Service Desk Analyst II (38724)
$20.25 - $27.75/hr
Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party ...
$20.25 - $27.75/hr
Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party ...
$20.25 - $27.75/hr
Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party ...
$20.25 - $27.75/hr
Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party ...
$20.25 - $27.75/hr
Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party ...
$95K - $116K/yr
Knowledge of a range of computer networking systems and languages to include Microsoft server, Cisco, Active Directory or similar computer networks, computer network hardware and peripheral equipment ...
$95K - $116K/yr
Knowledge of a range of computer networking systems and languages to include Microsoft server, Cisco, Active Directory or similar computer networks, computer network hardware and peripheral equipment ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party ...
Queen Creek, AZ · On-site
$95K - $116K/yr
Knowledge of a range of computer networking systems and languages to include Microsoft server, Cisco, Active Directory or similar computer networks, computer network hardware and peripheral equipment ...
Queen Creek, AZ · On-site
$95K - $116K/yr
Knowledge of a range of computer networking systems and languages to include Microsoft server, Cisco, Active Directory or similar computer networks, computer network hardware and peripheral equipment ...
Goodyear, AZ · On-site
$27/hr
A bachelor's degree in Computer Science or a related field is preferred * Previous experience as a Network Administrator is preferred * Experience with network management * Understanding of server ...
Quick apply
Goodyear, AZ · On-site
$27/hr
A bachelor's degree in Computer Science or a related field is preferred * Previous experience as a Network Administrator is preferred * Experience with network management * Understanding of server ...
Avondale, AZ · On-site
$17.50 - $23.25/hr
BASIC QUALIFICATIONS - 2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma PREFERRED QUALIFICATIONS ...
Avondale, AZ · On-site
$17.50 - $23.25/hr
BASIC QUALIFICATIONS - 2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma PREFERRED QUALIFICATIONS ...
Avondale, AZ · On-site
$17.50 - $23.25/hr
BASIC QUALIFICATIONS - 2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma PREFERRED QUALIFICATIONS ...
Avondale, AZ · On-site
$17.50 - $23.25/hr
BASIC QUALIFICATIONS - 2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma PREFERRED QUALIFICATIONS ...
Bachelor's degree in Computer Networking, Information Technology, Information & Computer Technology, Cybersecurity, Electrical Engineering, Computer Engineering, IT Security or similar from an ...
Bachelor's degree in Computer Networking, Information Technology, Information & Computer Technology, Cybersecurity, Electrical Engineering, Computer Engineering, IT Security or similar from an ...
Phoenix, AZ · On-site
Course Description Overview of skills needed for office productive software (word processing, spreadsheets and presentation tools), the structures of computer networking and the utilization of the ...
Phoenix, AZ · On-site
Course Description Overview of skills needed for office productive software (word processing, spreadsheets and presentation tools), the structures of computer networking and the utilization of the ...
Mesa, AZ · On-site
Course Description Overview of skills needed for office productive software (word processing, spreadsheets and presentation tools), the structures of computer networking and the utilization of the ...
Mesa, AZ · On-site
Course Description Overview of skills needed for office productive software (word processing, spreadsheets and presentation tools), the structures of computer networking and the utilization of the ...
$20.25 - $27.75/hr
... computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application integrations, networking protocols, and any ...
$20.25 - $27.75/hr
... computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application integrations, networking protocols, and any ...
Phoenix, AZ · On-site
$18 - $24/hr
Responsibilities Sentinel is looking for a Computer Technician to assist our customer in supporting ... Understanding of Next Generation Firewalls and network troubleshooting * Experience with mobile ...
Phoenix, AZ · On-site
$18 - $24/hr
Responsibilities Sentinel is looking for a Computer Technician to assist our customer in supporting ... Understanding of Next Generation Firewalls and network troubleshooting * Experience with mobile ...
$18 - $24/hr
Responsibilities Sentinel is looking for a Computer Technician to assist our customer in supporting ... Understanding of Next Generation Firewalls and network troubleshooting * Experience with mobile ...
$18 - $24/hr
Responsibilities Sentinel is looking for a Computer Technician to assist our customer in supporting ... Understanding of Next Generation Firewalls and network troubleshooting * Experience with mobile ...
$18 - $24/hr
Sentinel is looking for a Computer Technician to assist our customer in supporting their various ... Understanding of Next Generation Firewalls and network troubleshooting * Experience with mobile ...
$18 - $24/hr
Sentinel is looking for a Computer Technician to assist our customer in supporting their various ... Understanding of Next Generation Firewalls and network troubleshooting * Experience with mobile ...
$20.25 - $27.75/hr
... computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application integrations, networking protocols, and any ...
$20.25 - $27.75/hr
... computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application integrations, networking protocols, and any ...
$17.75 - $22.50/hr
Computer networking basics Experience * Background and experience in conventional offset operation, preferably in color printing. * An understanding of prepress functions. * Experience in operating ...
