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Computer Network Support Technician Jobs in Atlanta, GA

Valsoft Corporation

Client Support Technician

Duluth, GA · On-site

$16.75 - $22.75/hr

Relevant education in IT/computer technology. * 2-4 years of experience in a help desk/customer ... Good PC/network troubleshooting skills. * Familiarity with Zendesk a plus. * Thorough knowledge of ...

GDR

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Network connectivity * System crashes/blue screens * Printing problems * Virus removal * Basic ...

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Network connectivity * System crashes/blue screens * Printing problems * Virus removal * Basic ...

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Network connectivity * System crashes/blue screens * Printing problems * Virus removal * Basic ...

Valsoft Corporation

Client Support Technician

Duluth, GA

$16.75 - $22.75/hr

Relevant education in IT/computer technology. * 2-4 years of experience in a help desk/customer ... Good PC/network troubleshooting skills. * Familiarity with Zendesk a plus. * Thorough knowledge of ...

Valsoft Corporation

Client Support Technician

Duluth, GA · On-site

$16.75 - $22.75/hr

Relevant education in IT/computer technology. * 2-4 years of experience in a help desk/customer ... Good PC/network troubleshooting skills. * Familiarity with Zendesk a plus. * Thorough knowledge of ...

GDR Group

Desktop Support Technician

Duluth, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Network connectivity * System crashes/blue screens * Printing problems * Virus removal * Basic ...

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All JobsComputer Network Support Technician JobsComputer Network Support Technician Jobs in Atlanta, GA

Computer Network Support Technician information

See Atlanta, GA salary details

$14

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$36

How much do computer network support technician jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for computer network support technician in Atlanta, GA is $25.37, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $27.26 per hour, depending on experience, location, and employer.

What is a computer network support technician?

Computer Network Support Technicians are IT professionals who help maintain, troubleshoot, and repair computer networks within organizations. They ensure that network systems run smoothly, diagnose issues with hardware and software, and assist users with connectivity problems. Their responsibilities often include installing network equipment, monitoring network performance, and providing technical support to end users. These technicians play a crucial role in keeping business operations running efficiently by minimizing network downtime and resolving technical issues promptly.

What are the key skills and qualifications needed to thrive as a computer network support technician?

To thrive as a Computer Network Support Technician, you need a solid understanding of networking fundamentals, troubleshooting, and hardware/software installation, often backed by an associate degree or relevant certifications like CompTIA Network+. Familiarity with network monitoring tools, operating systems, and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication are standout soft skills for this role. These competencies are essential to ensure network reliability, minimize downtime, and provide timely technical support in business environments.

What are some common challenges faced by computer network support technicians, and how can they be managed on the job?

Computer Network Support Technicians often encounter challenges such as troubleshooting complex connectivity issues, managing multiple support requests simultaneously, and staying updated with rapidly changing technologies. Effective time management and prioritization are essential to handle urgent support tickets while maintaining regular maintenance tasks. Additionally, strong communication skills help in clearly explaining technical solutions to non-technical users and collaborating with IT teams. Continuous learning through certifications and training can also make adapting to new network technologies much smoother.

What is the difference between Computer Network Support Technician vs Network Administrator?

AspectComputer Network Support TechnicianNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, troubleshooting, on-site supportNetwork management, configuration, and maintenance
Job ResponsibilitiesAssist with network issues, install hardware/software, support end-usersDesign, implement, and oversee network infrastructure

While both roles involve network-related tasks, the Computer Network Support Technician primarily provides technical support and troubleshooting assistance, whereas the Network Administrator manages and maintains the entire network infrastructure. The technician often works under supervision, focusing on day-to-day support, while the administrator handles planning, configuration, and optimization of networks.

What does a computer network support technician do?

A computer network support technician is responsible for installing, maintaining, and troubleshooting computer networks, including local area networks (LANs), wide area networks (WANs), and internet systems. They diagnose network issues, configure hardware and software, and ensure network security, often using tools like network analyzers and requiring certifications such as CompTIA Network+ or Cisco CCNA. Their work environment typically involves supporting organizational IT infrastructure and assisting users with connectivity problems.

