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Computer Network Helpdesk Jobs in Virginia (NOW HIRING)

NewGen

Cyber Threat Analyst II

Arlington, VA · On-site

Monitor external data sources (e.g., Computer Network Defense vendor sites, Computer Emergency ... We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the ...

NewGen Technologies

Cyber Case Manager

Arlington, VA · On-site

Monitor external data sources (e.g., Computer Network Defense vendor sites, Computer Emergency ... We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the ...

NewGen

Cyber Case Manager

Arlington, VA · On-site

Monitor external data sources (e.g., Computer Network Defense vendor sites, Computer Emergency ... We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the ...

Armison Tech

Cyber Network Operator

Chantilly, VA · On-site

As we attempt to help each of our new employees make adjustments to our operational methods, we ... Practical hands on experience with penetration testing and computer network vulnerability ...

Armison Tech

Cyber Network Operator

Chantilly, VA

As we attempt to help each of our new employees make adjustments to our operational methods, we ... Practical hands on experience with penetration testing and computer network vulnerability ...

NewGen

Cyber Incident Manager III

Arlington, VA · On-site

Perform Computer Network Defense incident triage to include determining scope, urgency, and ... We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the ...

NewGen

Cyber Shift Incident Manager

Arlington, VA · On-site

Perform Computer Network Defense incident triage to include determining scope, urgency, and ... We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the ...

NewGen

Cyber Incident Manager I

Arlington, VA · On-site

Perform Computer Network Defense incident triage to include determining scope, urgency, and ... We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the ...

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All JobsComputer Network Helpdesk JobsComputer Network Helpdesk Jobs in Virginia

Computer Network Helpdesk information

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

What cities in Virginia are hiring for Computer Network Helpdesk jobs? Cities in Virginia with the most Computer Network Helpdesk job openings:
Computer Network Helpdesk jobs near you

Cyber Threat Analyst II

NewGen

Arlington, VA • On-site

Full-time

Posted 23 days ago

Job description

Our Partner is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. They are seeking a Cyber Threat Analyst to support this critical customer mission.
Responsibilities
  • Research and compile known resolution steps or workarounds to enable mitigation of potential Computer Network Defense incidents within the enterprise
  • Apply knowledge of the tactics, techniques, and procedures of various criminal, insider, hacktivist, and nation state threat actors to identify and validate threats
  • Apply cybersecurity concepts to the detection and defense of intrusions into small, and large-scale IT networks, and conduct cursory analysis of log data
  • Conduct cursory analysis of log data
  • Monitor external data sources (e.g., Computer Network Defense vendor sites, Computer Emergency Response Teams [CERTs], SANS, Security Focus) to maintain currency of Computer Network Defense threat condition and determine which security issues may have an impact on the enterprise
  • Identify the cause of an incident and recognize the key elements to ask external entities when learning the background and potential infection vector of an incident
  • Receive and analyze network alerts from various sources within the enterprise and determine possible causes of such alerts
  • Track and document Computer Network Defense (CND) incidents from initial detection through final resolution
  • Work with other components within the organization to obtain and coordinate information pertaining to ongoing incidents
  • Providing support during assigned shifts

Requirements
  • US Citizenship; Active TS/SCI Clearance
  • Must be able to obtain DHS Suitability
  • BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 4-6 years of incident management or cyber security experience
  • 2+ years of directly relevant experience in cyber incident management or cybersecurity operations
  • Knowledge of incident response and handling methodologies
  • Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident
  • Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.)
  • Skill in recognizing and categorizing types of vulnerabilities and associated attacks
  • Knowledge of basic system administration and operating system hardening techniques
  • Knowledge of Computer Network Defense policies, procedures, and regulations
  • Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored])
  • Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)
  • Must be able to work collaboratively across physical locations

Desired Skills
  • Knowledge of basic system administration and operating system hardening techniques
  • Knowledge of Computer Network Defense policies, procedures, and regulations
  • Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored])
  • Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)

About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ

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