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Computer Services Manager Jobs in Arizona (NOW HIRING)

ProSkill Services

Client Services Representative

Phoenix, AZ · On-site

$19 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage inbound calls for service scheduling. * Coordinate appointments for maintenance, repairs ... Frequently operates a computer and other standard office equipment. Occasionally moves items up to ...

ProSkill

Client Services Representative

Anthem, AZ · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage inbound calls for service scheduling. * Coordinate appointments for maintenance, repairs ... Frequently operates a computer and other standard office equipment. Occasionally moves items up to ...

Gila County Arizona

IT Systems Administrator

Globe, AZ · On-site

$67K - $84K/yr

Computer Services Opening Date: 07/31/2026 Purpose of the Job The purpose of this position is to ... Manages system backup functions; designs and implements disaster recovery plans for operating ...

Abacus Technology

Computer Technician III

Sierra Vista, AZ

$16.25 - $21.50/hr

Managing Active Directory, approve systems for reimage/wipe and move to correct system active OU or ... Perform repairs and conduct operational checks and preventive maintenance service on computer ...

Abacus Technology

Computer Technician III

Sierra Vista, AZ · On-site

$16.25 - $21.50/hr

Managing Active Directory, approve systems for reimage/wipe and move to correct system active OU or ... Perform repairs and conduct operational checks and preventive maintenance service on computer ...

Abacus Technology

Computer Technician III

Sierra Vista, AZ · On-site

$16.25 - $21.50/hr

Managing Active Directory, approve systems for reimage/wipe and move to correct system active OU or ... Perform repairs and conduct operational checks and preventive maintenance service on computer ...

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Computer Services Manager information

What does a computer services manager do?

A Computer Services Manager oversees the daily operations of an organization's IT department, ensuring that computer systems and networks run efficiently. They manage IT staff, coordinate technology projects, implement new systems, and resolve technical issues to support business goals. Additionally, they develop IT policies, maintain security protocols, and often handle budgeting for technology resources. Their role is crucial in maintaining the reliability and security of an organization’s digital infrastructure.

What are some common challenges a computer services manager faces when leading a technical support team?

Computer Services Managers often encounter challenges such as balancing the need for quick issue resolution with ensuring high-quality service, managing diverse technical skill levels among team members, and keeping up with rapidly evolving technology. They also need to coordinate with other departments to align IT support with organizational goals and handle escalations for complex technical problems. Successfully navigating these challenges requires strong communication, adaptability, and a proactive approach to staff training.

What are the key skills and qualifications needed to thrive as a computer services manager, and why are they important?

A Computer Services Manager needs strong leadership abilities, IT management experience, and typically a bachelor's degree in computer science or a related field. Familiarity with network infrastructure, help desk software, cybersecurity tools, and IT service management frameworks like ITIL is often required. Excellent problem-solving, communication, and team-building skills help them effectively coordinate staff and address technical challenges. These competencies are critical to ensuring reliable IT operations, efficient support delivery, and alignment with organizational goals.

What is the difference between Computer Services Manager vs Network Administrator?

AspectComputer Services ManagerNetwork Administrator
CredentialsBachelor’s degree in IT, management experience, certifications like CompTIA Network+ or Cisco CCNABachelor’s degree in IT or related field, certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, manages IT projects, strategic planningMaintains and supports network infrastructure, troubleshoots network issues
Employer & Industry UsageUsed in organizations with IT departments, corporate, governmentCommon in organizations with complex networks, healthcare, education, enterprise

The main difference is that a Computer Services Manager oversees the entire IT department and strategic initiatives, while a Network Administrator focuses specifically on maintaining and troubleshooting network systems. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What cities in Arizona are hiring for Computer Services Manager jobs?

Cities in Arizona with the most Computer Services Manager job openings:

Computer Services Manager jobs near you

Client Services Representative

ProSkill Services

Phoenix, AZ • On-site

$19 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Client Services Representative

Anthem, AZ

ProSkill Services is a leading residential service company specializing in plumbing, heating, and air conditioning. Our mission is to deliver exceptional service and 100% customer satisfaction across the North Valley. We are looking for a dedicated Client Services Representative to join our team and ensure every customer interaction is positive and professional. This is an in office role in Anthem, AZ.

Position Overview: The Client Services Representative plays a vital role in providing excellent customer service by assisting clients with scheduling, inquiries, and support. This full-time, non-exempt position reports directly to the Client Services Manager and requires strong communication, multitasking, and problem-solving skills.

Key Responsibilities:

  • Manage inbound calls for service scheduling.
  • Coordinate appointments for maintenance, repairs, and equipment replacement.
  • Respond to email and web portal inquiries for scheduling requests.
  • Conduct outbound calls to existing clients for follow-ups and scheduling.
  • Assist the sales team with reporting, client education, sales appointment scheduling, and performance tracking.
  • Serve as a liaison between customers and company departments, ensuring seamless communication and resolution of inquiries.

Required Skills & Qualifications:

  • Bilingual in Spanish (preferred but not required).
  • Strong commitment to superior customer service.
  • Excellent phone etiquette and interpersonal skills.
  • Outstanding written and verbal communication abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Sound judgment and problem-solving skills with a calm, professional approach.
  • Proficiency in Microsoft Word, Outlook, and Excel.
  • Ability to talk and type simultaneously; typing speed of at least 40 words per minute.
  • Previous experience handling high call volumes in a dynamic environment.
  • Successful completion of pre-employment drug screening and background check.

Benefits:

  • Competitive pay and great work environment
  • Opportunities for career growth and continued training
  • Competitive pay with bonus and commission opportunities
  • Comprehensive benefits - Medical, Dental, Vision insurance
  • 401K retirement plan with partial company match
  • Company-provided iPhone and iPad
  • Life insurance coverage
  • Paid vacation and holidays
  • Company events

Work Environment:

This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.

Pay Range: $19 - $23 USD

About ProSkill Services: Thousands of people across the North Valley have become ProSkill life-long customers. Our plumbers, electricians and HVAC technicians are highly trained professionals with genuinely good hearts and great personalities. We're located in beautiful Anthem Arizona, just North of Phoenix, and we service the entire Northern part of the Valley. Our AC and heating experts, electricians and plumbers in Anthem cover everything from Scottsdale to Glendale to Surprise. Electrical work, plumbing, heating and air conditioning is our life!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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