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Computer Systems Networking Telecommunications Jobs in Hayden, ID

TDS Telecom

Field Service Technician

Post Falls, ID · On-site

A+ certification and computer networking experience. * Gain an understanding of telecommunication ... Databases, Trouble/Repair/Dispatch Systems, Plant Record Systems, MS Outlook, MS Word, and MS Excel.

Fatbeam

OSP Engineer

Coeur D Alene, ID · On-site

Develop aerial and underground fiber optic network designs using Fatbeam engineering standards and ... Strong computer proficiency with Microsoft Office, spreadsheets, project management, and scheduling ...

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Computer Systems Networking Telecommunications information

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$20

$47

$69

How much do computer systems networking telecommunications jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for computer systems networking telecommunications in Hayden, ID is $47.57, according to ZipRecruiter salary data. Most workers in this role earn between $36.01 and $59.66 per hour, depending on experience, location, and employer.

What is computer systems networking telecommunications?

Computer systems networking and telecommunications is a field focused on the design, implementation, maintenance, and management of computer networks and communication systems. Professionals in this area work with hardware and software to ensure data can be transferred efficiently and securely between computers and devices, both locally and globally. This includes tasks such as setting up networks, troubleshooting connectivity issues, ensuring network security, and managing telecommunications systems like phone and video conferencing. Careers in this field are essential for organizations that rely on digital communication and data sharing.

What are typical collaboration practices for professionals in computer systems networking telecommunications?

Professionals in Computer Systems Networking and Telecommunications often work closely with IT support teams, network engineers, and sometimes external vendors to ensure seamless connectivity and troubleshoot issues. Collaboration usually involves regular meetings to discuss system upgrades, security protocols, and network performance. Effective communication is essential, as professionals must translate technical concepts for non-technical stakeholders and coordinate responses to system outages or planned maintenance. This teamwork-oriented environment helps ensure that network infrastructure supports organizational goals reliably and efficiently.

What are the key skills and qualifications needed to thrive as a computer systems networking telecommunications professional?

To thrive in Computer Systems Networking Telecommunications, you need strong knowledge of network protocols, system administration, and typically a degree in information technology or a related field. Familiarity with tools like Cisco routers, network monitoring software, and certifications such as CompTIA Network+, CCNA, or CCNP are commonly required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in this role. These skills and qualifications are crucial for maintaining reliable network infrastructure, ensuring security, and supporting organizational connectivity needs.

What is the difference between Computer Systems Networking Telecommunications vs Computer Support Specialist?

AspectComputer Systems Networking TelecommunicationsComputer Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified Desktop Support Technician
Work EnvironmentNetwork labs, data centers, telecommunications facilitiesOffice, help desk, remote support
Industry UsageTelecom companies, large enterprises, ISPsIT departments, tech support firms

Computer Systems Networking Telecommunications professionals focus on designing, implementing, and maintaining network and telecommunication systems, often working in specialized environments like data centers. In contrast, Computer Support Specialists provide technical assistance and troubleshooting for end-users, typically within office settings. Both roles require certifications like CompTIA A+ but differ in focus and work environment.

Is computer systems networking telecommunications still in demand?

Computer systems networking and telecommunications professionals are in high demand due to the ongoing need for reliable internet, data transfer, and communication infrastructure. Skills in network security, cloud computing, and certifications like Cisco or CompTIA can enhance job prospects in this field.

What can you do with a computer systems networking telecommunications degree?

A computer systems networking telecommunications degree prepares individuals for roles such as network administrator, systems analyst, or telecommunications technician. These jobs involve managing and maintaining computer networks, configuring hardware and software, and ensuring secure and reliable communication systems, often requiring knowledge of protocols, network security, and certifications like Cisco or CompTIA. The field typically involves working in IT environments, supporting organizational communication infrastructure, and staying current with evolving technology standards.

What cities near Hayden, ID are hiring for Computer Systems Networking Telecommunications jobs?

Cities near Hayden, ID with the most Computer Systems Networking Telecommunications job openings:

Computer Systems Networking Telecommunications jobs near you
Infographic showing various Computer Systems Networking Telecommunications job openings in Hayden, ID as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $98,937 per year, or $47.6 per hour.

Network Operations Center Analyst

Spokane Valley, WA • On-site

Northwest Open Access Network
See more jobs at Northwest Open Access Networkexternal

$21.50/hr

Full-time

Posted 14 days ago

Key responsibilities

  • Monitor the network to ensure network availability and respond to circuit and facility outages.

  • Troubleshoot customer service issues and keep customers updated on trouble resolution progress.

  • Escalate severe or chronic customer issues and collaborate with engineering and field resources to create performance improvement plans.

Job description

Job Title: Network Operations Center Analyst I 

Department: Service Management Office > Network Operations Center

Reports to: Service Operations Manager


Overview - About NoaNet

NoaNet is a non-profit mutual corporation providing wholesale telecommunications transport and is headquartered in Spokane Valley, Washington. For over 20 years, it has operated a reliable public open-access broadband communication network totaling over 3,800 fiber miles that provides rural areas access to broadband services, supporting last-mile providers that serve more than 260,000 customers. NoaNet’s members are nine public utility districts and a joint operating agency that have served wholesale customers in Washington State since 2000. Learn more about NoaNet at https://noanet.net/.


