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Computer Support Jobs in Cincinnati, OH (NOW HIRING)

Audit-Tel Inc

Desktop Support Technician

Cincinnati, OH · On-site

$36K - $45K/yr

Desktop Computer Support Technician Inverse Technology Solutions is seeking a full-time Desktop Computer Support Technician in Cincinnati, Ohio. The successful candidate will provide technical ...

Audit Tel

Desktop Support Technician

Cincinnati, OH · On-site

$36K - $45K/yr

Desktop Computer Support Technician Inverse Technology Solutions is seeking a full-time Desktop Computer Support Technician in Cincinnati, Ohio. The successful candidate will provide technical ...

DMI

Desktop Support Specialist

Sharonville, OH · On-site

Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company ...

DMI

Desktop Support Specialist

Sharonville, OH

Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company ...

DMI

Desktop Support Specialist

Sharonville, OH · On-site

Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company ...

Rumpke

Desktop Support Specialist

Cincinnati, OH · On-site

Associate degree in computer information technology or equivalent work experience required. * In ... supporting PC's, LANs, and Windows environments required. * 3+ years of experience in ...

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All JobsComputer Support JobsComputer Support Jobs in Cincinnati, OH

Computer Support information

See Cincinnati, OH salary details

$13

$22

$37

How much do computer support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for computer support in Cincinnati, OH is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.62 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Cincinnati, OH? For Computer Support jobs in Cincinnati, OH, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Cincinnati, OH look for? The top searched job categories for Computer Support jobs in Cincinnati, OH are:
What cities near Cincinnati, OH are hiring for Computer Support jobs? Cities near Cincinnati, OH with the most Computer Support job openings:
Computer Support jobs near you

Desktop Support Technician

Audit-Tel Inc

Cincinnati, OH • On-site

$36K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Why Us?

Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don’t support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional.

We offer great starting salaries, retirement plans, health benefits, and bonuses.

Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.

We have supported our troops throughout the years and love working with veterans.
 

Desktop Computer Support Technician

Inverse Technology Solutions is seeking a full-time Desktop Computer Support Technician in Cincinnati, Ohio. The successful candidate will provide technical support to end users, troubleshoot desktop and laptop computer issues, manage support tickets, and assist with hardware, software, and network-related problems. This position requires prior technical support experience; however, a strong work ethic, excellent customer service skills, and a willingness to learn are equally important.

Key Responsibilities
  • Respond to and resolve end-user technical support requests in a timely manner.
  • Create, document, track, and update support tickets through the company ticketing system.
  • Diagnose and troubleshoot desktop, laptop, printer, software, and peripheral device issues.
  • Install, configure, and maintain computer hardware, operating systems, and business applications.
  • Provide support for Microsoft Windows environments, email systems, and common productivity software.
  • Assist with user account administration, password resets, and access management.
  • Escalate complex issues to appropriate technical teams when necessary.
  • Maintain accurate documentation of incidents, resolutions, and support procedures.
  • Support hardware deployments, upgrades, and workstation replacements.
  • Provide exceptional customer service while communicating technical information to non-technical users.
  • Participate in after-hours and on-call support is required.
Skills and Qualifications
  • Previous experience in Desktop Support, Help Desk Support, IT Support, or a related technical role.
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of Windows operating systems, Microsoft Office applications, and desktop hardware.
  • Basic understanding of networking concepts, including TCP/IP, wireless connectivity, and printers.
  • Experience with ticketing and incident management systems.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent customer service and interpersonal skills.
  • Strong verbal and written communication skills.
  • Detail-oriented with the ability to follow established processes and procedures.
  • Ability to work independently with minimal supervision while collaborating effectively within a team environment.
  • Experience with Active Directory, Microsoft 365, and remote support tools is preferred.

Salary Range

Career Level Required

Experienced (Non-Manager)

Experience Required

1 to 2 Years

Education Required

College preferred or High School

Job Type

Employee

Job Status

Full Time

Work Remotely

  • No

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Supplemental pay types:

  • Bonus pay

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