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Computer Network Helpdesk Jobs in Ohio (NOW HIRING)

Montgomery County

NETWORK OPERATIONS ENGINEER

Dayton, OH

$85K - $104K/yr

... helpdesk rotation every two months Minimum Qualifications and Requirements Qualifications: Candidates should be proficient in the following technical areas: Good understanding of Computer Networking ...

AFC Industries

Network Administrator

West Chester, OH · On-site +1

Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost ... Bachelor's degree in information technology, Computer Networking, or related field; or 3+ years ...

Merit Brass Company

Network Administrator

Solon, OH · On-site

Maintain and administer computer networks and related computing environments, including systems ... We invest in our people and provide tools, training, and support to help you succeed in a ...

Siffron

Helpdesk Analyst

Rockford, IL · On-site

$43K - $60K/yr

Work closely with network administrations to maintain software/LAN/WAN/wireless security and ... Bachelor's Degree (or obtaining) in computer related field, or comparable hands-on experience with ...

Ohio Department of Taxation

Network Apprentice

Columbus, OH

$22.75 - $29.25/hr

... Help Desk/Customer Support -Or equivalent of Minimum Class Qualifications for Employment noted ... Computer hardware and software * Ticketing software (e.g. Service Now) * * Customer Service ...

US IT Solutions Inc

Network Engineer 3

Columbus, OH

USITSOL has been helping clients innovate across all phases of the application lifecycle for over a ... computer hardware, systems software, applications software, and all configurations. 3. Design ...

BlueBridge Networks

Helpdesk Engineer

Cleveland, OH · On-site

... reset, printers, networking, Microsoft Office, Office365. · Maintain, implement, analyze ... systems, hardware and computer peripherals · Ability to work independently and in a team ...

Dayton Area School Consortium

IT Assistant

Dayton, OH · On-site

$17.64 - $22.10/hr

... computer network and telecommunications systems. Plan, design, and implement data connectivity solutions. Provide district-wide help desk and technical support services. Minimum Qualifications

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Computer Network Helpdesk information

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

Computer Network Helpdesk jobs near you

Information Technology - Network Analyst

Cedarville

Cedarville, OH • On-site

Full-time

Posted 23 days ago

Job description

Working at Cedarville University is more than a job, it's a calling. A call to help equip students to go into the world and do great things for the Kingdom. A call to use the gifts God has given you to make the most of every day. A call to work as unto the Lord. God is doing great things at Cedarville University and we are excited for you to be part of it.
When applying, please include a resume/CV and cover letter in PDF format. Additional documents will be requested if needed. Please do not submit documents that include dates of birth, social security numbers, or that require password access.
Cedarville University invites applications for a 12-month, full-time, exempt staff Network Analyst position in the Information Technology department within the Business division. This onsite role reports to the Assistant Chief Information Officer and supports the reliability, security, and efficiency of the University's network infrastructure through server administration, network monitoring, cloud services support, automation, and cybersecurity collaboration. The successful candidate will work closely with IT team members to maintain and strengthen campus technology systems while supporting the mission of Cedarville University. Internal candidates may apply through Dayforce under "Careers."
ESSENTIAL FUNCTIONS OF THE POSITION:
  • Install, configure, and maintain servers, virtualization platforms, and cloud services (e.g., Microsoft 365, Azure, AWS).
  • Participate in the management of desktop and mobile device management.
  • Monitor and maintain network performance, including authentication, access control, and printing environments.
  • Write automation scripts (PowerShell, Python, or equivalent) to streamline network operations.
  • Provide after-hours and on-call support for critical incidents on a rotating basis.
  • Partner with the Network Engineer and Information Security Analyst to implement and maintain firewalls, VPNs, switches, wireless systems, and other network hardware.
  • Stay current with developments in networking, cybersecurity, and cloud technologies.
  • Other duties as assigned.

NON-ESSENTIAL FUNCTIONS:
  • Conducts occasional training sessions for IT staff or campus users.

QUALIFICATIONS:
  • Bachelor's degree in Information Systems, Computer Science, Electrical Engineering, or related field or equivalent experience/technical training.
  • Basic knowledge of computer networking (TCP/IP, switches, routers, wireless).
  • Familiarity with Windows or Linux server environments preferred.
  • Working knowledge of routing, switching, TCP/IP protocols, and wireless networking.
  • Familiarity with cybersecurity tools and best practices (firewalls, IDS/IPS, endpoint protection, patch management).
  • Skills in diagnosing hardware and software problems
  • Professional certifications preferred (CCNA, Network+, Security+, Microsoft, or similar).

REQUIRED MENTAL/PHYSICAL ABILITIES:
  • Ability to install and maintain equipment in diverse environments (offices, server rooms, communication closets, and outdoor enclosures).
  • Ability to lift up to 100 lbs and perform tasks requiring climbing, balancing, kneeling, crouching, crawling, reaching, and handling small to large components.
  • Proficiency with hand tools and electronic testing equipment.
  • Ability to quickly diagnose and resolve computer/network issues.
  • Ability to drive a vehicle (on-road and off-road).
  • Capable of clear communication in person, by phone, and in writing.

ENVIRONMENTAL CONSIDERATIONS:
  • Work is primarily performed in an office environment or communication closets.
  • Occasional travel may be required for conferences or training.

We Offer an Exceptional Employee Experience:
  • A commitment to Scripture that informs everything we do -transforming lives through excellent education and equipping students to stand for the Word of God and the Testimony of Jesus Christ. We are a mission-led, Christian institution with numerous opportunities for your growth and contributions.
  • An excellent and comprehensive employee benefits program for eligible employees and their families.
  • Meaningful Christian community and fellowship among students, faculty, and staff.
  • A beautiful, well-maintained campus with modern facilities in the serene, family-oriented town of Cedarville, Ohio.
  • Free access to our first-class Athletic and Recreation Facilities.
  • Free employee parking.
  • Free access to Centennial Library campus resources.
  • Campus Bookstore and Campus Dining Hall discounts.
  • Opportunities to foster growth through chapel and other university-sponsored events.
  • Opportunities to share the gospel worldwide through Global Outreach mission trips.

General inquires should be directed to Teresa Day,Director of Staffing. This position is subject to the University's verification of credentials and other information required by law and Cedarville University policies, including the successful completion of a criminal history investigation. Applications will be accepted until the position is filled. Cedarville University is an equal opportunity employer.

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