Computer Support Jobs in Cincinnati, OH (NOW HIRING)

Salary : $57,600.50 - $77,410.26 Annually
Location : Centennial II, Human Resources Department, 805 Central Avenue, Suite 200, Cincinnati, Ohio 45202, OH
Job Type: Full-time Classified
Job Number: 26-02991
Department: Buildings and Inspections
Opening Date: 08/03/2026
Closing Date: 8/17/2026 11:59 PM Eastern
General Statement of Duties
Under close supervision, performs a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks; assists in the analysis of city, county and criminal justice agencies' data processing needs; assists in the design, testing and implementation of systems; helps to perform network design and maintenance, data/database analysis/administration, and modifications to existing computer applications; performs related duties as required.
Minimum Qualifications (KSAs)
(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)
Listed categories are the same as Senior Computer Programmer Analyst, but performed with less than average difficulty and under close supervision.
Knowledge of: (one or more of the following categories may be required)
All Categories:
Principles of computer data processing.
Design, installation, and maintenance of enterprise, distributed, client server and desktop computer systems.
Principles and practices of computer network systems analysis and design.
Current trends and new technologies in data processing.
Desktop software packages and operating systems
Principles of effective documentation.
Principles of effective customer service.
Operating Systems:
Methods and practices of installation for upgrading of client servers, desktop computer hardware and software.
Computer systems configurations.
Operating system structures.
Networking:
Principles of computer network systems analysis and design.
Local area network hardware and transmission protocols.
Data communications concepts and principles.
Internet and intranet architecture.
Network security policies, techniques, and procedures.
Licensing Agreement enforcement.
Programming:
Standard programming languages.
Computer operating systems/hardware.
Program design and analysis.
Principles and techniques of programming.
Programming languages (Java, C, C++, Visual Basic, etc.) and utilities.
Database Administration:
Database management systems.
Database design.
Database tools.
Data/file management tools.
Database utilities.
Data warehouse and multi-dimensions.
File and data recovery.
Database security methods and techniques.
Physical control standards and procedures.
Database software (Oracle, SQL, etc.)
Web:
In-depth graphic design.
User interface design.
Advertising and marketing.
Information architecture.
Management of e-commerce.
Front-end web code such as HTML and JavaScript.
Business:
Business systems analysis.
Business software packages.
GIS:
Desktop GIS software for analysis, query, and visualization (e.g., ESRI's ArcView).
WEB-based GIS application interfaces and data presentation.
Desktop or Workstation GIS advanced software for data creation, geo processing, and conversion (e.g., ESRI's Arc Info).
Skill to: (All Categories)
Operate personal computers, mainframe terminals, or related hardware.
Troubleshoot hardware and software problems.
Prepare concise reports.
Ability to: (All Categories)
Read and understand technical publications, manuals, and documents.
Generate appropriate documentation related to software, networks, and system usage.
Work effectively in a team setting.
Establish priorities for work tasks.
Required Education and Experience
Each applicant must have completed a total of 36 quarter credit hours from an accredited college or university of which 18 credit hours must in computer science, information technology, and/or computer programming and 18 quarter credit hours must be in one or more of the following areas: geography, engineering, business administration, public administration, chemistry, mathematics, or a related field.
OR
Each applicant must have completed 18 quarter credit hours from an accredited college or university in computer science, information technology, and/or computer programming. In addition, each applicant must have one year of professional, paid work experience performing work in computer support and/or troubleshooting.
OR
Each applicant must have completed 18 quarter credit hours from an accredited college or university in computer science, information technology, and/or computer programming and six months of professional, paid work experience performing work in computer support and/or troubleshooting. In addition, each applicant must have completed an extended certification program (i.e. Novell or Windows NT engineer, Microsoft MCSE or Oracle DBA). Completion of other certification programs not listed will be reviewed on a case-by-case basis.
OTHER REQUIREMENTS
Possession of, or ability to obtain, a valid Driver's License is required for some positions.
Some positions may require a criminal background investigation and fingerprinting due to the sensitive nature of the work.
May be required to work irregular hours and be on-call.
Working and Physical Conditions
Environmental Conditions: Office environment, exposure to computer screens; travel to sites within the City/Hamilton County may be required.
Physical Conditions: Duties require maintaining physical condition necessary for sitting and standing for prolonged periods of time; general manual dexterity; must be able to operate assigned vehicle (as required)
The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.
The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units.
The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques.
Equal Employment Opportunity
The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.
Holidays
The City of Cincinnati has 11 paid holidays annually that include:
New Year's Day
Martin Luther King Day
President's Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans' Day
Thanksgiving Day
Day after Thanksgiving
Christmas
Health Insurance
The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan.
Eligible dependents include:
Legal Spouse or Equal Partner
Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order")
Step-child
Child for whom the employee or employee's spouse/equal partner is a legal guardian
Basic Life Insurance
A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.
Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance
Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.
Flexible Benefits Plans
Healthcare Flex Spending Account
City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.
Dependent Care Flex Spending Account
City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.
Transportation Expense Reimbursement Account
City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount.
Healthy Lifestyles Program
City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses.
Integrated Health Reimbursement Arrangement (HRA)
This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan.
Retirement Plan
The City provides a defined benefit pension plan for part-time and full-timeemployees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees.
Deferred Compensation
As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.
01
By completing this supplemental evaluation, you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the Human Resources staff and hiring department(s). Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. The Human Resources staff will verify that you meet the minimum qualifications as outlined in the job posting, based on the information provided in your application and in these answers.Please indicate you have read and agree with this information.

• Yes, I understand and agree

02
Which of the following qualifications do you meet?:

• Completed a total of 36 quarter credit hours from an accredited college or university of which 18 credit hours must in computer science, information technology, and/or computer programming and 18 quarter credit hours must be in one or more of the following areas: geography, engineering, business administration, public administration, chemistry, mathematics, or a related field.
• Completed 18 quarter credit hours from an accredited college or university in computer science, information technology, and/or computer programming. In addition, each applicant must have one year of professional, paid work experience performing work in computer support and/or troubleshooting.
• Completed 18 quarter credit hours from an accredited college or university in computer science, information technology, and/or computer programming and six months of professional, paid work experience performing work in computer support and/or troubleshooting. In addition, each applicant must have completed an extended certification program (i.e. Novell or Windows NT engineer, Microsoft MCSE or Oracle DBA). Completion of other certification programs not listed will be reviewed on a case-by-case basis.

03
How many years of related work experience do you have?

• No experience
• Less than 1 year
• 1 year to less than 3 years
• 4 years or more

04
Do you understand that if your application does not include copies of your resume, college transcript or degree, and valid driver's license that your a