ZipRecruiter

Log In

1

Computer Services Assistant Jobs in Belgrade, MT

Town Pump

CASINO ASSIST MANAGER

Belgrade, MT · On-site

We are service aficionados. As a Casino Assistant Manager, you will : * handle customer service ... Office procedures, Vendor invoicing, computer data entries, and shortage controls. * set the proper ...

DOCS Health

Medical Assistant

Bozeman, MT

$18 - $23.25/hr

Medical Assistant Opportunity Attention all Medical Assistants we are calling on you to partner ... Experience working with mobile medical services - preferred * Proficient with computer programs

DOCS Health

Medical Assistant

Belgrade, MT

$19 - $24.25/hr

Medical Assistant Opportunity Attention all Medical Assistants we are calling on you to partner ... Experience working with mobile medical services - preferred * Proficient with computer programs

The Springs Living

Maintenance Assistant

Bozeman, MT · On-site

$17 - $21.25/hr

Basic computer skills including email and record keeping * Strong communication and problem-solving ... Commitment to excellent customer service * Adaptability and willingness to learn Schedule * 40 ...

The Springs Living

Maintenance Assistant

Bozeman, MT

$17 - $21.25/hr

Basic computer skills including email and record keeping * Strong communication and problem-solving ... Commitment to excellent customer service * Adaptability and willingness to learn Schedule * 40 ...

DOCS Health

Medical Assistant

Belgrade, MT · On-site

$19 - $24.25/hr

Description Attention all Medical Assistants we are calling on you to partner with us to provide ... Experience working with mobile medical services - preferred * Proficient with computer programs

DOCS Health

Medical Assistant

Belgrade, MT · On-site

$20/hr

Attention all Medical Assistants we are calling on you to partner with us to provide services to ... Experience working with mobile medical services - preferred * Proficient with computer programs

next page

Showing results 1-20

People also search for

All JobsComputer Services JobsComputer Services Assistant JobsComputer Services Assistant Jobs in Belgrade, MT

Computer Services Assistant information

See Belgrade, MT salary details

$35.8K

$51.7K

$67.9K

How much do computer services assistant jobs pay per year?

As of Jun 3, 2026, the average yearly pay for computer services assistant in Belgrade, MT is $51,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $59,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Services Assistant, and why are they important?

To thrive as a Computer Services Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical training. Familiarity with operating systems, help desk ticketing systems, and remote support tools is commonly required. Strong customer service, problem-solving abilities, and effective communication set top candidates apart in this role. These skills are crucial for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What are the typical daily responsibilities of a Computer Services Assistant, and how do they interact with other departments?

As a Computer Services Assistant, your daily tasks often include troubleshooting hardware and software issues, setting up new workstations, assisting staff with technical support requests, and maintaining inventory of IT equipment. You will frequently collaborate with other departments to address their technology needs, ensuring smooth operations across the organization. The role requires effective communication skills, as you’ll often need to explain technical issues to users who may not have an IT background, and coordinate with higher-level IT staff for more complex problems.

What are Computer Services Assistants?

Computer Services Assistants are support staff who help maintain and troubleshoot computer systems, assist users with technical problems, and ensure that hardware and software function properly. They may set up equipment, install software, and provide guidance on using various computer applications. Often working in educational institutions, offices, or IT departments, these assistants play a key role in keeping technology running smoothly and efficiently.

What is the difference between Computer Services Assistant vs IT Support Specialist?

AspectComputer Services AssistantIT Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentOffice, school, or retail settings assisting with basic tech supportCorporate or technical environments providing advanced troubleshooting
Job ResponsibilitiesBasic hardware/software support, setup, and maintenanceDiagnosing and resolving complex technical issues, network support
Industry UsageCommon in education, retail, and small business sectorsPrevalent in corporate IT departments and tech firms

While both roles involve technical support and similar certifications, the Computer Services Assistant typically handles basic hardware and software tasks in less complex environments. The IT Support Specialist often deals with more advanced troubleshooting and network issues in corporate settings. The roles are closely related but differ mainly in complexity and scope.

Computer Services Assistant jobs near you
Computer Support Specialist III

Computer Support Specialist III

Montana State University

Bozeman, MT • On-site

$26.38 - $32/hr

Full-time

Posted 19 days ago

Montana State University rating

7.1

Company rating: 7.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

347th of 532 rated colleges and universities

Job description

Position Details
Position Information
Announcement Number
STAFF - VA - 26409
For questions regarding this position, please contact:
Coltran Hophan-Nichols
c.hophannichols@montana.edu
(406)994-2392
Classification Title
Computer Supp Spec III
Working Title
Computer Support Specialist III
Brief Position Overview
The Computer Support Specialist delivers IT support across multiple channels (phone, tickets, walk-ins, and field visits) for MSU's RED Core Facilities and their IT environments. This role resolves common incidents and service requests and provides deskside support for endpoints, software, research facility workflows, and instrumentation as needed. The Support Specialist will build strong customer partnerships by combining excellent service with proactive engagement to understand and document the Core Facilities' needs and environments.
Position Number
4M1060
Department
University Information Technology
Division
VP for Information Technology
Appointment Type
Classified
Contract Term
Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA
Non-Exempt
Union Affiliation
FOCUS-MFPE
FTE
1.0
Benefits Eligible
Eligible
Salary
$26.38 to $32.00 per hour, commensurate with experience, education, and qualifications
Contract Type
Classified Salary
If other, please specify
Recruitment Type
Open
Position Details
General Statement
MSU's RED Core Facilities provide access to advanced research resources, such as state-of-the-art instrumentation and expertise, across the MSU campus community, external academics, and industry clients. The Computer Support Specialist will support that mission by providing prompt issue resolution to minimize downtime, proactively identify opportunities to improve and best support their IT environment, and coordinate with UIT peers to coordinate solutions.
Duties and Responsibilities
Service Request Intake
  • Triage and resolve incidents and requests via phone, ticketing system, chat, and walk-in support; escalate to appropriate UIT units per established procedures as needed.
  • Provide clear, timely updates and follow through to closure, maintaining strong customer satisfaction.
  • Communicate service advisories, planned/unplanned outages, and status updates to customers and IT peers.

