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Computer Systems Networking Telecommunications Jobs in Franklin, IN

Strategic Systems

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IT Help Desk Analyst I - Indianapolis, IN - Hybrid

Indianapolis, IN · On-site

$20 - $25/hr

Basic computer networking knowledge * Telecommunications and/or configuration management troubleshooting * Incident/request logging and management * First-line technical troubleshooting * Strong ...

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Computer Systems Networking Telecommunications information

See Franklin, IN salary details

$20

$46

$67

How much do computer systems networking telecommunications jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for computer systems networking telecommunications in Franklin, IN is $46.11, according to ZipRecruiter salary data. Most workers in this role earn between $34.90 and $57.84 per hour, depending on experience, location, and employer.

What is computer systems networking telecommunications?

Computer systems networking and telecommunications is a field focused on the design, implementation, maintenance, and management of computer networks and communication systems. Professionals in this area work with hardware and software to ensure data can be transferred efficiently and securely between computers and devices, both locally and globally. This includes tasks such as setting up networks, troubleshooting connectivity issues, ensuring network security, and managing telecommunications systems like phone and video conferencing. Careers in this field are essential for organizations that rely on digital communication and data sharing.

What are typical collaboration practices for professionals in computer systems networking telecommunications?

Professionals in Computer Systems Networking and Telecommunications often work closely with IT support teams, network engineers, and sometimes external vendors to ensure seamless connectivity and troubleshoot issues. Collaboration usually involves regular meetings to discuss system upgrades, security protocols, and network performance. Effective communication is essential, as professionals must translate technical concepts for non-technical stakeholders and coordinate responses to system outages or planned maintenance. This teamwork-oriented environment helps ensure that network infrastructure supports organizational goals reliably and efficiently.

What are the key skills and qualifications needed to thrive as a computer systems networking telecommunications professional?

To thrive in Computer Systems Networking Telecommunications, you need strong knowledge of network protocols, system administration, and typically a degree in information technology or a related field. Familiarity with tools like Cisco routers, network monitoring software, and certifications such as CompTIA Network+, CCNA, or CCNP are commonly required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in this role. These skills and qualifications are crucial for maintaining reliable network infrastructure, ensuring security, and supporting organizational connectivity needs.

What is the difference between Computer Systems Networking Telecommunications vs Computer Support Specialist?

AspectComputer Systems Networking TelecommunicationsComputer Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified Desktop Support Technician
Work EnvironmentNetwork labs, data centers, telecommunications facilitiesOffice, help desk, remote support
Industry UsageTelecom companies, large enterprises, ISPsIT departments, tech support firms

Computer Systems Networking Telecommunications professionals focus on designing, implementing, and maintaining network and telecommunication systems, often working in specialized environments like data centers. In contrast, Computer Support Specialists provide technical assistance and troubleshooting for end-users, typically within office settings. Both roles require certifications like CompTIA A+ but differ in focus and work environment.

Is computer systems networking telecommunications still in demand?

Computer systems networking and telecommunications professionals are in high demand due to the ongoing need for reliable internet, data transfer, and communication infrastructure. Skills in network security, cloud computing, and certifications like Cisco or CompTIA can enhance job prospects in this field.

What can you do with a computer systems networking telecommunications degree?

A computer systems networking telecommunications degree prepares individuals for roles such as network administrator, systems analyst, or telecommunications technician. These jobs involve managing and maintaining computer networks, configuring hardware and software, and ensuring secure and reliable communication systems, often requiring knowledge of protocols, network security, and certifications like Cisco or CompTIA. The field typically involves working in IT environments, supporting organizational communication infrastructure, and staying current with evolving technology standards.
Computer Systems Networking Telecommunications jobs near you
Infographic showing various Computer Systems Networking Telecommunications job openings in Franklin, IN as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $95,906 per year, or $46.1 per hour.

Help Desk Analyst I W-2 ONLY

United Global Technologies

Indianapolis, IN

$19.50 - $26.75/hr

Full-time

Posted 4 days ago

Job description

Responsible for receiving all telephone or automated requests for IT assistance, ensuring that the request or problem is accurately recorded and fulfilled within established timeframes.

Primary duties may include but are not limited to:

Handles basic technical problems via the telephone and resolves first line customer issues.

Logs and manages calls while utilizing the correct procedures.

Handles specialized functions including fulfillment and special projects.

Make appropriate and timely referrals of any requests that cannot be immediately resolved.

Requires Associate's degree or recognized trade certification; 1-2 years of personal computers, computer networking, telecommunications or configuration management troubleshooting experience; or any combination of education and experience, which would provide an equivalent background.

2-3 years customer service experience preferred.

Understanding and use of SD tools preferred.

Basic to intermediate technical knowledge of personal computer hardware and software, networking; telecommunications, applications, and/or configuration management.

Excellent oral, written and interpersonal communications skills required.

Preferred Skills:
- support of Virtual Machines
- support of Dell Wyse devices
- support of Microsoft o365 products
- HDI certification preferred
- experience using ITSM modules in ServiceNow
Additional Details:
- basic troubleshooting skills, pw maintenance/reset
- Analyst with 1-3 years experience minimum

The candidates are expected to come into the office 1 day per week.
6 AM - 3:00 PM ET
8 AM - 5:00 PM ET
There are no OT, weekends, or on-call requirements for this role.