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Computer Services Assistant Jobs in Wisconsin (NOW HIRING)

Intratek Computer, Inc.

WI · On-site

... incorporated in 1989 as a computer service, support, and networking firm to provide ... The developer will assist in designing, developing, and maintaining business process management ...

LSL ALF LLC

WI · On-site

$32 - $39.50/hr

Cardinal View - Assistant Director- Health Services (RN) - $5000 retention bonus Job Category ... Must possess advanced computer skills. * Annual reviews with wage increases * Paidtime off & paid ...

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Computer Services Assistant information

What is a computer services assistant?

Computer Services Assistants are support staff who help maintain and troubleshoot computer systems, assist users with technical problems, and ensure that hardware and software function properly. They may set up equipment, install software, and provide guidance on using various computer applications. Often working in educational institutions, offices, or IT departments, these assistants play a key role in keeping technology running smoothly and efficiently.

What does a computer services assistant do?

As a Computer Services Assistant, your daily tasks often include troubleshooting hardware and software issues, setting up new workstations, assisting staff with technical support requests, and maintaining inventory of IT equipment. You will frequently collaborate with other departments to address their technology needs, ensuring smooth operations across the organization. The role requires effective communication skills, as you’ll often need to explain technical issues to users who may not have an IT background, and coordinate with higher-level IT staff for more complex problems.

What skills and qualifications are needed to be a computer services assistant?

To thrive as a Computer Services Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical training. Familiarity with operating systems, help desk ticketing systems, and remote support tools is commonly required. Strong customer service, problem-solving abilities, and effective communication set top candidates apart in this role. These skills are crucial for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What is the difference between Computer Services Assistant vs IT Support Specialist?

AspectComputer Services AssistantIT Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentOffice, school, or retail settings assisting with basic tech supportCorporate or technical environments providing advanced troubleshooting
Job ResponsibilitiesBasic hardware/software support, setup, and maintenanceDiagnosing and resolving complex technical issues, network support
Industry UsageCommon in education, retail, and small business sectorsPrevalent in corporate IT departments and tech firms

While both roles involve technical support and similar certifications, the Computer Services Assistant typically handles basic hardware and software tasks in less complex environments. The IT Support Specialist often deals with more advanced troubleshooting and network issues in corporate settings. The roles are closely related but differ mainly in complexity and scope.

Is a computer services assistant help desk job entry level?

A computer services assistant help desk position is typically considered entry-level, requiring basic technical skills and customer service abilities. Many roles provide on-the-job training and do not require extensive prior experience or certifications, making it accessible for beginners in IT support.

What cities in Wisconsin are hiring for Computer Services Assistant jobs?

Cities in Wisconsin with the most Computer Services Assistant job openings:

Computer Services Assistant jobs near you

Guest Services Assistant/Health Screener; 0.0 FTE, All Shifts

Madison, WI • On-site

Meriter-UnityPoint health
Hospitals • 51 - 200 employees
Learn more about Meriter-UnityPoint healthexternal

$17.79/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

16767BRDepartment Name:HSP Guest & Lobby Svcs. Location:Meriter Hospital Job Description: Schedule: This position will not have specific, regular hours, but will cover for vacation requests primarily for PM and weekend shifts. Hours may vary from week to week depending on department need.

The Guest Services Assistant (GSA), Information desk, Greeter and Health Screener is the front door Ambassador to all patients, families, visitors, physicians, affiliates, students, clergy and employees. The GSA position ensures each customer receives exceptional assistance as related to: information, health screening, visitor management, directions, wayfinding, concierge services, transportation, and guest lodging.

This position may have a primary focus to either the Guest Services Desk or the Information/Greeter/Health Screening desk but expected to provide support to either area to maintain operational needs.

The GSA coordinates scheduling of all contracted interpreters, is responsible for cash reconciliation and cash handling, external transportation billing and cash posting, and maintains Lost & Found items.

The Information/Greeter/ Health Screener desk will initiate positive customer service relations by demonstrating a welcoming personality for patients, family, visitors, and team members. Conducts wellness screening according to organizational and CDC guidelines to ensure our patients, families, visitors, and team members entering our facilities meet the established criteria. Aids in keeping a safe environment in the hospital areas where screening stations are located. Supports the management of patients and visitors entering into the lobby for hospital and hospital-based clinics.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.

  • Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • Tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.

Join our team of experts and make a difference with UnityPoint Health.

Required Qualifications:

  • High School Diploma or GED

  • 2 years of post-high school experience in a fast-paced office/reception type setting, health care setting or customer service field

  • Knowledge of MS Office Suite especially Excel, Word and Outlook

  • Must have solid computer and typing skills

  • Strong math skills with ability to work with money and dispense change correctly

Preferred Qualifications:

  • EPIC scheduling experience

  • Cash handling experience

  • Public Notary

  • Knowledge of medical terminology and hospitality services

  • Familiarity with hospital departments, staff, locations, and general functions

  • Prior receptionist, administrative, or clerical experience preferred.

Auto req ID:16767BRWeekends:YesZip Code:53715Compensation:$17.79+Job Title:Guest Services Assistant/Health Screener; 0.0 FTE, All ShiftsSite Address:202 South Park StreetWork Schedule:Schedule would cover vacation requests for PM and Weekend ShiftsHours Per Week:As needed, based on department need.Status:Per Diem Non-Benefit Eligible City:MadisonFTE:0.0

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