Purpose of Position: Technical position to provide on-shift surveillance, call management, first response troubleshooting and resolution of the company’s Core & Edge Network in order to provide the highest level of network availability by restoring service and minimizing call outs of Tier II NOC and Field / Network Engineering.


Position’s Customer(s): NOANET Management, Network Users, and Internal NOANET Customer Support groups and all NOANET customers.


Essential Duties at All Levels in the Position: 


Customer Experience (CX):

  • Answer all incoming service-related calls
  • Troubleshoot customer service issues- even those that are not our problem
  • Keep customers updated on trouble resolution progress (Ticketing, Email, Phone Call)
  • Escalation of severe or chronic customer issues; create performance improvement plans in collaboration with the Product owner, including Engineering & Field resources.
  • Customer focused operators


Network Management (NMS):

  • 24x7x365 Awareness
  • Awareness of Customer Needs & Tendencies
  • Service Level Agreements (SLAs)
  • Maintenance (Reactive & Proactive Prevention)
  • Escalate internally and externally as needed to expedite repairs and awareness
  • Evaluation of data to determine trends, chronic devices, regions, timeframes
  • Network focused operators


Job Qualifications at All Levels in the Position in KSA’s

  • Demonstrated ability to work independently and as a member of a team.
  • Excellent oral and written communications skills required.
  • Ability to track and document multiple network events accurately.
  • Ability to monitor the network to ensure network availability to all system users.
    • Proper phone etiquette with all customers 24x7 and provide clear, concise and consistent communications.


    With a focus in Communications (COMS):

    • Capable of demonstrating knowledge of Ticketing Systems.
    • Ability to establish and monitor outage bridges.
    • Ability to communicate the technical and regulatory status of the NG911 Network.
    • Responsible for direct customer communication and escalation.
    • Provide technical assistance and training to internal and external groups to resolve problems affecting customers.


    With a focus in Network & Technology:

    • Demonstrated knowledge in LAN/WAN technologies, internet and server platforms.
    • Ability to diagnose basic routing problems.
    • Basic understanding of network concepts such as Packet Loss/Jitter, Ping, Throughput, Availability.
    • Demonstrated knowledge of IP protocols and address spacing, IP routing and switch components.
    • Basic understanding of one or more of the following protocols: RADIUS, DNS, firewall, packet captures, VM, IPSec, TCP/IP, VLAN, WLAN, VPN and Wi-Fi.
    • Basic Knowledge of MPLS Networking, Ethernet Switch and IP Routing
    • Respond to circuit and facility outages within NOANET’s network. Isolate outages and work with appropriate technical groups to restore service.
    • Diagnosis of basic routing problems.
    • Perform daily operational checks on all network elements and associate equipment to maximize reliability.


      Certifications Preferred: Industry specific certifications are highly valued and can contribute toward education. Certifications of preference: Network+, Nokia, CCENT, CCNA (Cisco), Juniper certifications.


      Analyst I, NOC (Tier I):


      • Additional Job Requirements:  Entry level technical position to provide on-shift surveillance, management, advanced-level troubleshooting response and trouble resolution. Must have a basic understanding of telecommunications, and ability to follow documented procedures.
      • Years of Experience required to meet minimum qualifications: Minimum of one year of increasing responsibility and experience in a telecommunications central office environment is required.
      • Level of Education required to meet minimum qualifications:  High School diploma or equivalent required. Associates’ degree in Telecommunications, Computer Science or related field required; OR a combination of relevant education and/or work experience sufficient to perform the duties may be substituted for the degree on a year-for-year basis.

      Job Requirements:  At All Levels Reporting Relationships:

      Position reports to: Assigned Manager/ Supervisor of Department

      Number of Direct Reports: N/A

      Physical Requirements:  This is an office position but does require occasional work with other groups.  Ability to lift and carry up to 50 lbs. and work in cramped spaces and at heights. Hearing, vision, depth perception, and hand-to-eye coordination sufficient to perform job duties. Visual and auditory acuity necessary to operate equipment and identify color-coding. Ability to tolerate temperature and weather extremes (fumes and odors, dust, low light conditions.) Strength and coordination sufficient to perform job duties.


      Working Conditions: Work is normally performed in an office environment with long periods of computer work.  Shift work, overtime and travel is required.  Position is subject to dealing with difficult people and situations. Occasional exposure to inside/outside work; noise; standing; hot/cold temperatures; vibration; cramped quarters.


      Special Conditions: Required to participate in a rotational schedule working at the NOC; responsibility will include training of lower level Analysts; troubleshooting complex customer issues using any and all required skills to perform the necessary duties; and consulting with employees, other departments, and/or management to determine root cause of an incident, outage or failure of services and corrective actions.


      Background /Security Conditions:  Based on the position’s business needs, background and security checks are subject to Level 1 background checks.


      Driving Requirements:  Must maintain and possess a valid driver’s license, proof of insurance, and a satisfactory driving record.


      EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.  


      Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, and responsibilities required of employees assigned to this job.