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Computer Support Jobs in Cleveland, OH (NOW HIRING)

U.S. Postal Service

Forensic Computer Analyst

Cleveland, OH · On-site +1

$78K - $144K/yr

... support of criminal and administrative investigations. Learn more about this agency Duties Help ... Bachelor's degree in computer sciences, forensic science, or a closely related field from a college ...

U.S. Navy

Computer Field Technician

Chardon, OH

$15.25 - $18.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Vermilion, OH

$17.50 - $21/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Cleveland Heights, OH

$18 - $21.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Bratenahl, OH

$17 - $20.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Willoughby, OH

$17.75 - $21.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Garfield Heights, OH

$17.75 - $21.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Amherst, OH

$16.75 - $20.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Hudson, OH

$17.25 - $21/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Bay Village, OH

$17.50 - $21.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Ravenna, OH

$17.25 - $21/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Shaker Heights, OH

$18.25 - $22/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Newburgh Heights, OH

$17.75 - $21.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

North Royalton, OH

$18.50 - $22.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Independence, OH

$18.50 - $22.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

East Cleveland, OH

$18 - $21.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Olmsted Falls, OH

$18.50 - $22.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

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Showing results 21-40

All JobsComputer Support JobsComputer Support Jobs in Cleveland, OH

Computer Support information

See Cleveland, OH salary details

$13

$22

$38

How much do computer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for computer support in Cleveland, OH is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.87 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Cleveland, OH?

For Computer Support jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Cleveland, OH look for?

The top searched job categories for Computer Support jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Computer Support jobs?

Cities near Cleveland, OH with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Cleveland, OH as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,510 per year, or $22.8 per hour.

Forensic Computer Analyst

U.S. Postal Service

Cleveland, OH • On-site, Remote

$78K - $144K/yr

Full-time

Medical, Life, Retirement

Posted 12 days ago

Job description

Summary
Come join the U.S. Postal Service!
The successful candidate conducts forensic analyses of digital and other multimedia evidence utilizing appropriate scientific methodologies, forensic techniques, and quality assurance practices in support of criminal and administrative investigations.
Learn more about this agency
Duties
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  1. Conducts forensic examinations of digital and other multimedia evidence through the application of scientific practices for the recognition, collection, analysis, and interpretation of digital evidence for criminal and civil law or regulatory purposes.
  2. Examines and analyzes evidence and interprets scientific observations and data to render conclusions, form opinions and produce reports utilizing a full range of electronic search methods and forensic examination techniques.
  3. Provides expert witness testimony; produces comprehensive reports and illustrative exhibits for federal, state, and local judicial proceedings at a level sufficient to explain evidence interpretations and conclusions from forensic examinations and scientific data to a lay audience.
  4. Serves as a subject matter expert and technical advisor in matters relating to the proper collection, preservation, packaging, and submission of digital and multimedia evidence; participates in crime scene evidence collection activities in major field investigations; ensures evidence handling requirements are met.
  5. Performs ongoing evaluation and validation of laboratory instrumentation and methods, operating protocols, and safety practices under supervision; maintains awareness of safety procedures and identifies possible physical conditions and/or laboratory procedures that may create unsafe conditions.
  6. Delivers training in laboratory services, evidence collection, crime scene processing and field examination.
  7. Conducts studies and research for improving forensic analyses, scientific methods, and resolving forensic examination problems.
  8. Acts as liaison with postal management and federal, state, and local organizations on technical developments, forensic methods, and investigative problems of common interest.
  9. Analyzes systems to assist with network intrusion and cybersecurity investigations to determine the cause and extent of a breach.

Requirements
Help
Conditions of employment
  1. Must be a determined suitable for federal employment.
  2. You will be required to obtain and maintain a MBI security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  3. Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
  4. SPECIAL NOTE: Current career USPS and USPIS employees are ineligible to apply for this posting.

Qualifications
  1. Ability to communicate orally and in writing in order to prepare reports of examination results and conclusions, and provide testimony as an expert witness before state, federal or other judicial bodies.
  2. Ability to provide training related to laboratory services, evidence collection, and field examination.
  3. Knowledge of evidence collection, preservation, packaging and shipment procedures sufficient to serve as a technical advisor in such matters and to ensure evidence handling requirements are met.
  4. Knowledge of forensic science techniques, laboratory protocols, research methodologies, quality assurance standards and computer forensic and cyber security examination procedures, instrumentation and software sufficient to properly access, preserve, and extract appropriate evidence from a variety of media and conduct detailed and complex analyses and interpretation of the value of evidentiary items.
  5. Ability to render conclusions/opinions and make recommendations based on forensic practices of recognition, collection, and interpretation of digital and multimedia evidence related to computer forensic examinations.
  6. Ability to conduct and document scientific research related to computer forensic examinations.
  7. EDUCATION/CERTIFICATION: Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015 are exempt from this requirement.

Desirable Qualifications: CERTIFICATION: International Association of Computer Investigative Specialists (IACIS) Certified Forensic Computer Examiner (CFCE) or the International Society of Forensic Computer Examiners (ISFCE) Certified Computer Examiner (CCE) or Defense Cyber Investigations Training Academy (DCITA) Digital Forensic Examiner (DFE).
Education
Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015 are exempt from this requirement.
Additional information
Duty Location: Cleveland Digital Evidence Lab, 2400 Orange Ave. 2nd FL, Cleveland OH 44101.
The United States Postal Service is an Equal Opportunity Employer.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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The salary will be based on previous experience, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
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