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Computer Support Specialist Jobs in Columbia, SC

Adams and Reese

Desktop Support Specialist

Columbia, SC · On-site

$52 - $70/hr

Deploy PC hardware and software. * Assist in new hire computer setup, configuration and ... Provide paid on-call support to the firm on a rotation basis. * Maintain licensing compliance and ...

Ogletree Deakins

Site Support Specialist

Columbia, SC · On-site

The Site Support Specialist's primary responsibilities include providing 1st and 2nd level technology support for attorneys and staff on a variety of hardware and software. As part of a Regional ...

CGI Inc.

L2 Production Support Specialist with AWS

Columbia, SC · On-site

$16.50 - $22.25/hr

L2 Production Support Specialist with AWS Category: Service Desk / End User Services Main location ... Bachelor's degree in computer science, Information Systems, Information Technology, or a related ...

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Computer Support Specialist information

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$14

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How much do computer support specialist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for computer support specialist in Columbia, SC is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $27.60 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
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Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Columbia, SC as of August 2026, with employment types broken down into 93% Full Time, and 7% Temporary. Highlights an 100% In-person job distribution, with an average salary of $51,268 per year, or $24.6 per hour.

Desktop Support Specialist

Adams and Reese LLP

Columbia, SC • On-site

Full-time

Re-posted 8 days ago

Job description

Job Summary:
The primary function of the Desktop Support position is to provide support to local and remote users and maintain equipment used to provide services.
Responsibilities:
  • Provide phone, remote access, and desktop support of Intel based hardware and software systems.
  • Track assigned tasks throughout problem solving life cycle using the firm's Service Desk ticketing system. Must maintain accurate and timely service tickets.
  • Perform basic printer services.
  • Deploy PC hardware and software.
  • Assist in new hire computer setup, configuration and authentication.
  • Serve as communications focal point between users and second level engineers.
  • Follow up with users to ensure appropriate satisfaction levels and escalate problems as needed.
  • Setup technical aspects of conferences and meetings, operating media display equipment and Microsoft Teams based video systems.
  • Provide paid on-call support to the firm on a rotation basis.
  • Maintain licensing compliance and asset tracking databases of hardware and software.
  • Reset security passwords.
  • Serve as local data recovery expert of failed hard drives and PC based systems.
  • Assist users in managing approved wireless devices.
  • Monitor local network servers.
  • Special projects as assigned by management.
  • Basic understanding of networking cabling.
  • Position is located in the firm's Columbia office location; this is not a work remote job.
  • Required to assist during office build outs and office relocations.
  • Must be well organized.
  • Regular travel to Charleston, SC, Tallahassee, FL and Jacksonville, FL offices.

Supervision Received and/or Given:
  • Supervision received by Desktop Support Manager and Regional Office Manager.

Minimum Acceptable Qualifications:
  • Must be a resourceful team player with excellent interpersonal and customer service skills.
  • Proven ability to diagnose and troubleshoot a wide range of hardware and software related problems.
  • A background in support of windows-based software applications and operating systems including MS Windows 10/11, Microsoft Office 2016/O365 (Word, Excel, PowerPoint, Outlook, Project, Teams) and antivirus products.
  • Minimum 5 years of helpdesk experience required. A+, MCP, or other full industry certification a plus. A+ and Network Essentials certification is preferred within one year of employment.

Additional Desirable Qualifications:
  • Knowledge of legal specific and large firm applications such as iManage, Dragon Legal Dictation, Azure Virtual Desktop, EverLaw, and Litera desktop are a plus.

Working conditions:
This position requires sitting for long periods of time while operating a computer. At times, employees are required to work more than the normal work schedule. Employees in this position must be mobile, have the ability to bend, crawl, kneel, lift overhead and have ability to lift and carry equipment weighing approximately 50 lbs.

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