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Computer Repair Assistant Jobs in Amherst, MA (NOW HIRING)

Centuri Group, Inc.

Warehouse Assistant

Springfield, MA · On-site

$20 - $22/hr

... repairs * Receive, store, and distribute materials, tools, equipment, and products within the ... Utilize computer record keeping system to track and monitor inventory, small tools, and equipment

RugPadUSA

Latex Line Assistant Manager

Suffield, CT · On-site

$26 - $32/hr

Monitor equipment performance and report maintenance or repair needs. * Ensure production equipment ... Basic computer and production-recordkeeping skills. * Ability to work effectively in a fast-paced ...

JF Group

Heavy Maintenance Technician

Springfield, MA · On-site

$19 - $28/hr

... * Assist in the installation, maintenance, and repair of fueling / handling locations including ... Familiar with computer operations with an aptitude for learning computer skills. * Work will ...

JF Group

Heavy Maintenance Technician

Springfield, MA

$19 - $28/hr

... * Assist in the installation, maintenance, and repair of fueling / handling locations including ... Familiar with computer operations with an aptitude for learning computer skills. * Work will ...

Sarat Ford Lincoln

Service Advisor

Agawam, MA · On-site

$70K - $100K/yr

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ... Computer skills and willingness to learn new programs * Ability to learn new technology and repair ...

Sarat Ford Lincoln

Service Advisor

Agawam, MA

$70K - $100K/yr

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ... Computer skills and willingness to learn new programs * Ability to learn new technology and repair ...

Jbhunt

Tractor Mechanic

Westfield, MA · On-site

$27.85 - $41.78/hr

... service, and repair of J.B. Hunt tractors and other equipment. Technicians must be able to ... onboard computer, transmission, air brake systems, and FHWA Inspections * May assist with the ...

Jbhunt

Tractor Technician

Westfield, MA · On-site

$27.85 - $41.78/hr

... service, and repair of J.B. Hunt tractors and other equipment. Technicians must be able to ... onboard computer, transmission, air brake systems, and FHWA Inspections * May assist with the ...

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Showing results 21-40

All JobsComputer Repair JobsComputer Repair Assistant JobsComputer Repair Assistant Jobs in Amherst, MA

Computer Repair Assistant information

See Amherst, MA salary details

$33K

$47.6K

$62.5K

How much do computer repair assistant jobs pay per year?

As of Sep 5, 2026, the average yearly pay for computer repair assistant in Amherst, MA is $47,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $54,700.00 per year, depending on experience, location, and employer.

What does a computer repair assistant do?

A Computer Repair Assistant supports technicians in diagnosing and fixing computer hardware and software issues. They help with tasks such as assembling and disassembling computers, replacing faulty components, installing operating systems, and troubleshooting basic problems. They may also assist with maintaining inventory, updating software, and providing customer support. Their role is crucial in ensuring computers function efficiently and clients receive timely service.

What are the key skills and qualifications needed to thrive as a computer repair assistant, and why are they important?

To thrive as a Computer Repair Assistant, you need a solid understanding of hardware troubleshooting, operating system installation, and basic networking, often supported by a relevant certificate or associate degree. Familiarity with diagnostic software, anti-virus tools, and commonly used repair equipment is crucial in this role. Strong problem-solving skills, attention to detail, and effective communication help deliver quality service and build customer trust. These skills ensure efficient diagnosis and repair, minimize downtime, and contribute to overall client satisfaction.

What are some common challenges a computer repair assistant may face during troubleshooting, and how can they overcome them?

Computer Repair Assistants often encounter challenges such as diagnosing intermittent hardware issues, dealing with outdated or proprietary systems, and ensuring timely repairs under pressure. To overcome these, assistants should develop strong problem-solving skills, stay up-to-date with current hardware and software trends, and communicate clearly with both team members and clients. Collaborating closely with senior technicians and utilizing diagnostic tools can also help streamline the troubleshooting process and build confidence in handling complex repairs.

What is the difference between Computer Repair Assistant vs Computer Support Specialist?

AspectComputer Repair AssistantComputer Support Specialist
CertificationsBasic hardware and troubleshooting certificationsCompTIA A+, Network+ or similar
Work EnvironmentRepair shops, on-site client visits, retailHelp desks, call centers, corporate IT departments
Job FocusHardware repairs, component replacements, basic diagnosticsSoftware troubleshooting, network issues, user support

Computer Repair Assistants primarily focus on hardware repairs and basic diagnostics in retail or repair shop settings. In contrast, Computer Support Specialists handle software issues, network problems, and user support, often within corporate environments. Both roles require foundational certifications, but their daily tasks and work environments differ significantly.

How to start a career as a computer repair assistant?

To start a career as a computer repair assistant, gaining basic knowledge of computer hardware and software through online courses or technical school is essential. Developing troubleshooting skills and familiarity with tools like diagnostic software and hardware components can improve job prospects; obtaining certifications such as CompTIA A+ can also enhance credibility. Entry-level positions often require good communication skills and a willingness to learn on the job.

Is computer repair still in demand?

