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Computer Lab Associate Jobs in Jamaica, NY (NOW HIRING)

Mragta

Computer Aided Design

Newark, NJ · On-site

$28.25 - $39/hr

Morris & Ritchie Associates, Inc. (MRA) is seeking a skilled CAD Designer to join our team. The CAD ... Peak Health Wellness Plan - personalized nurse consultations, no-cost lab work, and ongoing ...

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All JobsComputer Lab Associate JobsComputer Lab Associate Jobs in Jamaica, NY

Computer Lab Associate information

See Jamaica, NY salary details

$13

$23

$35

How much do computer lab associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer lab associate in Jamaica, NY is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.30 per hour, depending on experience, location, and employer.

What is a computer lab associate?

Computer Lab Associates are staff members responsible for overseeing and maintaining computer labs in schools, libraries, or other organizations. Their duties often include assisting users with hardware and software issues, ensuring equipment is functioning properly, and maintaining lab order and security. They may also help with troubleshooting, managing lab schedules, and providing technical support to students or users. Computer Lab Associates play a key role in creating a productive and safe environment for technology use.

What are the key skills and qualifications needed to thrive as a computer lab associate?

To thrive as a Computer Lab Associate, you need foundational knowledge of computer hardware and software, troubleshooting skills, and often a degree or coursework in information technology or a related field. Familiarity with operating systems, network configurations, and lab management software is typically required, and certifications like CompTIA A+ can be advantageous. Strong communication, problem-solving, and customer service skills help you assist users effectively and maintain a positive lab environment. These competencies are essential to ensure smooth lab operations, provide technical support, and promote an accessible and productive computing environment for all users.

What are some typical challenges a computer lab associate faces in supporting users, and how can they effectively address them?

Computer Lab Associates often encounter challenges such as troubleshooting a wide range of technical issues, assisting users with varying levels of computer literacy, and managing multiple support requests during peak hours. To address these challenges, it's important to remain patient, communicate clearly, and stay organized. Developing strong problem-solving skills and keeping up-to-date with lab software and hardware can also help Associates resolve issues efficiently and provide a positive user experience.

What is the difference between Computer Lab Associate vs Computer Support Specialist?

AspectComputer Lab AssociateComputer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like A+Associate degree or certifications like A+ or Network+
Work EnvironmentEducational institutions, libraries, or training centersCorporate offices, IT departments, or technical support centers
Employer & Industry UsagePrimarily in education and public service sectorsTechnology, healthcare, and business sectors
Common Search & ComparisonOften compared for entry-level tech support roles in educational settingsCompared for technical support roles across industries

The main difference is that a Computer Lab Associate typically works in educational or public environments assisting users with basic computer needs, while a Computer Support Specialist provides more advanced technical support across various industries. The roles overlap in credentials and work environment but differ in scope and complexity of support provided.

What are the most commonly searched types of Computer Lab jobs in Jamaica, NY?

The most popular types of Computer Lab jobs in Jamaica, NY are:

What cities near Jamaica, NY are hiring for Computer Lab Associate jobs?

Cities near Jamaica, NY with the most Computer Lab Associate job openings:

Computer Lab Associate jobs near you

Academic Computing Support Aide

Newark, NJ • On-site

Essex County College
Colleges, Universities, and Professional Schools • 11 - 50 employees
Learn more about Essex County Collegeexternal

$15.92/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Essex County College rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Position Details
Position Information
Position Title
Academic Computing Support Aide
Reports To
Director
Functions and Responsibilities
Job Summary
Under the supervision of the Associate Director of Telecommunications or designee, the Academic Computing Support Specialist will oversee the day-to-day operations of the SSSC and provide support for the college's academic computer laboratories and classrooms
Please Note: Essex County College does not provide visa sponsorship of any kind. Candidates must be authorized to work in the United States at the time of application and for the duration of employment.
Compensation: This position offers a competitive hourly rate of $15.92 per hour.
Supervisory Role
Oral and written instructions are received from the Associate Director of Telecommunications or designee.
Duties & Responsibilities
1. Provide support to students using ECC digital systems.
2. Develop and maintain documentation, tutorials, and training materials to facilitate student understanding and usage of ECC digital services.
3. Assist with ensuring all academic computer labs are operational and properly maintained.
4. Serve as the primary point of contact for students' first tier technical issues and inquiries related to ECC digital services.
5. Assist faculty and students in the proper use of computer lab equipment
6. Collaborate with IT personnel to address technical issues, implement system upgrades, and enhance user experience.
7. Conduct regular assessments of the Student System Support Center's effectiveness and implement strategies for continuous improvement.
8. Stay informed about emerging technologies and best practices in student support services to enhance the center's capabilities.
9. Maintain the PCS and peripheral systems in the academic computer labs.
10. Maintain strict confidentiality and security of staff, student and departmental records.
11. Prepare routine, special and ancillary reports as required.
12. Perform other related duties as required.
Physical Requirements
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential responsibilities and
functions of the job and are not meant to be all inclusive. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
Unless reasonable accommodations can be made, while performing this job the staff member shall:
• Use strength to lift items needed to perform the functions of the job.
• Sit, stand and walk/move from place to place for required periods of
time.
• Move between buildings.
• Speak and hear, communicate using telephone and/or walkie talkie.
• Use close vision, color vision, peripheral vision and depth perception
along with the ability to focus vision.
• Communicate effectively in English, using proper grammar and
vocabulary.
• Reach with hands and arms and use hands and fingers to handle
objects and operate tools, including but not limited to, computers,
keyboards, telephones, calculators, and controls.
• Bend, twist, climb, push, pull, and lift.
Additional Requirements
Minimum Qualifications
Minimum Experience (number of years), Knowledge and/or Abilities
1. Demonstrated experience in troubleshooting software and hardware issues and end-user support.
2. Ability to communicate effectively, orally and in writing.
3. Ability to work in a multi-cultural environment.
Minimum Education Requirements
Associate's Degree
Licenses and Certifications (including e.g., CPR, first aid, driver's license, etc.)
Preferred Qualifications
Experience (number of years), Knowledge and/or Abilities
Education Requirements
Licenses and Certifications (including e.g., CPR, first aid, driver's license, etc.)

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