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Computer Services Assistant Jobs in Maryland (NOW HIRING)

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PT Member & Guest Services Assistant

Baltimore, MD · On-site

$15 - $16/hr

Basic computer proficiency and ability to learn membership management and point-of-sale systems ... Experience in membership services, recreation, fitness, hospitality, retail, sales support, or ...

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Computer Services Assistant information

What is a computer services assistant?

Computer Services Assistants are support staff who help maintain and troubleshoot computer systems, assist users with technical problems, and ensure that hardware and software function properly. They may set up equipment, install software, and provide guidance on using various computer applications. Often working in educational institutions, offices, or IT departments, these assistants play a key role in keeping technology running smoothly and efficiently.

What does a computer services assistant do?

As a Computer Services Assistant, your daily tasks often include troubleshooting hardware and software issues, setting up new workstations, assisting staff with technical support requests, and maintaining inventory of IT equipment. You will frequently collaborate with other departments to address their technology needs, ensuring smooth operations across the organization. The role requires effective communication skills, as you’ll often need to explain technical issues to users who may not have an IT background, and coordinate with higher-level IT staff for more complex problems.

What skills and qualifications are needed to be a computer services assistant?

To thrive as a Computer Services Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical training. Familiarity with operating systems, help desk ticketing systems, and remote support tools is commonly required. Strong customer service, problem-solving abilities, and effective communication set top candidates apart in this role. These skills are crucial for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What is the difference between Computer Services Assistant vs IT Support Specialist?

AspectComputer Services AssistantIT Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentOffice, school, or retail settings assisting with basic tech supportCorporate or technical environments providing advanced troubleshooting
Job ResponsibilitiesBasic hardware/software support, setup, and maintenanceDiagnosing and resolving complex technical issues, network support
Industry UsageCommon in education, retail, and small business sectorsPrevalent in corporate IT departments and tech firms

While both roles involve technical support and similar certifications, the Computer Services Assistant typically handles basic hardware and software tasks in less complex environments. The IT Support Specialist often deals with more advanced troubleshooting and network issues in corporate settings. The roles are closely related but differ mainly in complexity and scope.

Is a computer services assistant help desk job entry level?

A computer services assistant help desk position is typically considered entry-level, requiring basic technical skills and customer service abilities. Many roles provide on-the-job training and do not require extensive prior experience or certifications, making it accessible for beginners in IT support.

What cities in Maryland are hiring for Computer Services Assistant jobs?

Cities in Maryland with the most Computer Services Assistant job openings:

Computer Services Assistant jobs near you

Environmental Services Assistant Manager

Salisbury, MD

Healthcare Services Group, Inc.
See more jobs at Healthcare Services Group, Inc.external

$24 - $26/hr

Full-time

Posted 12 days ago

Healthcare Services Group rating

5.0

Company rating: 5.0 out of 10

Based on 487 frontline employees who took The Breakroom Quiz

Job description

Overview

Role: Environmental Services Assistant Manager

Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!


Responsibilities

The EVS Assistant Manager is responsible for managing and supervising environmental services staff, ensuring cleanliness and sanitation standards are met in accordance with federal, state, and local regulations.

  • Assist the EVS Manager in overseeing daily operations of the environmental services team to ensure high standards of cleanliness.
  • Maintain accurate records of cleaning schedules, staff assignments, and inventory of supplies and equipment.
  • Conduct training sessions for staff on cleaning techniques, safety procedures, and infection control measures.
  • Effectively communicate with staff, residents, and facility management regarding operational needs and feedback.
  • Ensure compliance with safety and sanitation policies, including using personal protective equipment (PPE).
  • Perform quality inspections of cleaning tasks and provide constructive feedback to team members.
  • Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, clients, residents, and guests.
  • Perform all other duties as assigned.

Qualifications

  • High school diploma or equivalent is required.
  • Previous experience in environmental services, housekeeping, or facilities management is desired.
  • Strong leadership and communication skills with the ability to manage and motivate a team.
  • Knowledge of cleaning methods, materials, and safety regulations.
  • Basic computer skills for record-keeping and report generation.
  • Must comply with COVID-19 vaccination policies.
  • Ability to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, bend, and walk for extended periods.
  • Residency within the service area is required.

Ready to Join Us?

If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

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