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Computer Network Helpdesk Jobs in Wisconsin (NOW HIRING)

TIER4 GROUP

PC Support Technician

Milwaukee, WI

Education: Associate's or Bachelor's degree in Computer Science, MIS, or a related field or ... Experience: Minimum 2 years of technical Help Desk or IT support experience . * Strong ...

ADVENT

Help Desk Support Technician

Wauwatosa, WI

$56K - $84K/yr

Provide technical support for employees experiencing problems related to computer hardware ... Networking Concepts (TCP/IP, routing, switching) * Hardware for HP workstations and servers

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Computer Network Helpdesk information

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

Computer Network Helpdesk jobs near you
Electrical Engineering Technician

Electrical Engineering Technician

U.S. Silica Company

Sparta, WI • On-site

Full-time

Posted 3 days ago

U.S. Silica rating

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

7th of 29 rated mining

Job description

Electrical Engineering Technician performs routine maintenance and minor troubleshooting on industrial electrical systems with moderate supervision. This role bridges basic electrical work and more technical troubleshooting.

U.S. Silica is a leading producer of industrial minerals essential to modern life. With $1B+ in annual revenue, 26 production facilities, and industry-leading last-mile logistics for the oil & gas sector, we supply high-quality silica, diatomaceous earth, clay, and other materials to industries ranging from energy and construction to food & beverage.

As a portfolio company of Apollo Global Management, we are positioned for strategic growth in both our Oil & Gas and Industrial segments. For more than 100 years, our products and innovations have helped make the world cleaner, safer, and more energy-efficient.
U.S. Silica is an equal opportunity employer for all without regard to race, gender, color, religion, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. U.S. Silica is a smoke- and drug-free workplace.
  • High school diploma or GED, Associate's Degree preferred. 
  • A minimum of 5 years working as an electrical technician in an industrial setting, which included PLC, and 3 phase power systems training and experience. Note: Management may waive minimum requirements for this position based on experience and/or other circumstances.
  • High level of safety and quality.
  • Ability to multi-task at a fast-pace (at times), work in outside conditions during all seasons, climb multi-levels by stairs & ladders, work from elevated platforms, use hand tools (shovel, hammer, wrenches, etc.).
  • Good problem-solving skills.
  • Mine Safety and Health (MSHA) Knowledge - Preferred.
  • Ability to work as a part of a team with co-workers of various skill levels.
  • Ability to work from elevated spaces (man lifts and crane baskets) in all weather conditions.
  • Ability to operate most equipment on site.
  • Basic computer literacy.
  • Math ability including fractions & elementary geometry.
  • Read blueprints and word documents.
  • Read electrical schematics and ladder logic diagram.
  • Proficient in Wonderware/PLC programming field, ethernet, fiber optics and R&D of new installations.
  • Read blueprints and word documents.
  • Read electrical schematics and ladder logic diagrams Higher education or performance may be given preference.
  • Safely perform and oversee timely electrical repairs to continuously improve plant processes and equipment. 
  • Follows all safety requirements including but not limited to LOTO, Confined Space, and safety policies implemented at US Silica facilities.
  • Responsible for plant automation and control systems, including HMI and PLC systems, controls networks and equipment, MES, data collection and reporting systems and safety equipment and systems such as: WonderWare, RS Logix and VFD programming. 
  • Process control and instrumentations, to include computer network management, process troubleshooting, and project management
  • Cooperate with other maintenance personnel to ensure a seamless transition of workflow. 
  • Cooperate with Production Operators to make sure that maintenance work does not interfere with the quantity or quality of in process or final products.
  • Troubleshooting, repairs and adjustments to production and safety equipment.
  • Oversees the preventative electrical and electronic maintenance in accordance with established procedures.
  • Plans, assists with planning, and installs new plant electrical and electronic equipment. 
  • Duties include implementing capital projects, staying within both schedule and budget requirements.
  • Fill out all needed paperwork to record completed tasks, request needed tools and parts and provide needed information to management.
  • Documenting and managing system / process changes and improvements.
  • Ensure environmental abatement plan PM's are completed by scheduled date.
  • Program/Install/Research all instrumentation at the plant. 
  • Research and ensure critical spare parts are on-hand.
  • Provide guidance to the Electrical Technicians.
  • Additional duties as assigned

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