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Computer Support Jobs in Edmonton, AB (NOW HIRING)

The position entails executing parts inventory duties that bolster our Parts Business by supporting ... Use parts and warehousing equipment and computer systems * Other duties as required #LI-onsite ...

The position entails executing parts inventory duties that bolster our Parts Business by supporting ... Use parts and warehousing equipment and computer systems * Other duties as required #LI-onsite ...

Possess good computer, arithmetic and organizational skills. * Ability to multi-task, while being ... support and recognition. The final pay offered will depend on various factors, including but not ...

... support to employees and managers for aneffective HSLP program Complete and maintain all tracking ... Required Fluent in the English language (reading, written,spoken) Proficient computer skills ...

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Computer Support information

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Edmonton, AB? For Computer Support jobs in Edmonton, AB, the most frequently searched job titles are:
Infographic showing various Computer Support job openings in Edmonton, AB as of June 2026, with employment types broken down into 74% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.
Communications Technologist - Drafting Design

Communications Technologist - Drafting Design

WSP

Edmonton, AB

CA$89K - CA$118K/yr

Other

Posted 18 days ago


WSP rating

8.5

Company rating: 8.5 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

15th of 57 rated business consultants


Job description

What if you could redefine what's possible? With us, you can.

With us, you can. You want Purpose. Growth. Opportunity. People who get it.
We are the home of ambitious, passionate, and innovative world shapers.
With an unmatched breadth and depth of engineering, advisory and sciencebased expertise, our global minds unite to power local solutions.
We are pathfinders and impact makers.
We are Visioneers.
We are WSP


The Opportunity

Build the Future with Us

Join a highperforming Rail and Transit Communications Systems team where your technical expertise will shape complex transportation systems across Canada and beyond. In this role, you'll contribute to the delivery of heavy and light rail projects, provide technical leadership within the CAD team, and help define smarter, more efficient digital design practices that elevate project outcomes.


Your Impact

  • Produce highquality CAD and BIM drawings that meet client, regulatory, and WSP standards across rail and transit projects
  • Lead the development of disciplinespecific drawings, sections, schedules, and schematics from general arrangement designs
  • Provide technical guidance, mentorship, and daytoday support to junior CAD Technicians
  • Coordinate with multidisciplinary teams, subconsultants, clients, and agencies to deliver accurate, integrated designs
  • Review and backcheck drawings to ensure quality, accuracy, and adherence to project timelines
  • Contribute to the development of standard blocks, model libraries, and automated processes
  • Support project planning by helping define timelines, milestones, and delivery strategies

The Skills That Set You Apart

  • Diploma in Electrical Engineering Technology or a related discipline from an accredited institution
  • 5-10 years of relevant CAD and REVIT experience, ideally within rail, transit, electrical, signals, SCADA or communications systems 
  • Expertlevel proficiency in AutoCAD and REVIT, with strong understanding of CAD standards and detailing practices 
  • Proficiency with BIM environments considered an asset 
  • Proven ability to work independently while collaborating effectively within project teams
  • Proven ability to take communications systems design concepts and create a design from the concept. This requires good working knowledge of Communication systems consisting of fiber optics, networks, and various subsystems that run on these networks. The various subsystems consist of CCTV, telephony, public address, SCADA, fare collection, BMS, train signals, and server and control rooms.
  • Strong communication skills with a high level of attention to detail and quality
  • Proficiency with collaboration and review tools such as Microsoft Teams and Bluebeam Revu

Why Choose WSP?

Why Choose WSP? We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.
Proudly Canadian - we are a Top 100 Employer in Canada for 2026.
A global community of brilliant minds - your next idea, mentor, or opportunity is always within reach.
Limitless opportunities start here. Whether it's across the country or around the globe, we help you tailor your role to match your ambition - because your growth drives ours.
Flexible work, real balance - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.

#WeAreWSP


Compensation

AB, BC, NT, NU, SK & YT: $89,800 - $118,900
MB & ON: $81,900 - $112,800
NB, NL, NS, PE & QC: $81,100 - $107,700

Disclosure:
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.


Ready to Shape the Future?

Apply today and discover how WSP can help you build a career as impactful as the infrastructure you help create.

#2026rail

At WSP, we exist to shape communities to advance humanity.
It's why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what's possible and shape what comes next. We are Visioneers.
As one of the world's leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.
At WSP, you'll join a community of brilliant minds that push boundaries every day - applying deep expertise and fuelling innovation to help create a more connected and resilient future. Here, your ideas are valued, your growth is supported, and you are encouraged to bring your authentic self to work. We empower our people to collaborate across disciplines, challenge the status quo, and shape a career with purpose.
Join us.
Please Note:
Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here.
Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.
WSP does not accept unsolicited resumes from agencies. Full details here.

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