Field Services should be mindful and thorough in their work, following installation and safety guidelines, and instructions from the Field Services Team Leaders.
Position Type: Full-Time
Compensation: $14 to $22 hourly Based on Experiance
Benefits: Health, Basic Dental, Vision, 401k, and Paid Time Off.
Objectives
- Providing service and customer support during field visits or dispatches
- Managing all on site installation, repair, maintenance, and test tasks
- Diagnosing errors or technical problems and determining proper solutions
Experience:
- Preferred 1+ years telecommunication experience
- Understand basic computer skills and proficiency with computers
- Have knowledge in basic computer networking skills and knowledge
Responsibilities
- Installation of broadband equipment at tower premises
- Interact with tower landlords/CMs and represent the company in a professional manner
- Assist with new tower site construction
- Troubleshoot broadband tower equipment
- Troubleshoot and resolve network outages
- Ability to work flexible shifts and support on call after hours
- Familiarity with mobile tools and applications
- Clean driving record and valid driver’s license
Skills
- Follow cabling procedures for wiring towers
- Comfortable working on ladders, roofs, towers (up to 300’), attics, crawl spaces, and other confined and elevated locations
- Basic mechanical skills and self-motivated
- Knowledge of and ability to operate basic hand and power tools
- Basic computer skills and proficiency with computers
- Basic computer networking skills and knowledge
- Use of PC based applications to program and diagnose various communications equipment
- Must be customer service oriented and professional in appearance
- Ability to communicate effectively, both orally and in writing
Qualifications
- A minimum of a high school diploma or equivalent
Company Description
We offer a wide spectrum of products and services within our Chaparral companies ranging from Construction cabling and IT services all the way to Internet, Wireless, and Web hosting. Our locations have given us the opportunity to expand our product and service offerings in many technology areas and for many types of customers including government, military, fortune 500, not-for-profit, education and the public consumer.