory to Regional Director.
  10. Assist Family Childcare Educators with technical support around Nurtury and the state's online computer system(s).
  11. Perform other related duties as assigned.
Knowledge, Skills and Abilities Required to Perform the Essential Functions
  • Bilingual (English/Spanish) required
  • Strong oral and written communication skills
  • Excellent organizational and multitasking skills
  • Exceptional interpersonal and customer service skills
  • Computer efficiency: MS Office, internet/e-mail, virtual meeting systems, State's waitlist system(s)
  • Familiar with, and knowledgeable in the use of social media and web-based platforms.
  • Some college level education and/or 1 to 3 years of related experience, preferably in a non-profit setting

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