Job Summary:
NEOGOV is part of the Madison County Commission, seeking a Computer System Administrator to perform technical work in implementing, supporting, and managing IT systems. The role involves ensuring IT services are maintained and upgraded while collaborating with departments to meet customer needs.
Responsibilities:
โข Assists in design, development, implementation, and analysis of technical products and systems.
โข Performs simple and routine administration design tasks with standard techniques.
โข Assists more senior administrators in the preparation of plans, designs, computation methods and reports.
โข Additionally, reports to a senior administrator or manager.
โข Works on projects/matters of limited complexity in a support role.
โข Assist in providing and coordinating server related operations and maintenance support, including supporting a variety of operating systems (Windows 2008+, Linux, Redhat).
โข Knowledge of VoIP (Voice over Internet Protocol) technology with a Cisco VoIP/UCCE environment focus and Fax over IP (FoIP) solutions.
โข Uses ticketing system (ManageEngine) to track system incidents.
โข Work is closely managed.
โข Performs related work as required.
Qualifications:
Required:
โข Graduation from a four-year college or university majoring in computer science or related field
โข Considerable experience in systems and network administration
โข At least five yearsโ experience
โข A+ Certification
โข Network + Certification
โข Microsoft Certifications or related training
โข Knowledge of VoIP (Voice over Internet Protocol) technology with a Cisco VoIP/UCCE environment focus and Fax over IP (FoIP) solutions
โข Experience with VMWare / Hyper-V
โข Experience with Windows Server / Clusters
โข Experience with High Availability Storage Solutions (NAS/SAN)
โข Experience with Operating Systems โ Windows 20xx or Linux OS
โข Experience with NFS filesystems
โข Experience with Network Management โ OSI Layer 1 to 7, TCP/IP, DHCP, and DNS
โข Cisco Certified Network Professional Voice (CCNP Voice)
โข Recognized Industry Specific Certifications (MCSE, RHCE, VCP-DCV)
โข Project Management
โข Must have a valid Driver's license and be insurable by the Madison County Commission's risk underwriters
โข Must be able to pass a Computer Voice Stress Analysis test, criminal background check, drug screen, and physical examination
Preferred:
โข Manage Cisco Unified Communications (UC) infrastructure including CUCM, Unity Connection and Cisco IM & Presence
โข Configure and maintain SIP trunks, H.323 gateways, SRST and CUBE
โข Manage dial plans, route patterns, translation rules, calling search spaces, and device pools
โข Administer and troubleshoot collaboration endpoints, Jabber clients, TFTP services, and user provisioning via LDAP integration
โข Integrate collaboration services with Active Directory, PKI/certificate authorities, and DNS for secure authentication and service delivery
โข Provide Tier III escalation support and mentor Help Desk members on UC technologies
โข Cisco Collaboration CCNP (Cisco Certified Network Professional)
โข Cisco Routing & Switching CCNA (Cisco Certified Network Associate)
โข Cisco Collaboration CCIE (Cisco Certified Internetwork Expert)
โข Cisco Routing & Switching CCIE (Cisco Certified Internetwork Expert)
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.