ZipRecruiter

Log In

1

Computer Tech Assistant Jobs in Missouri (NOW HIRING)

Follett Corporation

Apple Manager I

Saint Louis, MO · On-site

$110K - $113K/yr

Diplomatically manage multiple commitments to customers, staff, and operations. Assist customers in ... Continuously develops own knowledge and ensure staff is developing current computer/technology ...

JKV

Activity Assistant

Lees Summit, MO · On-site

$13.75/hr

Activity Assistant in Assisted Living Full-Time, 40 hours per week Monday thru Friday OR Sunday ... May utilize computer technology. * Promotes and maintains a positive atmosphere of warmth and ...

next page

Showing results 1-20

All JobsComputer Tech JobsComputer Tech Assistant JobsComputer Tech Assistant Jobs in Missouri

Computer Tech Assistant information

What is a computer tech assistant?

Computer Tech Assistants are professionals who support the installation, maintenance, and troubleshooting of computer hardware and software systems. They help users resolve technical issues, perform routine system updates, and assist with setting up new devices or applications. Typically, they work under the supervision of IT specialists or network administrators and provide essential day-to-day technical support in offices, schools, or other organizations.

What are the key skills and qualifications needed to thrive as a computer tech assistant, and why are they important?

To thrive as a Computer Tech Assistant, you need strong troubleshooting skills, basic knowledge of computer hardware and software, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with operating systems, diagnostic tools, and ticketing systems is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and collaborate with team members. These competencies ensure that technical issues are resolved efficiently, minimizing downtime and maintaining smooth operations.

What are some typical challenges a computer tech assistant might face when supporting end-users, and how can they effectively address them?

Computer Tech Assistants often encounter challenges such as troubleshooting a wide range of hardware and software issues, managing multiple support requests simultaneously, and communicating technical information to non-technical users. Effectively addressing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building clear communication skills and maintaining detailed documentation can also help streamline support processes and improve user satisfaction.

What is the difference between Computer Tech Assistant vs IT Support Specialist?

AspectComputer Tech AssistantIT Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often more advanced or specialized
Work EnvironmentSchools, small businesses, retailCorporate offices, data centers, tech firms
Job ResponsibilitiesHardware setup, troubleshooting, basic software supportNetwork issues, system administration, user support
Industry UsageCommon in education, retail, small businessPrevalent in corporate and enterprise settings

While both roles involve technical support and hardware/software troubleshooting, Computer Tech Assistants typically focus on basic hardware and software issues in smaller environments. IT Support Specialists handle more complex network and system issues in larger organizations. The roles often overlap, but the scope and complexity differ based on the work setting.

Are computer tech assistant jobs in demand?

Computer tech assistant jobs are in demand due to ongoing growth in technology and increased reliance on computer systems across industries. These roles often require skills in troubleshooting, hardware and software support, and familiarity with tools like operating systems and diagnostic software. Employment prospects are generally favorable for those with relevant certifications and technical knowledge.

How much is the salary for a computer tech assistant?

The average salary for a computer tech assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced technicians with certifications can earn higher wages.

What cities in Missouri are hiring for Computer Tech Assistant jobs?

Cities in Missouri with the most Computer Tech Assistant job openings:

Computer Tech Assistant jobs near you

Technology Computer Technician

Independence, MO • On-site

Independence School District
Elementary and Secondary Schools • 1 - 5K employees
Learn more about Independence School Districtexternal

$16.75 - $22/hr

Full-time

Re-posted 16 hours ago

Job description

Qualifications:

  • Strong customer service philosophy and positive attitude for supporting and educating end users
  • Bachelor's degree in technology related field or a combination of education, certifications, and/or related work experience
  • Demonstrated ability to independently resolve technical problems quickly and effectively
  • Strong Windows desktop support experience in an Active Directory environment
  • Experience with MacOS, iOS, ChromeOS, and Android preferred
  • Ability and willingness to lift heavy objects, work on ladders and above ceilings, set up new labs, etc.
  • Reliable transportation for daily travel to various district locations

Fair Labor Standards Act Status: 

Non-Exempt

Reports to:

Lead Technician

Job Goal:

The Technology Support Technician assists district staff with Tier 1 and Tier 2 technical support of desktop computers, applications and related operational, administrative and instructional technology. Support includes specification, installation and testing of computer systems and peripherals within established standards and guidelines.  The technician also assists in the maintenance and testing of networked systems. This position's responsibilities require independent analyses, communication and problem solving.  Work is performed with little supervision and requires strong initiative and judgment, with an ability to communicate effectively to end users in a non-technical manner.

Performance Responsibilities:

  • Perform installation, configuration, and ongoing usability of computers, networked devices, peripheral equipment, and software for the purpose of  maintaining safe and effective district and site operation including classroom, library, and computer labs
  • Interact with the district network for the purpose of installing, configuring, and troubleshooting numerous platforms of networked devices in a multi-layered client-server environment
  • Ensure computers and mobile devices interconnect seamlessly with diverse systems, including authentication systems, file servers, mail servers, conferencing systems, application servers, and administrative systems
  • Work with Helpdesk and Network Operations staff as appropriate to determine and resolve problems
  • Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
  • Repairs computers, peripherals, network equipment, software, printers, A/V systems requiring specialized computer and electronic repair skills both on-site and in the repair shop for the purpose of maintaining computer and network equipment in a safe and functional operating condition
  • Transports a variety of items (equipment, supplies, etc) for the purpose of providing materials at job site or to bring equipment in for repairs or decommissioning
  • Train and orient staff on use of hardware and software to minimize recurring support needs
  • Recommend and/or perform upgrades on systems to ensure supportability
  • Assess functional needs to assist in the determination of specifications for purchases
  • Maintain a variety of manual and electronic files and/or records for the purpose of documenting activities and providing reference and audit trails
  • Procures equipment, supplies, and materials for the purpose of maintaining availability of required items and completing jobs efficiently
  • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit

Terms of Employment:

The Technology Support Technician will be employed for a period of twelve (12) months, permanent. The salary and work year will be established annually by the Board of Education.

Evaluation:

The Technology Support Technician will be evaluated annually using the Independence School District Technology Staff Performance Based Evaluation.



Apply