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Computer Services Assistant Jobs in Virginia (NOW HIRING)

The Computer Lab Assistant also maintains an atmosphere that is physically tidy and conducive to ... service experience, preferred. 7. Previous computer troubleshooting experience, preferred. 8. ...

The Computer Lab Assistant also maintains an atmosphere that is physically tidy and conducive to ... service experience, preferred. 7. Previous computer troubleshooting experience, preferred. 8. ...

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Computer Services Assistant information

What is a computer services assistant?

Computer Services Assistants are support staff who help maintain and troubleshoot computer systems, assist users with technical problems, and ensure that hardware and software function properly. They may set up equipment, install software, and provide guidance on using various computer applications. Often working in educational institutions, offices, or IT departments, these assistants play a key role in keeping technology running smoothly and efficiently.

What does a computer services assistant do?

As a Computer Services Assistant, your daily tasks often include troubleshooting hardware and software issues, setting up new workstations, assisting staff with technical support requests, and maintaining inventory of IT equipment. You will frequently collaborate with other departments to address their technology needs, ensuring smooth operations across the organization. The role requires effective communication skills, as you’ll often need to explain technical issues to users who may not have an IT background, and coordinate with higher-level IT staff for more complex problems.

What skills and qualifications are needed to be a computer services assistant?

To thrive as a Computer Services Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical training. Familiarity with operating systems, help desk ticketing systems, and remote support tools is commonly required. Strong customer service, problem-solving abilities, and effective communication set top candidates apart in this role. These skills are crucial for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What is the difference between Computer Services Assistant vs IT Support Specialist?

AspectComputer Services AssistantIT Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentOffice, school, or retail settings assisting with basic tech supportCorporate or technical environments providing advanced troubleshooting
Job ResponsibilitiesBasic hardware/software support, setup, and maintenanceDiagnosing and resolving complex technical issues, network support
Industry UsageCommon in education, retail, and small business sectorsPrevalent in corporate IT departments and tech firms

While both roles involve technical support and similar certifications, the Computer Services Assistant typically handles basic hardware and software tasks in less complex environments. The IT Support Specialist often deals with more advanced troubleshooting and network issues in corporate settings. The roles are closely related but differ mainly in complexity and scope.

Is a computer services assistant help desk job entry level?

A computer services assistant help desk position is typically considered entry-level, requiring basic technical skills and customer service abilities. Many roles provide on-the-job training and do not require extensive prior experience or certifications, making it accessible for beginners in IT support.

What are the most commonly searched types of Computer Services jobs in Virginia?

The most popular types of Computer Services jobs in Virginia are:

Building Automation Services Assistant

Blacksburg, VA

Virginia Tech
Colleges, Universities, and Professional Schools • 5 - 10K employees

$19.50 - $22/hr

Full-time, Part-time

Posted 22 days ago


Key responsibilities

  • Assist technicians in monitoring, operating, maintaining, modifying, troubleshooting, and replacing pneumatic, electric, electronic, and direct digital controls systems related to campus HVAC and chiller controls.

  • Support the department by performing duties as requested, working safely in various conditions, and working additional hours or shifts as needed.

  • Work from drawings, schematics, blueprints, and job layouts, and verify readings and measurements on building HVAC systems.


Virginia Tech rating

7.6

Company rating: 7.6 out of 10

Based on 67 frontline employees who took The Breakroom Quiz


Job description

Building Automation Services Assistant

Apply now Back to search results Job no: 537385
Work type: Hourly Wage/Part-Time
Senior management: VP Facilities
Department: Facilities Operations
Location: Blacksburg, Virginia
Categories: Facilities / Skilled Trades

Job Description

Reporting to the BAS Operations Supervisor, the Building Automations Services Assistant will assist technicians to monitor, operate, maintain, modify, troubleshoot, and replace pneumatic, electric, electronic, and direct digital controls systems associated with campus HVAC building controls and chiller controls.

The incumbent also performs other duties as requested; takes initiative to support a healthy work environment; strives to fulfill the terms in the Standards of Conduct; exemplifies the Virginia Tech Principles of Community; and supports the university's motto, Ut Prosim (That I May Serve).

Required Qualifications

Associates Degree or current enrollment in Associates Degree program for Instrumentation & Control Automations Technology, or directly related field.
Experience or successful coursework experience with programming, startup, modifying, troubleshooting and repair of one or more direct digital control systems.
Experience or successful coursework experience verifying readings and measurements on building HVAC systems
Experience or training/education to work from drawings, schematics, blueprints and job layouts.
Experience working with a variety of hand tools.
Must have strong computer skills with software such as Excel and Word.
Must have a valid driver's license.
Ability to comprehend and analyze complex interrelationships between multiple mechanical and electrical systems
Must have strong interpersonal and communications skills.
Must have the ability to safely and frequently move and handle heavy objects weighing 50 pounds or more; maneuver materials up and down stairs; climb and work from elevated workstations such as ladders and scaffolds; work for long periods of time standing, walking, reaching, bending, pushing/pulling.
Must be able to work in all types of weather conditions, including extreme temperatures.
This position is designated as Emergency Personnel. May be required to work additional hours/shifts to meet the needs of the department.

Preferred Qualifications

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

$19.50-$22.00 per hour

Hours per week

No more than 1500 hours a year

Review Date

September 4, 2026

Additional Information

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Facilities HR at opsHR-g@vt.edu during regular business hours at least 10 business days prior to the event.

Advertised: August 20, 2026
Applications close:

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About Virginia Tech

Sourced by ZipRecruiter

Virginia Tech, guided by its motto "Ut Prosim" (That I May Serve), embraces a hands-on, interdisciplinary approach to educate scholars as leaders and problem-solvers. As a comprehensive land-grant institution, it enriches the quality of life in Virginia and worldwide, fostering an inclusive community focused on knowledge, discovery, and creativity. With over 280 majors, the university serves a diverse student body of more than 36,000 across undergraduate, graduate, and professional programs. Virginia Tech's presence extends throughout Virginia, including campuses in Northern Virginia, Roanoke, Newport News, and Richmond, along with multiple Extension offices and research centers. As a prominent global research institution, it conducts over $500 million in research annually.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Blacksburg, VA, US

Year founded

1872

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