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Computer Network Helpdesk Jobs in Wisconsin (NOW HIRING)

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Computer Technician II

Waukesha, WI · On-site

$55K - $65K/yr

Job Overview The Computer Technician is responsible for managing standard network infrastructure, resolving help desk tickets, and troubleshooting hardware and software systems Responsibilities

Helpdesk Technician

Madison, WI · On-site

$20.25 - $27.25/hr

... network connectivity issues • Upholding acceptable usage policies as outlined by the company ... Zoom, Webex Preferred : • Bachelor's degree in Computer Science or a related field • A ...

Helpdesk Technician

Madison, WI · On-site

$20.25 - $27.25/hr

... network connectivity issues • Upholding acceptable usage policies as outlined by the company ... Zoom, Webex Preferred : • Bachelor's degree in Computer Science or a related field • A ...

Network Engineer

La Crosse, WI · Hybrid

$30K - $50K/yr

Degree in Computer Science or related field, or Equivalent Job Experience * Microsoft Office Skills ... At Adoni, you'll work with passionate tech pros who are here to help you succeed. Why You'll Love ...

Helpdesk Technician

Madison, WI · On-site

$55K - $67K/yr

Troubleshoot network connectivity issues * Upholding acceptable usage policies as outlined by the ... Proficiency in enterprise computer image deployment tools such as Smart Deploy * Proficiency in ...

NETWORK ARCHITECT

Milwaukee, WI · On-site

$82K - $97K/yr

This position is a level 2 support position and will handle calls escalated from the help desk. The ... computer and IT infrastructure systems. * Conduct routine hardware and software audits of the ...

NETWORK ARCHITECT

Milwaukee, WI · On-site

$82K - $97K/yr

This position is a level 2 support position and will handle calls escalated from the help desk. The ... computer and IT infrastructure systems. * Conduct routine hardware and software audits of the ...

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Computer Network Helpdesk information

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

Sr Network Engineer, FCH - NETWORK SERVICES

Sr Network Engineer, FCH - NETWORK SERVICES

Froedtert

Menomonee Falls, WI

$104K - $143K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is HYBRID.

FTE: 1.000000

Standard Hours: 40.00

Shift: Flexible 1st shift between 7 am to 5 pm with an on-call rotation

Shift Details: Holidays: Weekends:

Job Summary:

Come join an award-winning health system advancing the health of people through exceptional care enhanced by innovation and discovery. As a Senior Network Engineer at Froedtert Theda Care Health, you'll play a critical role in implementing and operating the high-performance network empowering our patient care.

In this role, you'll serve as a subject matter expert for enterprise networks spanning across clinics, hospitals, data centers, cloud, and a remote workforce. You'll have direct involvement in the full lifecycle of all our network platforms & services - LAN, SDWAN, Data Center, Cloud, Wireless, & Firewall. You'll be a thought leader to help drive innovation and the exceptional delivery of network services.

You'll participate in the implementation, capacity planning, support & optimization of our network infrastructure. This engineer applies expert experience, knowledge, and skills to deliver secure, fault tolerant, scalable, repeatable, & flexible infrastructure for our operations. You'll support & troubleshoot network and application opportunities, coordinate implementations with staff & vendor personnel. You'll be a knowledgeable resource for other engineers both on your team, across the organization, and for management.

EXPERIENCE DESCRIPTION:

A minimum of five years of network infrastructure experience.

Experience in a hospital or healthcare setting is preferred.

EDUCATION DESCRIPTION:

Knowledge of computer/network principles at a level normally acquired through completion of a Bachelor's degree in a relevant technology field or acquired through a combination of education and experience is required.

Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) certification is preferred.

SPECIAL SKILLS DESCRIPTION:

1.Advanced experience with WAN and LAN technologies such as; Port Channeling, Virtual Port Channel (VPC), VLAN, Network Address Translation (NAT), Access Control List (ACL), QoS, VoIP, and Virtual Private Network (VPN). Protocols such as EIGRP, OSPF, BGP.

2.Cisco configuration and troubleshooting skills across multiple platforms such as: ISR/ASR Routers, Switches, ASA firewalls, Cisco CUSM, Cisco ISE, Cisco VoIP/UC, and Cisco Wireless solutions.

3.Ability to function as a team member, including the open sharing of information, willingness to help wherever needed, and an understanding that team and the organizations objectives supersede personal agendas.

4.Ability to communicate clearly and effectively to both technical peers and less technical customers in person and via written media such as email, reports, and project charters.

5.Advanced experience of remote network administration, which included installation, administration and troubleshooting experience.

6.Advanced knowledge of network management concepts and software such as different monitoring tools.

Preferred Job Qualifications

The ideal candidate will preferably have a certification at the professional level or greater from Cisco or Palo Alto (e.g. CCNP, CCIE, or PCNSE).

Experience with automation methods across a variety of network technologies and platforms is preferred.

Cloud, Terraform, Ansible, & Python experience are also preferred.

Candidates with strong skills in ACI, CatC, ISE, Meraki, SDWAN, Cisco (FMC) & Palo (Panorama) security solutions in a Zero Trust Model are highly encouraged to apply


Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available


The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

Employment Type: FULL_TIME

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About Froedtert

Sourced by ZipRecruiter

Froedtert is a world-class healthcare organization based in Milwaukee, WI, United States. The company operates within the healthcare and wellness industry, providing a broad spectrum of medical services to the residents of southeastern Wisconsin and beyond. Froedtert was founded in 1980 and is an academic health network, which ripples an integrated affiliation with the Medical College of Wisconsin. The company prides itself on its cutting-edge treatments, sophisticated technology, and groundbreaking research. Froedtert’s mission is to advance health in the communities they serve, with a profound commitment towards patient care, education, research and community outreach.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1980