$17.75 - $22.50/hr
Computer networking basics Experience * Background and experience in conventional offset operation, preferably in color printing. * An understanding of prepress functions. * Experience in operating ...
Chandler, AZ · On-site
Proven ability to support computer/network hardware and software technologies. * Must be customer focused. * Excellent written and oral communication and organization skills * Critical thinking and ...
Quick apply
Chandler, AZ · On-site
Proven ability to support computer/network hardware and software technologies. * Must be customer focused. * Excellent written and oral communication and organization skills * Critical thinking and ...
Tempe, AZ · On-site
$17.75 - $22.50/hr
Computer networking basics Experience * Background and experience in conventional offset operation, preferably in color printing. * An understanding of prepress functions. * Experience in operating ...
Tempe, AZ · On-site
$17.75 - $22.50/hr
Computer networking basics Experience * Background and experience in conventional offset operation, preferably in color printing. * An understanding of prepress functions. * Experience in operating ...
$20.71 is the 25th percentile. Wages below this are outliers.
$18.13 - $21.85
36% of jobs
The median wage is $23.79 / hr.
$21.85 - $25.58
27% of jobs
$28.71 is the 75th percentile. Wages above this are outliers.
$25.58 - $29.31
14% of jobs
$29.31 - $33.04
7% of jobs
$33.04 - $36.77
9% of jobs
$36.77 - $40.50
2% of jobs
$40.50 - $44.23
0% of jobs
$44.23 - $47.96
0% of jobs
$47.96 - $51.69
0% of jobs
$51.69 - $55.41
0% of jobs
$55.41 - $59.14
4% of jobs
$18
$28
$59
The primary qualifications for a computer networking job are a bachelor's degree in a relevant field and several years of experience as a network administrator. Employers tend to prefer applicants who have a master's degree and intermediate- to expert-level skills with firewall and server configuration. Fulfilling the duties of a computer networking job requires familiarity with a wide range of network hardware and software, excellent technical problem-solving skills, and an understanding of network traffic analysis techniques. Some computer networking jobs work with sensitive material, so employers may ask you to obtain a federal security clearance. Pursuing additional education or certifications, such as an electrical engineering degree, may help you gain a competitive advantage or advance in this career.
| Aspect | Computer Networking | Network Administration |
|---|---|---|
| Certifications | CCNA, CompTIA Network+ | CCNA, CompTIA Network+ |
| Work Environment | Designing, implementing, and troubleshooting networks | Managing and maintaining existing networks |
| Job Focus | Network infrastructure setup and optimization | Network monitoring, user support, and issue resolution |
| Industry Usage | IT and telecommunications companies | Organizations with large IT networks |
Computer Networking involves designing and implementing network systems, while Network Administration focuses on managing and maintaining those networks. Both roles require similar certifications and often overlap, but networking emphasizes setup and architecture, whereas administration centers on ongoing support and troubleshooting.

$20.25 - $27.75/hr
Contractor
Posted 3 days ago
IDEALFORCE has a Contract-to-Hire position available immediately for Service Desk Analyst II  to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL Candidates for this role. 8 hour shifts between the hours of 7:00 AM-5:30 PM.
Inbound and Outbound call center for IT issues; no cold calling.
Calls are specific to authorized users of ADOT systems who had their systems refreshed.
Service Desk focus is customer service excellence.
Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application
Experience in a call center supporting Roll outs of Windows 7 and 10 and Office 2013.
Working knowledge of customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application integrations, networking protocols, and any other computer-related technologies.
Associate's degree plus three or more years of information technology experience (or equivalent experience).
Preferred Skills
Strong customer service skills.
Excellent interpersonal, written and oral communication skills.
Excellent problem-solving skills and attention to details.
Demonstrated ability to balance, prioritize and organize multiple tasks
Demonstrated ability to work collaboratively in teams and across organizations and with vendors.
Demonstrated ability to synthesize feedback and adjust plans accordingly.
Demonstrated ability to build strong relationships inside and outside the organization.
Demonstrated ability to resolve incidents/problems efficiently and effectively, recognizing customers' competence levels, and able to approach each level appropriately.
Additional Information :Â
- "All your information will be kept confidential according to EEO guidelines".
 - All candidates who are authorized to work in US are encouraged to apply.Â
- Most of our positions require Candidate to clear the Background check prior to commencing the assignment.Â
THIRD PARTY CANDIDATES:
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Sourced by ZipRecruiter
Idealforce is a reputable company headquartered in Austin, TX, United States, that operates within the dynamic technology industry. As indicated by the information derived from its official website, idealforce.com, the company's specialization lies in providing innovative technology solutions and digital services for various business operations. Founded on the principles of excellence, efficiency, and progressive technology, Idealforce has significantly contributed toward shifting the business landscape to a more digital realm.
It services
11 - 50 Employees
Austin, TX, US
2008