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Computer Network Helpdesk Jobs in Ohio (NOW HIRING)

QualityIP

HelpDesk Technician- 4x10 Shift

Kent, OH · On-site

$18.25 - $24.50/hr

HelpDesk Technician About QualityIP: QualityIP is one of the fastest-growing technology companies ... Competency in computer hardware, software, networking, and troubleshooting * Ability to work both ...

Dayton Area School Consortium

IT Assistant

Tipp City, OH · On-site

$17.64 - $22.10/hr

... computer network and telecommunications systems. Plan, design, and implement data connectivity solutions. Provide district-wide help desk and technical support services. Minimum Qualifications

Bath & Body Works

Network Engineer

Columbus, OH · On-site

$83K - $122K/yr

In addition, we work to improve our communities and our planet to help the world live more fully ... Bachelor's degree in Computer Science, Networking, or related field; or equivalent combination or ...

Bath and Body Works

Network Engineer

Columbus, OH · On-site

In addition, we work to improve our communities and our planet to help the world live more fully ... Bachelor's degree in Computer Science, Networking, or related field; or equivalent combination or ...

L Brands, Inc.

Network Engineer

Columbus, OH · On-site

In addition, we work to improve our communities and our planet to help the world live more fully ... Bachelor's degree in Computer Science, Networking, or related field; or equivalent combination or ...

Bath & Body Works

Network Engineer

Columbus, OH

In addition, we work to improve our communities and our planet to help the world live more fully ... Bachelor's degree in Computer Science, Networking, or related field; or equivalent combination or ...

QualityIP

HelpDesk Technician- Second Shift

Kent, OH · On-site

$18.25 - $24.50/hr

HelpDesk Technician About QualityIP: QualityIP is one of the fastest-growing technology companies ... Competency in computer hardware, software, networking, and troubleshooting * Ability to work both ...

Bath & Body Works

Network Engineer

Columbus, OH

In addition, we work to improve our communities and our planet to help the world live more fully ... Bachelor's degree in Computer Science, Networking, or related field; or equivalent combination or ...

FIT Technologies

Helpdesk Technician

Cleveland, OH · On-site

$45K - $55K/yr

Comprehension of networking protocols and concepts such as TCP/IP addressing and VLANS.   ... The position requires prolonged periods of sitting, working at a computer, and participating in in ...

Judge Group, Inc.

Network Project Manager

Twinsburg, OH

$43.25 - $55.25/hr

EDUCATION/CERTIFICATIONS: - Bachelor's degree in Computer Science or Electrical Engineering ... Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Frontier

Network Technician

Plain City, OH · On-site

$19.61 - $39.53/hr

... Laptop Computer • Small Hand Tools • Protocol analyzers • May be required to perform ... help us achieve our mission to #BuildGigabitAmerica. Frontier Communications is an Affirmative ...

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Computer Network Helpdesk information

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

Computer Network Helpdesk jobs near you
Information Technology Administrator (IT)

Information Technology Administrator (IT)

Behavioral Healthcare Partners of Central Ohio, Inc.

Newark, OH • On-site

Full-time

Posted 15 days ago

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Employees are expected to perform essential duties to performance standards. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).
Information Technology Operations
  • Maintains and supports BHP's computer network, servers, telecommunications systems, hardware, software, and related technology resources.
  • Installs, configures, maintains, troubleshoots, and coordinates repair of computer equipment, network devices, telecommunications equipment, and software applications.
  • Maintains technology inventories, system documentation, and department procedures.
  • Monitors technology needs and recommend improvements, upgrades, and solutions that support agency operations.

Security and Compliance
  • Maintains appropriate security controls, user access permissions, password management practices, backup systems, and cybersecurity protections.
  • Maintains confidentiality and security of protected health information and other confidential agency information.
  • Ensures technology systems are maintained in accordance with agency policies, accreditation standards, regulatory requirements, licensing standards, and applicable federal and state laws.

Technical Support and Training
  • Provides technical assistance and Help Desk support to employees.
  • Assists employees with troubleshooting hardware, software, network, telecommunications, and system-related issues.
  • Develops training materials and provides instruction regarding the proper use of agency technology systems and software applications.

Vendor and Project Coordination
  • Coordinates services, support activities, projects, and technology initiatives with managed service providers, vendors, and contractors.
  • Participates in technology planning and implementation activities supporting organizational objectives.

Supervision
  • Supervises assigned Information Technology personnel, including assigning work, providing coaching and training, conducting performance evaluations, participating in hiring activities, approving leave requests, and addressing performance concerns in accordance with agency policies.

General Responsibilities
  • Maintains professional knowledge and skills through ongoing training and professional development.
  • Works assigned schedule, maintains regular attendance, and performs other duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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