Product Support Analyst
Boise, ID · Hybrid
Securities or financial markets experience preferred. SQL query writing skills preferred. Knowledge ... Strong computer skills, including proficiency in Microsoft Office. Excellent attention to detail ...
Boise, ID · Hybrid
Securities or financial markets experience preferred. SQL query writing skills preferred. Knowledge ... Strong computer skills, including proficiency in Microsoft Office. Excellent attention to detail ...
Boise, ID · Hybrid
Securities or financial markets experience preferred. SQL query writing skills preferred. Knowledge ... Strong computer skills, including proficiency in Microsoft Office. Excellent attention to detail ...
Boise, ID · On-site
... Securities or financial markets experience preferred. • SQL query writing skills preferred. • ... Strong computer skills, including proficiency in Microsoft Office. • Excellent attention to ...
Boise, ID · On-site
... Securities or financial markets experience preferred. • SQL query writing skills preferred. • ... Strong computer skills, including proficiency in Microsoft Office. • Excellent attention to ...
Meridian, ID · On-site
$61.75 - $82/hr
Strong analytical skills with a keen eye for detail and accuracy. * Experience designing security ... Bachelor's degree or equivalent experience in Information Technology, Computer Science, Engineering ...
Meridian, ID · On-site
$61.75 - $82/hr
Strong analytical skills with a keen eye for detail and accuracy. * Experience designing security ... Bachelor's degree or equivalent experience in Information Technology, Computer Science, Engineering ...
$61.75 - $82/hr
Strong analytical skills with a keen eye for detail and accuracy. * Experience designing security ... Bachelor's degree or equivalent experience in Information Technology, Computer Science, Engineering ...
$61.75 - $82/hr
Strong analytical skills with a keen eye for detail and accuracy. * Experience designing security ... Bachelor's degree or equivalent experience in Information Technology, Computer Science, Engineering ...
Nampa, ID · Remote
$40 - $75/hr
You work on your own schedule, on your own computer, from the comfort of your own home * Projects ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Quick apply
Nampa, ID · Remote
$40 - $75/hr
You work on your own schedule, on your own computer, from the comfort of your own home * Projects ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Boise, ID · Remote
$40 - $75/hr
You work on your own schedule, on your own computer, from the comfort of your own home * Projects ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Quick apply
Boise, ID · Remote
$40 - $75/hr
You work on your own schedule, on your own computer, from the comfort of your own home * Projects ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Meridian, ID · Remote
$40 - $75/hr
You work on your own schedule, on your own computer, from the comfort of your own home * Projects ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Quick apply
Meridian, ID · Remote
$40 - $75/hr
You work on your own schedule, on your own computer, from the comfort of your own home * Projects ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Nampa, ID · On-site +1
$103K - $165K/yr
Qualifications / Requirements: * BS or equivalent in Computer Science, Computer Engineering, or ... Experience analyzing security risks from sources such as penetration testing, threat modeling ...
Nampa, ID · On-site +1
$103K - $165K/yr
Qualifications / Requirements: * BS or equivalent in Computer Science, Computer Engineering, or ... Experience analyzing security risks from sources such as penetration testing, threat modeling ...
Meridian, ID · On-site +1
$103K - $165K/yr
Qualifications / Requirements: * BS or equivalent in Computer Science, Computer Engineering, or ... Experience analyzing security risks from sources such as penetration testing, threat modeling ...
Meridian, ID · On-site +1
$103K - $165K/yr
Qualifications / Requirements: * BS or equivalent in Computer Science, Computer Engineering, or ... Experience analyzing security risks from sources such as penetration testing, threat modeling ...
Boise, ID · On-site +1
$103K - $165K/yr
Qualifications / Requirements: * BS or equivalent in Computer Science, Computer Engineering, or ... Experience analyzing security risks from sources such as penetration testing, threat modeling ...
Boise, ID · On-site +1
$103K - $165K/yr
Qualifications / Requirements: * BS or equivalent in Computer Science, Computer Engineering, or ... Experience analyzing security risks from sources such as penetration testing, threat modeling ...
