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Computer Support Specialist Jobs in Scranton, PA

U.S. Navy

IT Support Specialist

Swoyersville, PA

... that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy ...

U.S. Navy

IT Support Specialist

Long Pond, PA

... that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy ...

U.S. Navy

IT Support Specialist

Hughestown, PA

... that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy ...

U.S. Navy

IT Support Specialist

Jim Thorpe, PA

... that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy ...

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Computer Support Specialist information

See Scranton, PA salary details

$15

$26

$41

How much do computer support specialist jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for computer support specialist in Scranton, PA is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.52 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
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Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 57% Full Time, 38% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,857 per year, or $26.4 per hour.

Sales Support Specialist | Motorworld

Wilkes Barre, PA

MileOne Autogroup
Motor Vehicle and Motor Vehicle Parts Wholesalers • 1 - 5K employees
Learn more about MileOne Autogroupexternal

$15/hr

Full-time

Re-posted just now

Job description

Job Description

MotorWorld is presently seeking a new team member to join as a Sales Support Specialist for our expanding, in-house team, across all 12 New Car brands!

This role offers $15 per hour with a performance-based commission structure.This is a full-time role, with flexible 40-hour work weeks, some Saturdays required.

The ideal candidate for this position should be self-motivated, detail oriented, possess proficient computer skills, and be focused on providing great customer service.

Job Responsibilities for Sales Support Specialist:

As a Sales Support Specialist, you will be responsible for effectively communicating with customers who are in the market for a vehicle through phone calls, email, chat, and text. Bilingual candidates are strongly encouraged to apply but this skill set is not required for the role. This is an in-person role, but has little to no face-to-face communication with customers. Your goal will be to answer customer inquiries, follow work plans, and set appointments for the sales staff.

Essential Duties:

  • Handling all internet leads
  • Setting sales and appraisal appointments
  • AchievingDaily Goals as set by management
  • Follow up with customers who have visited the dealership
  • Assists in other areas when needed

Experience Everything MileOne has to Offer:

  • Competitive compensation
  • Training and mentoring
  • Great opportunities for advancement
  • Positive, success-driven work environment

Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

MileOne Autogroup is an equal opportunity employer and we maintain a drug-free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

#HEGE123

New SalesMotorworld CorporatePost Internally and Externally

Zip Code

18703

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