Computer Repair Assistants are still in demand as many individuals and businesses require maintenance, troubleshooting, and hardware or software repairs for computers. The role often involves familiarity with diagnostic tools and operating systems, and demand remains steady due to ongoing reliance on computers across industries.

What degree do I need for a computer repair assistant?

A computer repair assistant typically does not require a specific degree, but a high school diploma or equivalent is usually sufficient. Many employers value technical certifications such as CompTIA A+ or similar, along with hands-on experience with hardware and software troubleshooting.

What are the most commonly searched types of Computer Repair jobs in Amherst, MA?

The most popular types of Computer Repair jobs in Amherst, MA are:

What job categories do people searching Computer Repair Assistant jobs in Amherst, MA look for?

The top searched job categories for Computer Repair Assistant jobs in Amherst, MA are:

What cities near Amherst, MA are hiring for Computer Repair Assistant jobs?

Cities near Amherst, MA with the most Computer Repair Assistant job openings:

Computer Repair Assistant jobs near you
Infographic showing various Computer Repair Assistant job openings in Amherst, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $47,567 per year, or $22.9 per hour.

EDP Programmer II (Senior Classroom Support Technician)

University of Massachusetts Amherst

Amherst, MA • On-site

Full-time

Re-posted 8 days ago

University Of Massachusetts Amherst rating

8.4

Company rating: 8.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

102nd of 630 rated colleges and universities

Job description

EDP Programmer II (Senior Classroom Support Technician)
Job no: 509407
Work type: Staff
Location: Amherst
Categories: Computer & Information Technology, On Site, Full Time, USA/MTA
Title: EDP Programmer II (Senior Classroom Support Technician)
Executive Area: Information Technologies
College/School/MBU: Information Technology
Department: IT Operations
Work Location: Amherst
Schedule: Full Time
Work Arrangement: Onsite
Job Summary
The Senior Classroom Support Technician provides advanced technical support for Client Support Services customers, focusing on the technology infrastructure in UMass Amherst Computer Classrooms. These classrooms, located across campus, are equipped with Windows and macOS computers, printers, and specialized instructional software to support teaching, learning, and collaboration.
This role ensures reliable operation of classroom systems, resolves technical issues, and assists faculty, staff, and students in using classroom technology effectively. Responsibilities include maintaining classroom hardware and software, managing imaging and deployment processes, supporting printing services, and collaborating on projects to enhance instructional environments.
The Senior Classroom Support Technician will collaborate closely with Client Support Services teams to address complex requests, research emerging technologies for classroom use, and contribute to strategic initiatives aimed at enhancing the student and faculty experience.
Essential Functions
Diagnose and resolve escalated issues related to classroom computers, printers, AV systems, and network connectivity.
Deploy, update, and maintain instructional software and classroom systems; perform imaging, data recovery, and lifecycle maintenance for macOS and Windows devices in computer classrooms.
Manage classroom computers, user accounts, and group policies within Active Directory.
Implement and troubleshoot classroom technology solutions.
Research and evaluate emerging technologies for instructional environments.
Perform routine maintenance and propose improvements to enhance classroom reliability and efficiency.
Provide responsive support for classroom technology through onsite visits, phone, service requests, and remote assistance.
Maintain high customer satisfaction through clear communication and effective problem-solving.
Serve as an escalation point for Tier 1 and student technicians, ensuring timely resolution of complex classroom technology issues.
Stay current with classroom technology standards, operating systems, software applications, and security practices.
Document technical procedures, resolutions, and contribute to knowledge base articles.
Assist in training faculty and staff on classroom technology features and best practices.
Other Functions
Identify opportunities for process improvement and recommend strategies for efficiency.
Provide guidance to users on classroom technology policies and capabilities.
Perform additional duties as assigned, including travel to various campus locations.
Minimum Qualifications
Two (2) years of relevant experience. An Associate degree or above can substitute for one (1) year of relevant experience. Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
Valid driver's license and ability to pass CJIS background check.
Hardware/software troubleshooting and repair.
Installation and maintenance of operating systems and applications.
Network client configuration and troubleshooting.
Strong customer service and communication skills.
Proficiency in diagnosing and resolving technical issues in classroom environments.
Experience supporting users in person and remotely.
Knowledge of macOS and Windows operating systems, networking basics, and security practices.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications
Experience with M365, Google Workspace, JAMF, and KACE.
Technical certifications (e.g., CompTIA A+).
Familiarity with AV systems and classroom technology integration.
Experience with imaging and deployment in multi-user environments.
Knowledge of specialized instructional software (e.g., Adobe Creative Cloud, SPSS, MATLAB).
Working Conditions
Work is performed in indoor and/or outdoor environments, and requires frequent lifting, bending, tool use or equipment use. May involve work in confined spaces or at heights.
Work Schedule and Work Arrangement
M-F; 9:00AM - 5:00PM
Additional Details
This position is subject to final budgetary and administrative approval.
Salary Information
Pay Grade: USA/MTA Grade 16
Click here to view the Classified Step Scale
Special Instructions for Applicants
Along with application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.
Advertised: 30 Jul 2026 Eastern Daylight Time
Applications close: 30 Oct 2026 Eastern Daylight Time
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