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Computer Service Technician Jobs in Chicago, IL (NOW HIRING)

Micro Center

RETAIL COMPUTER TECHNICIAN

Chicago, IL · On-site

$18.75 - $25/hr

They are seeking self-motivated Retail Computer Technicians to provide customer service and technical support, including diagnosing and repairing various computer devices while maintaining ...

Micro Center

RETAIL COMPUTER TECHNICIAN

Chicago, IL

$18 - $35/hr

We are passionate about customer service and developing long-term customer relationships. We are ... We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at ...

Micro Center

RETAIL COMPUTER TECHNICIAN

Chicago, IL · On-site

$18 - $35/hr

We are passionate about customer service and developing long-term customer relationships. We are ... We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at ...

Ingersoll Rand

Service Technician

Elmhurst, IL · On-site

$25 - $35/hr

Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases. * Maintain ... Service Technicians will travel daily in a 3-hour radius within our service area. * A company ...

Rod Baker Ford

Service Technician

Plainfield, IL

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Rod Baker Ford

Service Technician

Plainfield, IL · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Rod Baker Ford

Service Technician

Plainfield, IL · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Rod Baker Ford

Service Technician

Plainfield, IL · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Wickstrom Ford

Service Technician

Barrington, IL

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Wickstrom Ford

Service Technician

Barrington, IL · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Ford of Homewood, Inc

Service Technician

Homewood, IL · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Wickstrom Ford

Service Technician

Barrington, IL · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Wickstrom Ford

Service Technician

Barrington, IL · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Ford of Homewood, Inc

Service Technician

Homewood, IL · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

Wickstrom Ford

Service Technician

Barrington, IL · On-site

We are looking for a Ford Certified Service Technician to join our growing team! The right ... Excellent customer service skills and basic computer competencies * Positive, friendly attitude ...

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All JobsComputer Service Technician JobsComputer Service Technician Jobs in Chicago, IL

Computer Service Technician information

See Chicago, IL salary details

$13

$20

$31

How much do computer service technician jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for computer service technician in Chicago, IL is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.55 per hour, depending on experience, location, and employer.

What does a computer service technician do?

A Computer Service Technician is responsible for diagnosing, repairing, and maintaining computer hardware and software systems. They troubleshoot issues with desktops, laptops, and sometimes servers, replacing or upgrading components as needed. Technicians may also install new software, set up networks, and ensure that systems are running efficiently and securely. Their work is essential for keeping computer systems operational in both personal and professional settings.

What are the key skills and qualifications needed to thrive as a computer service technician, and why are they important?

To thrive as a Computer Service Technician, you need a solid understanding of computer hardware, software troubleshooting, and network fundamentals, often supported by a relevant associate degree or technical certification like CompTIA A+. Familiarity with diagnostic tools, operating systems, ticketing systems, and remote troubleshooting platforms is typically required. Strong problem-solving skills, attention to detail, and effective communication set top technicians apart when working with both technology and end-users. These skills ensure timely and accurate issue resolution, minimize system downtime, and provide excellent customer service in technology-driven environments.

What are some common challenges computer service technicians face when diagnosing hardware issues, and how can they effectively address them?

Computer Service Technicians often encounter challenges such as intermittent hardware failures, compatibility problems, and insufficient documentation from users. To effectively address these, technicians rely on systematic troubleshooting methods, diagnostic tools, and clear communication with clients to gather accurate information about symptoms. Staying up-to-date with the latest hardware trends and manufacturer resources also helps in resolving complex issues efficiently. Developing strong problem-solving skills and maintaining detailed records of past repairs can further enhance their ability to tackle recurring or unusual problems.

What is the difference between Computer Service Technician vs Network Support Specialist?

AspectComputer Service TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA certificationsCCNA, CompTIA Network+
Work EnvironmentOn-site repairs, hardware troubleshootingNetwork setup, troubleshooting, remote support
Industry UsageIT service providers, repair shopsCorporate IT departments, ISPs

While both roles involve technical support, a Computer Service Technician primarily focuses on hardware repairs and on-site troubleshooting, whereas a Network Support Specialist specializes in network infrastructure and connectivity issues. Both roles require certifications like CompTIA A+ but differ in their core responsibilities and work environments.

Are computer service technicians in demand?

Computer service technicians are in steady demand due to ongoing needs for hardware repairs, troubleshooting, and network support in various industries. Employment opportunities often require technical skills, certifications, and familiarity with diagnostic tools, and the job outlook is expected to grow as technology continues to evolve and expand in workplaces.
Computer Service Technician jobs near you
Infographic showing various Computer Service Technician job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $42,711 per year, or $20.5 per hour.

RETAIL COMPUTER TECHNICIAN

Micro Center

Chicago, IL • On-site

$18.75 - $25/hr

Full-time

Re-posted 15 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

Job Summary:
Micro Center is the nation’s leading computer and electronic device big box retailer, known for its extensive selection of premier computer products and knowledgeable staff. They are seeking self-motivated Retail Computer Technicians to provide customer service and technical support, including diagnosing and repairing various computer devices while maintaining communication with customers regarding their repair status.
Responsibilities:
• Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
• Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
• Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
• Assemble custom computers sold by our expert build-your-own (BYO) sales team
• Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
• Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
• Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
Qualifications:
Required:
• High School diploma or equivalent
• one-year related computer service repair or technical customer service experience strongly preferred
• CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire
• Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
Preferred:
• Apple certifications highly desirable
Company:
Micro Center is a retailer for computers and consumer electronics in the United States. Founded in 1979, the company is headquartered in Hilliard, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

What Micro Center employees say

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