Boise, ID · On-site
Perform log and event analysis of systems and security technologies to identify anomalies and ... Associates degree in IT, Computer Science, or related field AND five (5) years of IT Security or ...
Boise, ID · On-site
Perform log and event analysis of systems and security technologies to identify anomalies and ... Associates degree in IT, Computer Science, or related field AND five (5) years of IT Security or ...
Perform log and event analysis of systems and security technologies to identify anomalies and ... Associates degree in IT, Computer Science, or related field AND five (5) years of IT Security or ...
Perform log and event analysis of systems and security technologies to identify anomalies and ... Associates degree in IT, Computer Science, or related field AND five (5) years of IT Security or ...
Execute fault injection and side-channel analysis campaigns to validate security mitigations ... Understanding of computer architecture or embedded systems * Fundamental understanding of ...
Execute fault injection and side-channel analysis campaigns to validate security mitigations ... Understanding of computer architecture or embedded systems * Fundamental understanding of ...
Boise, ID · On-site
Execute fault injection and side-channel analysis campaigns to validate security mitigations ... Understanding of computer architecture or embedded systems * Fundamental understanding of ...
Boise, ID · On-site
Execute fault injection and side-channel analysis campaigns to validate security mitigations ... Understanding of computer architecture or embedded systems * Fundamental understanding of ...
Eagle, ID · On-site
Required : • Bachelor's degree in computer science, Information Systems, Data Science, or a ... security best practices. • Strong analytical, visualization, problem-solving, and critical ...
Eagle, ID · On-site
Required : • Bachelor's degree in computer science, Information Systems, Data Science, or a ... security best practices. • Strong analytical, visualization, problem-solving, and critical ...
Boise, ID · On-site
$60K - $70K/yr
... security and data access-related procedures; * Represents the county on committees; * Performs related functions as required. Job Requirements GIS Analyst I * Bachelor's degree in Computer Science ...
Boise, ID · On-site
$60K - $70K/yr
... security and data access-related procedures; * Represents the county on committees; * Performs related functions as required. Job Requirements GIS Analyst I * Bachelor's degree in Computer Science ...
Boise, ID · On-site
$60K - $70K/yr
... security and data access-related procedures; * Represents the county on committees; * Performs related functions as required. Job Requirements GIS Analyst I * Bachelor's degree in Computer Science ...
Boise, ID · On-site
$60K - $70K/yr
... security and data access-related procedures; * Represents the county on committees; * Performs related functions as required. Job Requirements GIS Analyst I * Bachelor's degree in Computer Science ...
Boise, ID · On-site
$60K - $70K/yr
Assists with security and data access-related procedures; Represents the county on committees; Performs related functions as required. Job Requirements GIS Analyst I Bachelor's degree in Computer ...
Boise, ID · On-site
$60K - $70K/yr
Assists with security and data access-related procedures; Represents the county on committees; Performs related functions as required. Job Requirements GIS Analyst I Bachelor's degree in Computer ...
Boise, ID · On-site
... security personnel to ensure proper application design and implementation. Typical Duties and ... Office machines (e.g., cell phone, computer, copy machine, telephone, fax, etc.) and other devices.
Boise, ID · On-site
... security personnel to ensure proper application design and implementation. Typical Duties and ... Office machines (e.g., cell phone, computer, copy machine, telephone, fax, etc.) and other devices.
Eagle, ID · On-site
Bachelor's degree in computer science, Information Systems, Data Science, or a related field or ... Familiarity with data governance, data quality, and data security best practices. * Strong ...
Eagle, ID · On-site
Bachelor's degree in computer science, Information Systems, Data Science, or a related field or ... Familiarity with data governance, data quality, and data security best practices. * Strong ...
$37.2K - $45.9K
1% of jobs
$45.9K - $54.7K
3% of jobs
$54.7K - $63.4K
4% of jobs
$63.4K - $72.1K
5% of jobs
$72.1K - $80.8K
6% of jobs
$87.6K is the 25th percentile. Wages below this are outliers.
$80.8K - $89.5K
6% of jobs
$89.5K - $98.2K
5% of jobs
The median wage is $103.2K / yr.
