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Computer Services Manager Jobs in Alabama (NOW HIRING)

ZMC Hotels

Guest Services Manager

Oxford, AL · On-site

Must possess basic computer skills. Benefits/Perks: * Medical, Dental, and Vision Insurance Options ... We hire friendly employees who provide quality service.

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Computer Services Manager information

What does a computer services manager do?

A Computer Services Manager oversees the daily operations of an organization's IT department, ensuring that computer systems and networks run efficiently. They manage IT staff, coordinate technology projects, implement new systems, and resolve technical issues to support business goals. Additionally, they develop IT policies, maintain security protocols, and often handle budgeting for technology resources. Their role is crucial in maintaining the reliability and security of an organization’s digital infrastructure.

What are some common challenges a computer services manager faces when leading a technical support team?

Computer Services Managers often encounter challenges such as balancing the need for quick issue resolution with ensuring high-quality service, managing diverse technical skill levels among team members, and keeping up with rapidly evolving technology. They also need to coordinate with other departments to align IT support with organizational goals and handle escalations for complex technical problems. Successfully navigating these challenges requires strong communication, adaptability, and a proactive approach to staff training.

What are the key skills and qualifications needed to thrive as a computer services manager, and why are they important?

A Computer Services Manager needs strong leadership abilities, IT management experience, and typically a bachelor's degree in computer science or a related field. Familiarity with network infrastructure, help desk software, cybersecurity tools, and IT service management frameworks like ITIL is often required. Excellent problem-solving, communication, and team-building skills help them effectively coordinate staff and address technical challenges. These competencies are critical to ensuring reliable IT operations, efficient support delivery, and alignment with organizational goals.

What is the difference between Computer Services Manager vs Network Administrator?

AspectComputer Services ManagerNetwork Administrator
CredentialsBachelor’s degree in IT, management experience, certifications like CompTIA Network+ or Cisco CCNABachelor’s degree in IT or related field, certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, manages IT projects, strategic planningMaintains and supports network infrastructure, troubleshoots network issues
Employer & Industry UsageUsed in organizations with IT departments, corporate, governmentCommon in organizations with complex networks, healthcare, education, enterprise

The main difference is that a Computer Services Manager oversees the entire IT department and strategic initiatives, while a Network Administrator focuses specifically on maintaining and troubleshooting network systems. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What cities in Alabama are hiring for Computer Services Manager jobs?

Cities in Alabama with the most Computer Services Manager job openings:

Computer Services Manager jobs near you

PC Applications Specialist - 007063

University of South Alabama

Mobile, AL

Full-time

Posted 3 days ago

New

University Of South Alabama rating

6.9

Company rating: 6.9 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

462nd of 620 rated colleges and universities

Job description

Position Information
Position Number 007063 Position Title PC Applications Specialist - 007063 Division Finance and Administration Department 140210 - Computer Services Center Minimum Qualifications
Bachelor's degree in computer science, business, or related field from an accredited institution as approved and accepted by the University of South Alabama and one year PC software applications experience. An equivalent combination of education and experience may be considered.
Preferred Qualifications Job Description Summary
The University of South Alabama's Computer Services Center is seeking to hire a PC Applications Specialist. Interested candidates should apply to be considered.
Essential Functions
These are the job duties required of the position.
Essential Functions
  • Works in an enterprise, multi-campus environment to provide operational support for multiple University data centers and IT infrastructure.
  • Maintains operational knowledge of data center mechanical, electrical, and communication distribution systems.
  • Utilizes and maintains systems for monitoring to assist in early problem detection and resolution.
  • Assists with analysis of incoming data, alarms, and service tickets to ensure proper triage, escalation, and resolution of user or system problems.
  • Prepares after action reports for events and incidents.
  • Coordinates and performs scheduled infrastructure tests including weekly generator tests.
  • Serves as a technical point of contact, provide oversight, coordination, and assistance as needed for Computer Center staff, University personnel, and vendors for installation, maintenance, and removal of services and equipment in all data center facilities.
  • Coordinates training for Operations staff, student workers, and interns providing telephone and front desk support.
  • Researches, reviews, and processes documentation related to Computer Center procurement and vendor management.
  • Regularly reviews inventory to ensure availability for daily operation and incident response.
  • Safely moves equipment and materials weighing up to 100 lbs. and with assistance with heavier objects.
  • Works as a first responder to diagnose disruptions and take corrective action.
  • Remains on a 24-hour on-call rotation through a University provided cell phone.
  • Regular and prompt attendance.
  • Ability to work schedule as defined and overtime as required, including as essential personnel when needed.
  • Related duties as required.
Posting Information
Number of Vacancies 1 Position End Date (if temporary) Job Open Date 08/19/2026 Job Close Date Open Until Filled Yes Special Instructions to Applicants Working Days Monday - Friday Working Hours 8:00 a.m. - 5:00 p.m. Job Location Main Campus Full-time or Part-Time Full Time Regular or Temporary Regular

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