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Computer Network Helpdesk Jobs in Chicago, IL (NOW HIRING)

Dickinson Wright PLLC

Help Desk

Chicago, IL

$50K - $60K/yr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Artech

Network Engineer

Deerfield, IL

We are dedicated to helping millions build a brighter future, and we invite you to be a part of ... Bachelor's degree in Computer Science or related field * 3+ years of experience in Software ...

Barrow Wise Consulting

Network Engineer

Chicago, IL · On-site

$70K - $140K/yr

Work with other technical groups to help resolve network and non-network issues * Monitor network ... Minimum: Bachelor's degree in Computer Science or equivalent field. * Cisco Certified Network ...

Barrow Wise Consulting

Network Engineer

Chicago, IL

Work with other technical groups to help resolve network and non-network issues * Monitor network ... Minimum: Bachelor's degree in Computer Science or equivalent field. * Cisco Certified Network ...

Jump Trading

Network Engineer

Chicago, IL · Hybrid

$150K - $200K/yr

We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific ... We are looking for exceptional talent to help us take our infrastructure to the next level. What ...

Triton College, IL

Computer Technician

River Grove, IL · On-site

$17/hr

Microsoft Office Suite, network environment experience, Windows based operation systems, and mobile ... Experience using helpdesk ticketing systems preferred. * Some knowledge and experience with A/V ...

Jump Trading

Network Engineer

Chicago, IL · On-site

$150K - $200K/yr

We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific ... We are looking for exceptional talent to help us take our infrastructure to the next level. What ...

Consertus, Inc.

Computer Support Specialist

Chicago, IL · On-site

$70K - $88K/yr

... we help clients plan, execute, and optimize large-scale capital programs. Our integrated services ... T. operations, database support, and coordinates network and server access through other CDA ...

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All JobsComputer Network Helpdesk JobsComputer Network Helpdesk Jobs in Chicago, IL

Computer Network Helpdesk information

See Chicago, IL salary details

$13

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How much do computer network helpdesk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for computer network helpdesk in Chicago, IL is $23.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.73 per hour, depending on experience, location, and employer.

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

Computer Network Helpdesk jobs near you

Computer Technician - Network Services

Triton College, IL

River Grove, IL • On-site

$17/hr

Full-time

Posted 7 days ago

Job description

Posting Details
Posting Summary
Posting Number
S00548P
Position Title
Computer Technician - Network Services
Position Type
Hourly
Department
Information Technology
Essential Function
Essential Function:
This position is responsible for supporting and maintaining Triton College's campus-wide panic alarm system (Help Alert), uninterruptible power supply (UPS) systems, and access control infrastructure (Lenel OnGuard).
Key duties include:
  • Ensuring all Help Alert pendants are functional and in communication with the Triton College Police Department (TCPD), with routine battery replacements and device management.
  • Maintaining and updating APC and Tripp Lite UPS systems, including battery monitoring and firmware updates.
  • Managing the Lenel OnGuard access control system: filling key fob access requests, troubleshooting hardware issues, and replacing batteries in electronic locks throughout campus.

In addition, the technician is expected to actively engage with Triton's Network Services team to build their knowledge of campus wide network infrastructure. This includes shadowing staff, participating in troubleshooting tasks, and assisting with port testing and fieldwork. This hands-on learning opportunity supports those seeking a long-term IT career path in networking
Qualifications
Minimum Qualifications:
EDUCATION:
1. Associate's degree in a computer-related field or equivalent experience.
EXPERIENCE:
1. Minimum of 1 year of experience in a technical field (e.g., IT support, AV systems, networking, or electronics).
Responsibilities
Responsibilities:
Monitor and maintain the Help Alert panic alarm system:
  • Replace batteries and devices as needed.
  • Ensure daily system functionality and communication with TCPD.

Maintain UPS systems across campus:
  • Check battery status and replace as needed.
  • Perform firmware updates on APC and Tripp Lite devices.
  • Keep detailed maintenance and inventory records.

Managing the Lenel OnGuard access control system:
• Processing fob access requests
• Maintaining battery-powered door locks across campus.
• Troubleshoot with vendor when needed.
Assist the Network Services team with:
  • Port testing and physical troubleshooting.

Productively shadow and learn from full-time network team members.
Communicate issues clearly and escalate when appropriate.
Ensure compliance with IT protocols and security standards.
Support other duties as needed to assist the Network Services and IT team.
Posting Date
12/05/2025
Closing Date
Special Instructions to Applicants
1. Rate of pay is $17.00 per hour, maximum of 28 hours per week.
2. Official transcripts required (if applicable)
3. Recommended hire will be subject to pre-employment screenings
4. Triton College is an AA/EOE
Quicklink for Posting
https://jobopenings.triton.edu/postings/2291

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