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Computer Support Assistant Jobs in Hampstead, MD

Dlapiper

Legal Support Manager

Baltimore, MD · Hybrid

Recruits and interviews LSST members for open assignments; assist in the training, orientation and ... Desired Skills Excellent communication, strong computer and interpersonal skill sets required to ...

L.I.F.E., INC

Personal Support DSP

Baltimore, MD · On-site

Encourage and model positive social interactions and communication * Assist with community ... Basic computer skills to include navigation of internet, and usage of email. Physical Risk: Work ...

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Computer Support Assistant information

See Hampstead, MD salary details

$11

$18

$25

How much do computer support assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for computer support assistant in Hampstead, MD is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.14 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near Hampstead, MD are hiring for Computer Support Assistant jobs?

Cities near Hampstead, MD with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Hampstead, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,103 per year, or $18.3 per hour.

Field Clinical Representative - Baltimore, MD

Baltimore, MD • Remote

Inspire Medical Systems Inc.
Outpatient Health Care • 201 - 500 employees
Learn more about Inspire Medical Systems Inc.external

Full-time

Posted 6 days ago

Job description

ESSENTIAL JOB FUNCTIONS  

The Field Clinical Representative provides technical and clinical expertise, educational and field support to ensure the safe adoption of the Inspire therapy and products.  The FCR is responsible for working with customers, physicians, clinic staff and Inspire field staff to drive procedural and practice success.   

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE  

  • Provide technical support during implant procedures and at device activation. 
  • Maintain credentials enabling access to assigned hospitals and clinics. 
  • Provide technical leadership and education in assigned region to account clinical staff. 
  • Provide post-training follow up including procedural reviews, in servicing and support. 
  • Assist customers in device troubleshooting. 
  • Collaborate with sales personnel on appropriate training/support for targeted customers. 
  • Proactively disseminate peer-reviewed scientific and clinical information to customers and assigned sales team as needed. 
  • Provide technical expertise for assigned regional education and training activities. 
  • Stay current on relevant scientific publications and clinical evidence. 

WHAT YOU CAN BRING TO OUR GREAT TEAM 

Required:

  • Bachelors' degree and 2+ years of related clinical, healthcare or medical device industry experience (OR) Bachelor's degree and 1+ years applicable Inspire experience (OR) an Associates' degree or Professional Certification and 5+ years of related clinical/healthcare or medical device industry experience.  
  • Ability to communicate and collaborate effectively in a clinical setting. 
  • Strong computer skills with MS office including PowerPoint and Excel.  
  • Problem solving/trouble shooting skills. 
  • Ability to travel (including overnights as needed) within territory.

Preferred: 

  • Degree in Nursing, Engineering, Science or technical discipline. 
  • Previous Operating Room (surgical) coverage with implantable devices.  

#LI-Remote

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