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Computer Support Jobs in Wesley Chapel, FL (NOW HIRING)

Karls Technology

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Computer Technician

Tampa, FL · On-site

$40K - $48K/yr

The Computer Technician position at our company is a mixture of a computer hardware technician and a desktop support technician. A Computer Technician will install, assemble, build, troubleshoot ...

Socket.dev

COMPUTER SYSTEMS ENGINEER

Tampa, FL · On-site

$90 - $140/hr

ASI is a 100% employee-owned engineering and manufacturing company committed to supporting the ... POSITION SUMMARY The purpose of the Computer Systems Engineer position is to design, develop ...

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All JobsComputer Support JobsComputer Support Jobs in Wesley Chapel, FL

Computer Support information

See Wesley Chapel, FL salary details

$12

$20

$34

How much do computer support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for computer support in Wesley Chapel, FL is $20.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $23.22 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Wesley Chapel, FL?

For Computer Support jobs in Wesley Chapel, FL, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Wesley Chapel, FL look for?

The top searched job categories for Computer Support jobs in Wesley Chapel, FL are:

What cities near Wesley Chapel, FL are hiring for Computer Support jobs?

Cities near Wesley Chapel, FL with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Wesley Chapel, FL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $42,627 per year, or $20.5 per hour.

Computer Support Specialist (Infrastructure & Support)

Tampa, FL • On-site

Trax Credit Union
Commercial Banking • 51 - 200 employees
Learn more about Trax Credit Unionexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

Description

At Trax Credit Union, we exist to move people forward. We are committed to creating a path to financial health for every member we serve. Our work is guided by accountability, service, passion, integrity, respect, and excellence-and we're looking for leaders who bring these values to life every day.


Key Responsibilities

  • Support and maintain the credit union's IT infrastructure, including network systems, servers, endpoints, telecom systems, and peripheral devices, ensuring high availability and performance
  • Monitor, troubleshoot, and resolve hardware, software, network, and Windows-related issues across branch and corporate environments
  • Provide end-user support for technical issues, including software applications, system access, and hardware functionality (onsite, remote, and phone support)
  • Perform system configuration, installation, and testing for workstations, servers, telecom equipment, and other infrastructure components
  • Administer and monitor backup procedures to ensure data integrity, security, and recoverability
  • Maintain accurate documentation for systems, equipment, configurations, warranties, and support processes
  • Manage and resolve service requests and incidents within established SLA timelines, ensuring timely ticket completion and service quality
  • Install, configure, and deploy software updates and new applications across the organization
  • Troubleshoot and repair IT equipment, including PCs, laptops, printers, phones, and other peripheral devices
  • Work with cybersecurity tools and follow established security practices to support endpoint and infrastructure protection
  • Stay current with emerging technologies and recommend improvements to enhance system performance, security, and efficiency
  • Assist with planning and implementation of system upgrades, infrastructure enhancements, and technology initiatives
  • Ability to travel to multiple branch locations (9 branches) as needed to provide onsite technical and infrastructure support
  • Ability to lift and move IT equipment up to 30 lbs as part of regular job duties

Requirements

  • 3-5 years of technical experience in IT, preferably in a financial institution
  • Progressive experience supporting PC/LAN hardware, software, operating systems, and communication platforms (including Windows, Linux, and enterprise systems such as IBM AS400/iSeries)
  • Experience working within a ticketing system and managing requests in alignment with SLA expectations
  • Strong independent troubleshooting skills with exposure to infrastructure, networking, and system support
  • Familiarity with telecom systems and supporting distributed branch environments is a plus

Why Trax Credit Union

At Trax, we invest in our employees so they can deliver their best every day. We are proud to offer the following benefits:

  • Medical, Dental, and Vision coverage 
  • Employer-paid Short-Term & Long-Term Disability 
  • Life and AD&D Insurance
  • 401(k) Retirement Plan 
  • Free Choice Plus Checking Account 
  • Exclusive Employee Financial Perks after 90 days on the job
  • Loan discounts for consumer and home loans 

Our Commitment

At Trax Credit Union, we don't just manage finances-we help people move forward. If you are passionate about making a difference, leading with integrity, and creating meaningful impact in your community, we encourage you to apply.


Apply