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Computer Network Helpdesk Jobs in Chicago, IL (NOW HIRING)

ROGERS ENTERPRISES, Inc.

IT Helpdesk

Matteson, IL · On-site

$17 - $19/hr

SUMMARY The IT Help Desk will provide technical software, hardware, and network problem resolution ... Must have advanced personal computer word processing, spreadsheet, presentation, and Windows skills.

Rogers Enterprises, Inc.

IT Helpdesk

Matteson, IL

$17 - $19/hr

SUMMARY The IT Help Desk will provide technical software, hardware, and network problem resolution ... Must have advanced personal computer word processing, spreadsheet, presentation, and Windows skills.

reliance

CAD Programmer

Schaumburg, IL · On-site

$28/hr

Our broad network of facilities, superior inventories, extensive value-added processing ... Associate Degree in Computer Aided Drafting Technology is helpful. * Excellent verbal and written ...

Pae

IT Network Administrator

Chicago, IL · On-site

... p desk support, assisting with hardware and software troubleshooting and providing video ... Hands-on experience with providing network, computer, server, device imaging/encryption, mobile ...

Pae

IT Network Administrator

Lombard, IL · On-site

... p desk support, assisting with hardware and software troubleshooting and providing video ... Hands-on experience with providing network, computer, server, device imaging/encryption, mobile ...

Amentum

IT Network Administrator

Chicago, IL · On-site

... p desk support, assisting with hardware and software troubleshooting and providing video ... Hands-on experience with providing network, computer, server, device imaging/encryption, mobile ...

Sonoma Consulting Inc.

Helpdesk/Desktop Technician

Chicago, IL · On-site

$20.75 - $26.50/hr

... network, servers & critical applications. Responsibilities include, but are not limited to the ... Computer Imaging o Windows Registry Editing o Batch or Visual Basic scripting Experience in the ...

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All JobsComputer Network Helpdesk JobsComputer Network Helpdesk Jobs in Chicago, IL

Computer Network Helpdesk information

See Chicago, IL salary details

$13

$23

$34

How much do computer network helpdesk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for computer network helpdesk in Chicago, IL is $23.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.73 per hour, depending on experience, location, and employer.

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

Computer Network Helpdesk jobs near you
Network Operations Lead

Network Operations Lead

V-Soft Consulting Group, Inc

Chicago, IL • On-site

Other

Medical, Dental, Vision, Retirement

Posted 23 days ago

Job description

Network Operations Lead (Onsite)
Primary Location: Chicago, Illinois
V-Soft Consulting is currently hiring for a Network Operations Lead for our premier client in Chicago, Illinois.
Education and Experience
  • Bachelor''s degree in Computer Science or Business Administration, or relevant educational or professional experience.
  • 10+ years of experience as a manager with 4 of those years in a large, diverse global enterprise with a proven track record of leadership in Information Technology.
  • Demonstrate strong proficiency in implementing and supporting IT networks and IT solutions in fast-paced food processing environments.
  • Experience working with cloud services like Azure, AWS etc. to implement network services and perform integrations.
  • Strong knowledge of TCP/IP and Ethernet networks (e.g. VLANs, VPN, VoIP, LAN/WAN), and network devices such as switches, routers, and wireless access points.
  • Experience working with MPLS and SDWAN technologies, Site-to-Site and VPN technologies.
  • Experience with DNS, DHCP, Terminal Services, File Servers, Print Management, Group Policy and network routing protocols.
  • Experience with security technologies such as firewalls (Palo Alto, FortiGate etc.), intrusion detection and intrusion prevention systems.
  • Experience providing IT solutions in the manufacturing industry is highly preferred.
  • Experience implementing and supporting SASE solutions like Zscaler ZIA, ZPA and NGFW.
  • Knowledge and experience implementing/supporting IT/OT separation solutions.
  • Knowledge of virtualization technologies, such as VMware and Nutanix.
  • Excellent verbal and written communication skills, including presentation skills, are required.
  • Excellent client-facing and internal communication skills are required.
  • Proven ability to be adaptable, capable, self-motivated, and confident is required.
  • Excellent resource planning and task scheduling skills are required.

WHAT YOULL DO:
Job Responsibilities:
  • Providing guidance on infrastructure solutions, architecture, and support for business processes.
  • Managing daily operations of core infrastructure and platforms including, but not limited to, data and voice networks, firewalls, Zscaler etc.
  • Participating in and leading IT projects, and where applicable, ensure these are delivered within scope, budget, and adhere to company governance processes.
  • Maintaining and developing standards, technical documentation for the network infrastructure and for complex technical solutions.
  • Work with managed service providers to provide day-to-day operational support and continuous improvement.
  • Working closely with the IT Security department to manage network vulnerabilities, software updates and patches.
  • Work to increase user satisfaction by monitoring critical IT systems and ensuring timely response and fix times.
  • Provide leadership and act as an escalation point for the regional IT infrastructure services.
  • Proactively researching new and more efficient technology and vendors in the pursuit of stability and reduction of expenses.
  • Work with IT Leadership in the budgeting process. Managing expenses and projects within approved budget guidelines.
  • Work with regional business and IT teams to understand business requirements, identify gaps and help drive solution improvements.
  • Facilitating routine meetings to discuss strategic goals and progress.
  • Communication between the IT teams and across departments to ensure success.
  • Ensure IT systems including servers, routers, firewalls, and switches, are patched in a timely manner.

Interested?
Qualified candidates should send their resumes to bpritchett@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
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