What does a computer support support technician do?

A computer support technician provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They may install, configure, and maintain computer systems, often using tools like remote support software, and may hold certifications such as CompTIA A+ to ensure technical competence.
Computer Network Support Technician jobs near you
Infographic showing various Computer Network Support Technician job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,766 per year, or $25.4 per hour.

Entry Level Help Desk Support Technician

Alpharetta, GA • On-site

TeamLogic IT
IT Services • 1 - 10 employees
Learn more about TeamLogic ITexternal

$35K - $50K/yr

Full-time

PTO

Re-posted 2 days ago

Key responsibilities

  • Provide Tier 1 technical support to end users via phone, email, and remote support tools

  • Troubleshoot common workstation, application, printer, and connectivity issues

  • Install, configure, and support Windows and macOS workstations

TeamLogic IT rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development

TeamLogic IT Marietta is seeking a motivated and customer-focused Entry-Level Help Desk Support Technician to join our Managed Services team. This position is ideal for an early-career IT professional who is eager to grow technical skills while supporting small and mid-sized business clients in a fast-paced MSP environment.
The Help Desk Support Technician serves as a first point of contact for client technical issues, delivering high-quality customer service while learning and applying TeamLogic IT standards, tools, and processes across Microsoft-based environments.
This role requires on-site availability and local residence in Marietta, Kennesaw, or Acworth, Georgia.
Essential Duties & Responsibilities
Service Desk & Client Support
  • Provide Tier 1 technical support to end users via phone, email, and remote support tools
  • Troubleshoot common workstation, application, printer, and connectivity issues
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint
  • Perform basic user account tasks such as password resets, MFA assistance, and new user setup

Endpoint & Systems Support
  • Install, configure, and support Windows and macOS workstations
  • Assist with device onboarding, imaging, and endpoint security deployment
  • Perform basic Active Directory and Azure AD (Entra ID) tasks following documented procedures
  • Escalate advanced or unresolved issues according to TeamLogic IT standards

Networking & Connectivity (Foundational)
  • Troubleshoot basic networking issues including Wi-Fi access, VPN connectivity, and IP conflicts
  • Assist senior technicians with networking tasks as assigned
  • Properly document and escalate complex network issues

Security & Compliance Awareness
  • Assist with endpoint patching, antivirus alerts, and security hygiene tasks
  • Follow TeamLogic IT security policies and client compliance requirements
  • Support vulnerability remediation activities under supervision

Documentation & Process
  • Accurately document all work performed in Autotask PSA
  • Maintain asset and configuration records
  • Contribute to internal documentation and knowledge base articles
  • Adhere to SLAs, change management, and operational procedures

Team Collaboration
  • Work closely with senior technicians and engineers
  • Participate in training, onboarding, and professional development
  • Support continuous service improvement initiatives

Required Qualifications
  • 0-2 years of professional, academic, or internship experience in information technology

Foundational knowledge of:
  • Windows operating systems
  • Microsoft 365 applications
  • Basic networking concepts (TCP/IP, DNS, DHCP)
  • Strong customer service skills and professional communication abilities
  • Ability to follow documented procedures and manage multiple priorities
  • Willingness to learn and grow in a structured MSP environment
  • Must maintain a clean driving record, with no moving violations or major infractions within the past three (3) years, and meet company vehicle and insurance eligibility requirements
  • Valid driver's license and reliable local transportation

Preferred Qualifications
  • Prior help desk or MSP experience
  • Exposure to Active Directory, Azure AD (Entra ID), or VPN tools
  • Entry-level certifications
  • Familiarity with ticketing systems such as Autotask, ConnectWise, or similar
  • Military or veteran experience is a plus

Career Growth
This role is an entry point into TeamLogic IT's technical career path, with advancement opportunities into:
  • Level 2 Service Desk Technician
  • Systems Administrator
  • Network or Security Engineering roles

Advancement is based on performance, technical growth, and certification achievement.
Flexible work from home options available.
Compensation: $35,000.00 - $50,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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