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Computer Services Assistant Jobs in Manhattan, NY

Program Assistant

Bronx, NY · On-site

$40K - $44K/yr

Early Childhood Services Location(s): The Bronx Reports To: Site Director Salary Range: $40,244.13 ... Proficient computer skills including strong working knowledge of Microsoft Word and Excel * Strong ...

... services and activities to older adults who come from many different areas of NYC. The Center is a ... assistant and lecture to older adults allowing them to successfully age in place and remain as ...

... computer lab, and a fitness room. The Center for Urban Community Services provides comprehensive onsite social services, and Breaking Ground coordinates property management services. Assistant ...

Showing results 21-40

Computer Services Assistant information

See Manhattan, NY salary details

$37K

$53.3K

$70.1K

How much do computer services assistant jobs pay per year?

As of Aug 23, 2026, the average yearly pay for computer services assistant in Manhattan, NY is $53,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $61,300.00 per year, depending on experience, location, and employer.

What is a computer services assistant?

Computer Services Assistants are support staff who help maintain and troubleshoot computer systems, assist users with technical problems, and ensure that hardware and software function properly. They may set up equipment, install software, and provide guidance on using various computer applications. Often working in educational institutions, offices, or IT departments, these assistants play a key role in keeping technology running smoothly and efficiently.

What does a computer services assistant do?

As a Computer Services Assistant, your daily tasks often include troubleshooting hardware and software issues, setting up new workstations, assisting staff with technical support requests, and maintaining inventory of IT equipment. You will frequently collaborate with other departments to address their technology needs, ensuring smooth operations across the organization. The role requires effective communication skills, as you’ll often need to explain technical issues to users who may not have an IT background, and coordinate with higher-level IT staff for more complex problems.

What skills and qualifications are needed to be a computer services assistant?

To thrive as a Computer Services Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical training. Familiarity with operating systems, help desk ticketing systems, and remote support tools is commonly required. Strong customer service, problem-solving abilities, and effective communication set top candidates apart in this role. These skills are crucial for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What is the difference between Computer Services Assistant vs IT Support Specialist?

AspectComputer Services AssistantIT Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentOffice, school, or retail settings assisting with basic tech supportCorporate or technical environments providing advanced troubleshooting
Job ResponsibilitiesBasic hardware/software support, setup, and maintenanceDiagnosing and resolving complex technical issues, network support
Industry UsageCommon in education, retail, and small business sectorsPrevalent in corporate IT departments and tech firms

While both roles involve technical support and similar certifications, the Computer Services Assistant typically handles basic hardware and software tasks in less complex environments. The IT Support Specialist often deals with more advanced troubleshooting and network issues in corporate settings. The roles are closely related but differ mainly in complexity and scope.

Is a computer services assistant help desk job entry level?

A computer services assistant help desk position is typically considered entry-level, requiring basic technical skills and customer service abilities. Many roles provide on-the-job training and do not require extensive prior experience or certifications, making it accessible for beginners in IT support.

What cities near Manhattan, NY are hiring for Computer Services Assistant jobs?

Cities near Manhattan, NY with the most Computer Services Assistant job openings:

Library Information Assistant-Morrisania Library

The New York Public Library

Bronx, NY

Full-time

Re-posted 16 days ago


New York Public Library rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Description
Overview
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island—many of which date to Andrew Carnegie’s visionary philanthropy at the turn of the 20th century—are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.  

The Library is seeking a Library Information Assistant to provide service to patrons of all ages.  Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.

Key Responsibilities
Under the general supervision of the Library Manager, a Library Information Assistant:
  • Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources
  • Answers questions from the public in person, over the telephone and electronically
  • Performs community outreach to promote and increase public participation and use of library services
  • Assists in planning and delivering library programs for children, teens and/or adults
  • Instructs patrons on the use of the Internet, computer applications and other Library services
  • Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures
  • Ensures patrons follow library policies and procedures
  • May take responsibility for the facility, staff and operations in the absence of the Library Manager
  • Performs other related duties as required

Required Education, Experience & Skills
Required Education & Experience
  • Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background
  • Successfully demonstrated public service experience with the ability to work well with a diverse patronage
  • Demonstrated interpersonal, oral, and written communication skills
  • Successfully demonstrated ability to work as part of a team
  • Appreciation of literature and desire to encourage reading in others
  • Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
  • Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices
  • Demonstrated knowledge of computer services including on-line searching, social media and reference resources and databases



Preferred Qualifications
Preferred Qualifications
  • Experience creating, conducting and/or participating in community training, programming and outreach preferred
  • Experience working with young adults

More...
Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine.  Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager.  The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors.  The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice.  Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy should contact hrservicecenter@nypl.org for instructions on how to submit the required information for the evaluation of their exemption request.

Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work
Physical Duties
  • Lifting up to 15 lbs.
  • Sitting and standing for periods of time
  • Daily use of a computer

Physical Required?
No
Union/Non Union
Local 1930
Schedule
35 hours per week to be scheduled during regular branch hours

What New York Public Library employees say

Pay

Benefits

Hours and flexibility

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About New York Public Library

Sourced by ZipRecruiter

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations--including research and branch libraries--throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

Industry

Libraries and archives

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1895