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Computer Services Assistant Jobs in Maryland (NOW HIRING)

Banfield Pet Hospital

Client Services Coordinator

Olney, MD · On-site

$17.70 - $22.62/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices ...

Posted today

Mercy Medical Center

Physician Assistant

Baltimore, MD · On-site

$94.84/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to consults from other hospital services * Assist in coordinating care across ... Must possess skills in the use of various computers and software programs and be computer literate

Mercy Medical Center

Physician Assistant

Baltimore, MD · On-site

$94.84/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to consults from other hospital services * Assist in coordinating care across ... Must possess skills in the use of various computers and software programs and be computer literate

UG2

Assistant Account Manager

Baltimore, MD · On-site

Maintain equipment for optimal production of services * Assist in review, discipline, promote, and ... Computer Skills: Ability to use computer software required by UG2 systems including e-mail ...

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Computer Services Assistant information

What is a computer services assistant?

Computer Services Assistants are support staff who help maintain and troubleshoot computer systems, assist users with technical problems, and ensure that hardware and software function properly. They may set up equipment, install software, and provide guidance on using various computer applications. Often working in educational institutions, offices, or IT departments, these assistants play a key role in keeping technology running smoothly and efficiently.

What does a computer services assistant do?

As a Computer Services Assistant, your daily tasks often include troubleshooting hardware and software issues, setting up new workstations, assisting staff with technical support requests, and maintaining inventory of IT equipment. You will frequently collaborate with other departments to address their technology needs, ensuring smooth operations across the organization. The role requires effective communication skills, as you’ll often need to explain technical issues to users who may not have an IT background, and coordinate with higher-level IT staff for more complex problems.

What skills and qualifications are needed to be a computer services assistant?

To thrive as a Computer Services Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical training. Familiarity with operating systems, help desk ticketing systems, and remote support tools is commonly required. Strong customer service, problem-solving abilities, and effective communication set top candidates apart in this role. These skills are crucial for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What is the difference between Computer Services Assistant vs IT Support Specialist?

AspectComputer Services AssistantIT Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentOffice, school, or retail settings assisting with basic tech supportCorporate or technical environments providing advanced troubleshooting
Job ResponsibilitiesBasic hardware/software support, setup, and maintenanceDiagnosing and resolving complex technical issues, network support
Industry UsageCommon in education, retail, and small business sectorsPrevalent in corporate IT departments and tech firms

While both roles involve technical support and similar certifications, the Computer Services Assistant typically handles basic hardware and software tasks in less complex environments. The IT Support Specialist often deals with more advanced troubleshooting and network issues in corporate settings. The roles are closely related but differ mainly in complexity and scope.

Is a computer services assistant help desk job entry level?

A computer services assistant help desk position is typically considered entry-level, requiring basic technical skills and customer service abilities. Many roles provide on-the-job training and do not require extensive prior experience or certifications, making it accessible for beginners in IT support.

What cities in Maryland are hiring for Computer Services Assistant jobs?

Cities in Maryland with the most Computer Services Assistant job openings:

Computer Services Assistant jobs near you

Client Advocacy Services Assistant Manager (Perm/FT/Benefits)

Harfordcountymd

Bel Air, MD • On-site

$64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Job Description Summary:

NATURE OF WORK:
This position serves as Assistant Manager, working under the general supervision of the Client Advocacy Services Manager in the area of Waiver and Guardianship programs within the Office on Aging. This position is on call 24 hours a day, 7 days per week to respond by phone and, as needed, in person to emergency concerns related to vulnerable adults who are court-appointed into our Guardianship program. Position is responsible for case management services and makes long-term and daily (as needed) well-being decisions for vulnerable adults. Position completes screening/assessment of needs of elderly wards, facilitates placement, and attends medical and/or psychiatric care appointments with clients to facilitate and approve medical care and procedures. Coordinates as needed with other agencies, including the courts, DSS, the hospital, care providers in residential facilities, attends court proceedings and represents (with support of County legal counsel) case management concerns. Completes status updates to the courts, relevant and timely documentation, and administrative functions, including data collection, data analysis, and report writing.

Job Description:

BUDGETED SALARY: $64,480.00/Annually

EXAMPLES OF DUTIES:
(The following examples illustrate the work performed in the positions in the class. Positions may require some or all of these examples depending on the organization of work within the department. The list is not inclusive. A position may require duties not listed, if necessary, to accomplish the work of the department.)


1. Coordinates client supports for agency wards, including placement, ongoing care, and medical treatment.
2. Performs intensive social case work, including screening and/or assessing the ongoing needs of wards and facilitating services/care to meet those needs.
3. Assists clients in preparing applications for services.
4. Maintains timely documentation, data, and case notes on an ongoing basis.

MINIMUM QUALIFICATION REQUIREMENTS:

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of the elderly and their needs;
  • Skilled in counseling and interviewing techniques;
  • Skilled at performing social case work;
  • Ability to supervise, to plan, direct, and evaluate care, to prepare reports;
  • Ability to communicate effectively both orally and in writing;
  • Knowledge of basic computer programs, including Word and Excel;
  • Ability to learn new computer programs as required by the State;
  • Ability to drive a county vehicle to conduct field work;
  • Ability to climb stairs, walk, and lift or move objects of lightweight.
  • Worker is subject to inside and outside environmental conditions.

EDUCATION:

Graduation from an accredited college or university with a Bachelor's degree majoring in one of the following human service programs: Gerontology, Social Work, Counseling, Psychology, Nursing, Vocational Rehabilitation, Sociology, or Social Science, or relative to a Human Services degree.

EXPERIENCE:

Six years of responsible case management experience in a human services or a field closely related to aging programs and services.

LICENSE:

Possession of a valid Class "C" non-commercial driver's license with no more than three (3) points. Please be advised that this position requires a valid driver's license.

SAFETY:
Must comply with all Federal (OSHA), State of Maryland (MOSH), safety regulations and applicable Harford County safety policies, procedures, or manual as required for this position.
COMPENSATION:
Other compensation may include but is not limited to:

  • Overtime
  • Compensatory time
  • Shift Differentials

BENEFITS:
Harford County offers an exceptional benefits package that includes:

  • Health, Dental & Vision insurance
  • Flexible Spending Accounts
  • State Retirement Plan and Deferred Compensation
  • Long Term Disability, and Life Insurance for Employee, Spouse, and Children
  • Generous Leave Package & Paid Holidays
  • Tuition Reimbursement

Equal Opportunity Employer Statement

Harford County Government is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation,genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local law.

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