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Computer Service Technician Jobs in Worcester, MA

NETC Fleet Services

Road Service Technician

Sturbridge, MA · On-site

$35 - $40/hr

The Road Service Technician is responsible for repairs to trucks, trailers, motor coaches, and some ... Basic knowledge of computer systems and other relevant electronics. * Good interpersonal skills and ...

APR and R LLC

Road Service Technician

Sturbridge, MA · On-site

$140K/yr

The Road Service Technician is responsible for repairs to trucks, trailers, motor coaches, and some ... Basic knowledge of computer systems and other relevant electronics. * Good interpersonal skills and ...

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Computer Service Technician information

See Worcester, MA salary details

$12

$19

$30

How much do computer service technician jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for computer service technician in Worcester, MA is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.83 per hour, depending on experience, location, and employer.

How much is the salary of a computer service technician?

The average salary of a computer service technician typically ranges from $35,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with specialized skills can earn higher wages. Many technicians also earn additional income through overtime or on-call work.

What does a computer service technician do?

A Computer Service Technician is responsible for diagnosing, repairing, and maintaining computer hardware and software systems. They troubleshoot issues with desktops, laptops, and sometimes servers, replacing or upgrading components as needed. Technicians may also install new software, set up networks, and ensure that systems are running efficiently and securely. Their work is essential for keeping computer systems operational in both personal and professional settings.

Are computer service technicians in demand?

Computer service technicians are in steady demand due to ongoing needs for hardware repairs, troubleshooting, and maintenance in various industries. Employment opportunities often require technical skills, certifications, and familiarity with diagnostic tools, and the job outlook is expected to grow as technology continues to evolve and expand across sectors.

What are some common challenges computer service technicians face when diagnosing hardware issues, and how can they effectively address them?

Computer Service Technicians often encounter challenges such as intermittent hardware failures, compatibility problems, and insufficient documentation from users. To effectively address these, technicians rely on systematic troubleshooting methods, diagnostic tools, and clear communication with clients to gather accurate information about symptoms. Staying up-to-date with the latest hardware trends and manufacturer resources also helps in resolving complex issues efficiently. Developing strong problem-solving skills and maintaining detailed records of past repairs can further enhance their ability to tackle recurring or unusual problems.

What are the key skills and qualifications needed to thrive as a computer service technician, and why are they important?

To thrive as a Computer Service Technician, you need a solid understanding of computer hardware, software troubleshooting, and network fundamentals, often supported by a relevant associate degree or technical certification like CompTIA A+. Familiarity with diagnostic tools, operating systems, ticketing systems, and remote troubleshooting platforms is typically required. Strong problem-solving skills, attention to detail, and effective communication set top technicians apart when working with both technology and end-users. These skills ensure timely and accurate issue resolution, minimize system downtime, and provide excellent customer service in technology-driven environments.

What is the difference between Computer Service Technician vs Network Support Specialist?

AspectComputer Service TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA certificationsCCNA, CompTIA Network+
Work EnvironmentOn-site repairs, hardware troubleshootingNetwork setup, troubleshooting, remote support
Industry UsageIT service providers, repair shopsCorporate IT departments, ISPs

While both roles involve technical support, a Computer Service Technician primarily focuses on hardware repairs and on-site troubleshooting, whereas a Network Support Specialist specializes in network infrastructure and connectivity issues. Both roles require certifications like CompTIA A+ but differ in their core responsibilities and work environments.

Computer Service Technician jobs near you
Infographic showing various Computer Service Technician job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,339 per year, or $19.9 per hour.

Road Service Technician

NETC Fleet Services

Sturbridge, MA • On-site

$35 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

The Road Service Technician is responsible for repairs to trucks, trailers, motor coaches, and some heavy equipment. Repairs consist of roadside emergency repairs, and minor to major repairs to diesel engine vehicles. Road Service Technicians are required to work diligently with all Dispatch team members. On-Call availability is required. Additional duties will be required as necessary. Managers oversee Road Service Technicians, which includes but is not limited to Scheduling, Interpersonal issues, and training.

Standard (40) hour week, weekend availability is a must. The position has an hourly rate $35-$40/HR. plus a competitive commission, with earning potential up to $140,000 per year.

Duties and Responsibilities:

  • Perform emergency roadside assistance, repairs, services, and diagnostics to diesel vehicles and equipment.
  • Perform brake work, electrical work, tire removal and installation.
  • Perform engine and power train repairs.
  • Perform advanced tasks related to troubleshooting.
  • Perform tasks related to AC and emission systems.
  • Obtain necessary parts (when not in inventory) as needed.
  • Test drive trucks, trailers and equipment as needed.
  • Ensure all safety protocols are followed when performing tasks.
  • Maintain proper communication with Dispatchers, Parts Counter Specialists and Management.
  • Process customer payments via credit card terminal.
  • Swiftly, calmly, and professionally rectify customer issues that may arise.
  • Submit all documentation, receipts, invoices to bookkeeper/dispatcher in prompt/timely manner.
  • Ensure the assigned company truck is kept clean and presentable.
  • Regularly wash truck during down time.
  • Report any problems with truck to management immediately.
  • Perform accident procedures as needed.
  • Maintain a clean and safe workspace.
  • Perform additional tasks as needed.

Skills and Qualifications:

  • A valid driver’s license.
  • Current DOT Medical Card
  • Comfortable using mechanical and electrical power tools.
  • Excellent problem-solving skills and attention to detail.
  • Basic knowledge of computer systems and other relevant electronics.
  • Good interpersonal skills and effective communication skills.

Education & Experience:

  • High school diploma or GED and certification and training in diesel engine repair.
  • Advanced knowledge of vehicles, their electrical systems, and the mechanisms of gas and diesel engines.
  • Proficiency in the use of diesel engine diagnostic software.

Benefits Include:

  • Medical, Dental, and Vision plans.
  • Life and Disability plans.
  • AFLAC
  • 401K
  • Paid time off an holidays.
We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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