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Computer Support Jobs in Montgomery, AL (NOW HIRING)

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Family Support Worker

Elmore, AL · On-site

$17 - $21.50/hr

In this role, you will provide essential support and guidance to families in need, helping them ... Proficient Computer Skills including Microsoft Office Suite. Experience using an electronic health ...

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Computer Support information

See Montgomery, AL salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for computer support in Montgomery, AL is $23.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.35 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Montgomery, AL?

For Computer Support jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Montgomery, AL look for?

The top searched job categories for Computer Support jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Computer Support jobs?

Cities near Montgomery, AL with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,459 per year, or $23.3 per hour.

Information Technology Support Specialist

Montgomery, AL • On-site

Cornerstone Inc.
See more jobs at Cornerstone Inc.external

Full-time

Re-posted 23 hours ago

Job description

We are seeking an experienced and skilled Information Technology Support Specialist to join our team. In this role, you will be responsible for assisting with day-to-day operations and providing efficient technical support services under the guidance of the Information Technology Manager. Responsibilities:

  • Provide support and assistance to computer system users, addressing their technical needs
  • Track all instances of support using IT ticketing and tracking software
  • Collaborate with the IT Manager to identify security threats, violations, and potential updates or changes in processes
  • Oversee the organization's data and internal information, including maintaining, backing up, and securing databases
  • Determine when to update virus protection systems, and facilitate or perform needed updates

Requirements:

  • Associate's degree with related coursework preferred; high school diploma or equivalent required
  • Valid driver's license
  • Minimum of 5 years of experience in Information Technology, with industry certifications
  • Excellent verbal and written communication skills
  • Proficient in the latest IT systems and management technologies
  • Ability to multitask, problem-solve, and organize tasks effectively
  • Strong interpersonal skills and a thorough understanding of IT and its practical applications
  • Physical ability to sit for extended periods, lift up to 15 lbs, and travel as needed
  • Mental ability to communicate effectively in English, both verbally and in writing
  • Availability to work extended hours or longer workweeks as needed

Preferred Qualifications:

  • Bachelor's degree in Computer Science
  • 10 years of experience in Information Technology, with industry certifications

Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for professional growth and development
  • Dynamic and supportive work environment

If you're a skilled IT professional looking to grow your career in a collaborative and innovative environment, we'd love to hear from you.

Apply