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Computer Peripheral Operator Jobs in Maryland (NOW HIRING)

CareMetx

Service Desk Admin II, Hybrid

Bethesda, MD · On-site

Install computer peripherals for users. * Follow up with customers to ensure the issue has been ... Knowledge of desktop and server operating systems (Windows 10) (Server 2008 and 2012). * Knowledge ...

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Computer Peripheral Operator information

What is a computer peripheral operator?

A Computer Peripheral Operator is a professional responsible for monitoring and controlling peripheral devices connected to a computer system, such as printers, scanners, tape drives, and external storage. They ensure these devices function correctly, perform routine maintenance, and address any hardware or software issues that arise. In addition, they may assist with data backups, troubleshoot connectivity problems, and document device performance. This role is important in organizations that rely on large-scale computer systems and need consistent, reliable peripheral device operations.

What are the key skills and qualifications needed to thrive as a computer peripheral operator, and why are they important?

A Computer Peripheral Operator needs a solid understanding of computer systems, data entry, and peripheral devices, often supported by a high school diploma or equivalent experience. Familiarity with operating system interfaces, printer management software, and basic troubleshooting tools is typically required. Attention to detail, problem-solving, and effective communication are soft skills that help operators manage tasks and respond to technical issues efficiently. These skills ensure smooth operation of computer peripherals, minimize downtime, and maintain data accuracy within an organization.

What are some common challenges faced by computer peripheral operators, and how can they be addressed on the job?

Computer Peripheral Operators often encounter challenges such as managing multiple devices simultaneously, troubleshooting hardware malfunctions, and ensuring accurate data input or output. To address these challenges, it's important to develop strong organizational skills, become familiar with standard operating procedures for each device, and maintain clear communication with IT support and colleagues. Staying up-to-date with equipment manuals and attending periodic training sessions can also help operators handle technical issues more efficiently and minimize downtime.

What career paths can a computer peripheral operator take?

A computer peripheral operator can advance to roles such as technical support specialist, systems technician, or network administrator by gaining additional technical skills and certifications. They may also move into quality assurance, equipment maintenance, or supervisory positions within IT or manufacturing environments.
Infographic showing various Computer Peripheral Operator job openings in Maryland as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Systems Administrator (TS/SCI Clearance With Full Scope Polygraph Required)

Annapolis, MD • On-site

J&T Business Consulting
See more jobs at J&T Business Consultingexternal

$83K - $100K/yr

Other

Medical, Dental, Vision, Life, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Systems Administrator (TS/SCI Clearance With Full Scope Polygraph Required)

Annapolis, United States

Salary Range: $83,000 – $100,000 / year (dependent on experience, education, and skill set)

About the Role

Seeking a dedicated Tier 1 System Administrator to deliver frontline technical support, incident management, and user administration within an enterprise IT environment.

In this role, you will be the initial point of contact for technical support, resolving hardware, software, and connectivity issues across multiple channels. You will manage end-to-end ticketing, maintain IT asset inventories, document troubleshooting procedures, and elevate complex incidents to Tier 2 and engineering teams as needed.

Key Responsibilities
  • Respond promptly to user inquiries via phone, email, chat, and help desk ticketing systems.
  • Log, track, update, and route incident and service request tickets using ServiceNow, ensuring detailed documentation of symptoms and troubleshooting steps taken.
  • Diagnose and resolve hardware, standard software, operating system, and basic network connectivity issues.
  • Perform account management tasks, including password resets, account unlocks, and user access provisioning.
  • Install, configure, update, and troubleshoot software, operating systems, and computer peripherals (monitors, printers, scanners).
  • Assist with the inventory management and tracking of IT assets (laptops, peripherals, and related accessories).
  • Author knowledge base articles and document standard operating procedures for recurring technical issues to facilitate self-service and team reference.
  • Recognize and immediately report potential cybersecurity incidents or policy violations to security leads.
  • Provide peer mentoring and onboarding guidance to junior technicians and trainees.
Required Qualifications & Experience
  • High School Diploma / GED plus at least 5 years of hands‑on technical/customer support experience, OR
  • Bachelor’s Degree in an IT‑related field (0 years required).
  • CompTIA A+ CE and/or CompTIA Network+ CE.
  • ServiceNow ticketing platform.
  • Professional customer service, incident management, and explaining technical concepts clearly to non‑technical users.
Benefits & Compensation
  • Comprehensive Health, Dental, and Vision Insurance
  • Basic Life and Disability Insurance
  • Paid Time Off (PTO) and Paid Holidays
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