Deskside & Field Support
  • Perform deskside troubleshooting for computers (Windows, macOS, and Linux), mobile devices, software, and complex technical instrumentation as needed.
  • Support endpoint imaging, reimaging, configuration, and deployment using UIT approved tools and standards.
  • Design, propose, implement, troubleshoot, and support research data workflows.
  • Regularly perform site visits to ensure the operability and appropriate configuration of Core Facility IT environments.
  • Provide support for device setup, basic hardware swaps, and on-site issue resolution. Includes planning service schedules for equipment which cannot be transported.
  • Assist with basic hardware repairs and part replacements within scope and vendor guidance.

Accounts, Access, and Core Services
  • Assist with identity and access tasks (e.g., password resets, MFA guidance, access requests) following UIT policies.
  • Support O365/Exchange, Teams, common productivity suites, and enterprise file and collaboration tools.
  • In partnership with system administrators, support and facilitate the use of university research IT services including data storage, transfer, and compute platforms
  • Troubleshoot client-side connectivity (wired/wireless), VPN, and resource access issues; perform basic IP/client configuration checks.
  • Work closely with SysAdmins and RCI to make sure that Core Facilities are aware of central services available to facilitate their work and coordinate implementation of appropriate solutions.
  • Identify technical challenges and opportunities, and coordinate finding and implementing appropriate solutions to improve stability, data integrity, and security of Core Facility processes.

Knowledge, Process, and Tools
  • Document the IT environments and workflows of the RED Core Facilities and maintain knowledge-based articles and self-help content (KCS aligned practices).
  • Use enterprise ticketing and endpoint management tools in accordance with UIT standards and data handling policies.
  • Identify recurring issues; suggest knowledge updates or process improvements to reduce repeat incidents.

Security & Compliance
  • Promote and follow security best practices under the guidance of the Enterprise Security Group.
  • Support basic vulnerability remediation steps on endpoints per UIT standards (e.g., patching, configuration baselines).
  • Work across IT groups to coordinate solutions to complex research facility and equipment needs and challenges in an enterprise environment
  • Handle customer and institutional data in accordance with applicable policies, standards, and regulations.

Collaboration & Professionalism
  • Act as the primary liaison between Core Facility researchers and staff and UIT peers; hand off/escalate issues as needed cleanly with clear documentation.
  • Maintain currency with UIT service offerings, support resources, and organizational changes.
  • Communicate organizational changes with Core Facility staff in a timely and proactive manner and support implementation. Includes advocating for Core Facilities during planning stages. Represent MSU and UIT in a professional, courteous manner.

Required Qualifications - Experience, Education, Knowledge & Skills
  1. Experience providing technical support in a networked, research, enterprise, or higher education environment-or an equivalent combination of education and experience.
  2. Hands on experience supporting Windows, macOS, and Linux endpoints, mobile devices, and common software/applications.
  3. Demonstrated customer service excellence across phone, ticket, and in person interactions.
  4. Ability to troubleshoot intuitively and analytically; follow documented procedures; and collaborate in a cross-team environment.
  5. Familiarity with core services and concepts such as Active Directory/Azure AD, email configuration, file sharing, wireless connectivity, VPN, and basic client-side networking.

Preferred Qualifications - Experience, Education, Knowledge & Skills
  1. Exposure to enterprise endpoint management tools (e.g., In-Tune, SCCM, Jamf, or similar).
  2. Experience with specialized research instrumentation and software.
  3. Experience in higher education, research, and/or enterprise IT environments.
  4. Knowledge of IT support operations and security best practices.
  5. Experience with ticketing platforms and creating/maintaining technical documentation.

The Successful Candidate Will
  • Build strong partnerships with customers, UIT peers, student workers, and campus offices through consistent service and professionalism.
  • Communicate clearly with both technical and nontechnical audiences; translate technical details into user-friendly guidance.
  • Learn complex, diverse, and specialized environments and instrumentation.
  • Identify common solutions to provide improvement across disparate environments.
  • Prioritize effectively, meet deadlines, and work independently with appropriate judgment and attention to detail.
  • Research and resolve technical issues; proactively flag patterns and recommend improvements.
  • Create concise documentation and contribute to web-based knowledge materials.
  • Show curiosity for new and emerging technologies and how they can enhance MSU's RED Core Facilities.

Position Special Requirements/Additional Information
  • This position is not eligible for sponsorship.
  • Must successfully complete a comprehensive background check.
  • Must possess a valid driver's license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. (If successful candidate possesses a valid out-of-state driver's license, must obtain a valid Montana driver's license within 60 days of hire.)

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
  • Occasional after-hours support may be required (e.g., maintenance windows, urgent incidents, or deployments).
  • Ability to perform essential duties with or without reasonable accommodation.
  • Travel across campus for deskside and lab support; occasional lifting/moving of equipment up to 30 lbs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?
No
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Upon completion of a successful search
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on June 8, 2026; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
This position is not eligible for sponsorship.
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.

What Montana State University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply