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Computer Service Technician Jobs in Worcester, MA

Imperial Ford

Service Technician

Mendon, MA · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Imperial Ford

Service Technician

Mendon, MA

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Imperial Ford

Service Technician

Mendon, MA · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

OWL Services

Service Technician

Worcester, MA · On-site

$22 - $32/hr

The Role We are looking for experienced Field Service Technicians who have experience working with ... Experience in computer networking a plus * Clean driving record and the ability to work safely

JF Petroleum Group

Service Technician

Webster, MA · On-site

$20 - $34/hr

The Service Technician has a wide variety of skills and will be able to work through difficult ... Familiarity with computer operations and an aptitude for learning computer skills. * Gilbarco ...

JF Group

Service Technician

Webster, MA

$20 - $34/hr

The Service Technician has a wide variety of skills and will be able to work through difficult ... Familiarity with computer operations and an aptitude for learning computer skills. * Gilbarco ...

JF Petroleum Group

Service Technician

Natick, MA · On-site

$20 - $34/hr

The Service Technician has a wide variety of skills and will be able to work through difficult ... Familiarity with computer operations and an aptitude for learning computer skills. * Gilbarco ...

JF Group

Service Technician

Natick, MA · On-site

$20 - $34/hr

The Service Technician has a wide variety of skills and will be able to work through difficult ... Familiarity with computer operations and an aptitude for learning computer skills. * Gilbarco ...

JF Group

Service Technician

Webster, MA · On-site

$20 - $34/hr

The Service Technician has a wide variety of skills and will be able to work through difficult ... Familiarity with computer operations and an aptitude for learning computer skills. * Gilbarco ...

JF Group

Service Technician

Natick, MA · On-site

$20 - $34/hr

The Service Technician has a wide variety of skills and will be able to work through difficult ... Familiarity with computer operations and an aptitude for learning computer skills. * Gilbarco ...

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All JobsComputer Service Technician JobsComputer Service Technician Jobs in Worcester, MA

Computer Service Technician information

See Worcester, MA salary details

$12

$19

$30

How much do computer service technician jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for computer service technician in Worcester, MA is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.83 per hour, depending on experience, location, and employer.

How much is the salary of a computer service technician?

The average salary of a computer service technician typically ranges from $35,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with specialized skills can earn higher wages. Many technicians also earn additional income through overtime or on-call work.

What does a computer service technician do?

A Computer Service Technician is responsible for diagnosing, repairing, and maintaining computer hardware and software systems. They troubleshoot issues with desktops, laptops, and sometimes servers, replacing or upgrading components as needed. Technicians may also install new software, set up networks, and ensure that systems are running efficiently and securely. Their work is essential for keeping computer systems operational in both personal and professional settings.

Are computer service technicians in demand?

Computer service technicians are in steady demand due to ongoing needs for hardware repairs, troubleshooting, and maintenance in various industries. Employment opportunities often require technical skills, certifications, and familiarity with diagnostic tools, and the job outlook is expected to grow as technology continues to evolve and expand across sectors.

What are some common challenges computer service technicians face when diagnosing hardware issues, and how can they effectively address them?

Computer Service Technicians often encounter challenges such as intermittent hardware failures, compatibility problems, and insufficient documentation from users. To effectively address these, technicians rely on systematic troubleshooting methods, diagnostic tools, and clear communication with clients to gather accurate information about symptoms. Staying up-to-date with the latest hardware trends and manufacturer resources also helps in resolving complex issues efficiently. Developing strong problem-solving skills and maintaining detailed records of past repairs can further enhance their ability to tackle recurring or unusual problems.

What are the key skills and qualifications needed to thrive as a computer service technician, and why are they important?

To thrive as a Computer Service Technician, you need a solid understanding of computer hardware, software troubleshooting, and network fundamentals, often supported by a relevant associate degree or technical certification like CompTIA A+. Familiarity with diagnostic tools, operating systems, ticketing systems, and remote troubleshooting platforms is typically required. Strong problem-solving skills, attention to detail, and effective communication set top technicians apart when working with both technology and end-users. These skills ensure timely and accurate issue resolution, minimize system downtime, and provide excellent customer service in technology-driven environments.

What is the difference between Computer Service Technician vs Network Support Specialist?

AspectComputer Service TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA certificationsCCNA, CompTIA Network+
Work EnvironmentOn-site repairs, hardware troubleshootingNetwork setup, troubleshooting, remote support
Industry UsageIT service providers, repair shopsCorporate IT departments, ISPs

While both roles involve technical support, a Computer Service Technician primarily focuses on hardware repairs and on-site troubleshooting, whereas a Network Support Specialist specializes in network infrastructure and connectivity issues. Both roles require certifications like CompTIA A+ but differ in their core responsibilities and work environments.

Computer Service Technician jobs near you
Infographic showing various Computer Service Technician job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,339 per year, or $19.9 per hour.

Service Technician

Imperial Ford

Mendon, MA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 3 days ago

Job description

We are looking for a Ford Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and Ford certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. 

By working at Imperial Ford, you can be a part of a brand that honors the past, and is invested in the future. Join the Imperial Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

  • Medical and Dental

  • 401K Plan

  • Paid time off and vacation

  • Growth opportunities

  • Employee vehicle purchase plans

  • Family owned and operated

  • Long term job security

  • Flexible Work Schedule

  • Competitive pay based on experience

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership

  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

  • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

  • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

  • Execute repairs under warranty to manufacturer specifications

Qualifications

  • 2+ years of Service Technician experience preferred

  • High school diploma or equivalent

  • Ford Certification

  • Previous experience at a Ford dealership is preferred

  • B level qualifications, including Diagnostic, Electrical and Engine Repair

  • Dexterity, requiring a steady hand, excellent hand-eye coordination

  • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

  • Excellent customer service skills and basic computer competencies

  • Positive, friendly attitude, along with an eagerness to improve

  • Enjoy working in a dynamic environment

  • Teammate with ability to collaborate with others effectively

  • Ability to learn new technology, repair and service procedures and specifications

  • Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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