$98.2K - $106.9K
32% of jobs
$106.9K - $115.6K
3% of jobs
$118K is the 75th percentile. Wages above this are outliers.
$115.6K - $124.3K
32% of jobs
$124.3K - $133K
2% of jobs
$37.2K
$101.2K
$133K
| Aspect | Computer Security Analyst | Network Security Specialist |
|---|---|---|
| Certifications | CompTIA Security+, CISSP, CEH | CompTIA Security+, CISSP, Cisco CCNP Security |
| Work Environment | Corporate, government, or private sectors focusing on overall security | Network infrastructure, focusing on securing network hardware and configurations |
| Primary Focus | Identifying vulnerabilities, monitoring security systems, incident response | Designing, implementing, and maintaining network security measures |
| Common Usage | Used in job searches and industry discussions about cybersecurity roles | Often compared with security analysts in network-specific contexts |
While both roles focus on cybersecurity, Computer Security Analysts have a broader scope including system-wide security measures, whereas Network Security Specialists concentrate specifically on network infrastructure. Both roles often require similar certifications and work in overlapping environments, but their primary responsibilities differ in focus and expertise.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 7 days ago
Job Summary:
The Product Support Analyst (PSA) plays a key role in ensuring the reliability and usability of internal products by investigating issues, supporting operational teams, and collaborating with engineering and product teams. This role is responsible for triaging incoming support requests and bug reports, identifying root causes of system issues, and coordinating with developers to implement and verify solutions.
Product Support Analysts operate in a fast-paced, development-focused environment supporting a growing client base with complex reporting and operational requirements. The role requires strong analytical skills, comfort working with databases and queries, and the ability to communicate effectively with both technical and non-technical stakeholders.
The PSA also acts as a liaison between operations, product, and development teams, helping translate support issues and client needs into actionable product improvements. Success in this role requires a self-driven problem solver who can prioritize competing requests, remain calm under pressure, and quickly learn new technologies and systems.
Responsibilities
Triage and manage an incoming queue of product support requests and bug reports.
Investigate and determine root causes of system issues and coordinate with engineering teams on resolutions.
Support operations teams by serving as a subject matter expert on LP-related workflows and system functionality.
Perform administrative and bulk data operations using internal tools and database queries.
Write and run database queries to support troubleshooting, data validation, and operational requests.
Collaborate with product owners and developers to communicate bugs, clarify requirements, and validate fixes.
Act as a liaison between operations, product, and engineering teams to ensure clear communication and prioritization of issues.
Identify patterns in support requests and investigate systemic issues to improve product stability and efficiency.
Assist with testing and verification of bug fixes and product updates.
Provide clear updates and documentation for stakeholders regarding issue status and resolutions.
Contribute feedback and insights to inform product improvements and new functionality.
Required Skills:
Strong skills with Excel such as VLOOKUP, SUMIF, Pivot Tables, and Ribbon Utilization.
Knowledge of Statutory Accounting for regulatory reporting and working with regulatory guidance.
Knowledge of financial/investment accounting preferred.
Knowledge of fixed income investments preferred.
Securities or financial markets experience preferred.
SQL query writing skills preferred.
Knowledge of STAT and NAIC guidance preferred.
Strong computer skills, including proficiency in Microsoft Office.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.
Education and Experience:
Bachelor's/Master's degree in finance, accounting, economics, data science, data analytics or a related field.
4+ years of relevant experience.
What we offer:
Business casual atmosphere in a flexible working environment
Team-focused culture that promotes innovation and ownership
Access cutting-edge investment reporting technology and expertise
Defined and undefined career pathways, allowing you to grow your way
Competitive medical, dental, vision, and life insurance benefits
Maternity and paternity leave
Personal Time Off and Volunteer Time Off to give back to the community
401(k) retirement plan with company match
Work from anywhere 3 weeks out of the year
Work from home Fridays
Why Join Us? This is an incredible opportunity to lead a passionate engineering team that is shaping the future of investment management technology. If you're ready to take your career to the next level and make a significant impact, apply now!
Sourced by ZipRecruiter
Software development
1,001 - 5,000 Employees
Boise, ID, US
2004