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Computer Support Assistant Jobs in Piscataway, NJ

Computer Support Specialist

Manhattan, NY · On-site

$25.83 - $27.48/hr

Supports and maintains user account information including rights, security and systems groups ... Safe Horizon will discuss potential solutions with candidates and may assist where needed and ...

CADD Support Assistant

New York, NY · On-site

$17.50 - $23.25/hr

Close proximity to the beach CADD Support Assistant This Opportunity Under direct supervision ... Under direct supervision, use 3D computer-aided design and drafting (CADD) software to assist with ...

IT Support Asst

New York, NY · On-site

$40K - $60K/yr

The role of the IT Support Assistant will be an integral part of the IT department, which is ... At least 3 years of experience supporting computer systems, with a strong background and interest ...

Medical Support Assistant

New York, NY · On-site

$43K - $56K/yr

JOB SUMMARY: The general duty of the Medical Support Assistant is to provide clerical and ... computer maneuverability. • Must be detailed oriented and have the ability to multi-task.

IT Support Asst

New York, NY · On-site

$40K - $60K/yr

The role of the IT Support Assistant will be an integral part of the IT department, which is ... At least 3 years of experience supporting computer systems, with a strong background and interest ...

PC Analyst

Flemington, NJ · On-site

$23.73 - $29.67/hr

Position Summary The PC Analyst's role is to support and maintain computer systems, desktops, and ... Participates in special projects and assist team members as needed * Configures, deploys, and ...

PC Support Tech

New York, NY · On-site

$27 - $28/hr

Overview: The candidate will support and maintain computer hardware and software used in the ... Perform routine system administration tasks and assist with computer-related services for users.

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Computer Support Assistant information

See Piscataway, NJ salary details

$12

$18

$26

How much do computer support assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for computer support assistant in Piscataway, NJ is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.82 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near Piscataway, NJ are hiring for Computer Support Assistant jobs?

Cities near Piscataway, NJ with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Piscataway, NJ as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,402 per year, or $18.9 per hour.

Computer Support Specialist

Manhattan, NY • On-site

Safe Horizon, Inc.
Non-Profits • 501 - 1,000 employees

$25.83 - $27.48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Safe Horizon rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Responsibilities:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution.
  • Escalates tickets when issues are not easily identified or corrected.
  • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers.
  • Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of IT related tasks as assigned.
  • Works under general supervision; reports to the Director of IS Support Services.
  • Evaluates documented resolutions to analyze trends for prevention of future problems.
  • Alerts management of emerging trends in incidents.
  • A certain degree of creativity and latitude is required.
  • Experience in industry-standard technologies and methodologies.
  • Good written and oral communication skills.

Additional Responsibilities include the following:

  • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives.
  • Assist with development and improvement of in-house software applications training programs and related courseware.
  • Provide End-User Training as required.
  • Create and deploy feedback mechanisms for end users. Analyze results, make recommendations for support process improvement, and implement changes.

Requirements:

  • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area.
  • A certain degree of creativity and latitude is required.
  • Certification in A+, CCNA and/or Network + desirable.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Know Your Rights: Workplace discrimination is illegal.

Hiring Range: $25.83 - $27.48 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center


What Safe Horizon employees say

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