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Computer Lab Associate Jobs in Nebraska (NOW HIRING)

Shopko Optical

Optical Sales Associate - Omaha,NE

Omaha, NE · On-site

$14.25 - $17.75/hr

Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory ... computer, telephone, fax machine, copier, etc.) · Ability to lift 10 to 20 pounds · Ability to ...

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Computer Lab Associate information

What is a computer lab associate?

Computer Lab Associates are staff members responsible for overseeing and maintaining computer labs in schools, libraries, or other organizations. Their duties often include assisting users with hardware and software issues, ensuring equipment is functioning properly, and maintaining lab order and security. They may also help with troubleshooting, managing lab schedules, and providing technical support to students or users. Computer Lab Associates play a key role in creating a productive and safe environment for technology use.

What are the key skills and qualifications needed to thrive as a computer lab associate?

To thrive as a Computer Lab Associate, you need foundational knowledge of computer hardware and software, troubleshooting skills, and often a degree or coursework in information technology or a related field. Familiarity with operating systems, network configurations, and lab management software is typically required, and certifications like CompTIA A+ can be advantageous. Strong communication, problem-solving, and customer service skills help you assist users effectively and maintain a positive lab environment. These competencies are essential to ensure smooth lab operations, provide technical support, and promote an accessible and productive computing environment for all users.

What are some typical challenges a computer lab associate faces in supporting users, and how can they effectively address them?

Computer Lab Associates often encounter challenges such as troubleshooting a wide range of technical issues, assisting users with varying levels of computer literacy, and managing multiple support requests during peak hours. To address these challenges, it's important to remain patient, communicate clearly, and stay organized. Developing strong problem-solving skills and keeping up-to-date with lab software and hardware can also help Associates resolve issues efficiently and provide a positive user experience.

What is the difference between Computer Lab Associate vs Computer Support Specialist?

AspectComputer Lab AssociateComputer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like A+Associate degree or certifications like A+ or Network+
Work EnvironmentEducational institutions, libraries, or training centersCorporate offices, IT departments, or technical support centers
Employer & Industry UsagePrimarily in education and public service sectorsTechnology, healthcare, and business sectors
Common Search & ComparisonOften compared for entry-level tech support roles in educational settingsCompared for technical support roles across industries

The main difference is that a Computer Lab Associate typically works in educational or public environments assisting users with basic computer needs, while a Computer Support Specialist provides more advanced technical support across various industries. The roles overlap in credentials and work environment but differ in scope and complexity of support provided.

What cities in Nebraska are hiring for Computer Lab Associate jobs?

Cities in Nebraska with the most Computer Lab Associate job openings:

Computer Lab Associate jobs near you

PT Optical Sales Associates - Omaha, NE

Omaha, NE • On-site

Shopko Optical
Fitness and Sports Centers • 1 - 5K employees
Learn more about Shopko Opticalexternal

$15.50 - $19.25/hr

Part-time

Retirement

Re-posted 5 hours ago

Shopko Optical rating

5.6

Company rating: 5.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.  

 As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities.

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in Omaha, NE

On the job training provided, no experience necessary.

Taking Care of our teams who take Care of our Patients

  • Competitive Wages & Sales Incentives 
  • Volunteer Pay 
  • Sick Pay:  Eligible Teammates accrue sick leave per state law 
  • 401K with Match and vested at 100% 
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program
  • Teammate Discounts on eyewear and contact lenses 

 POSITION SUMMARY:  

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.  

 DUTIES AND RESPONSIBILITIES:  

CUSTOMER SERVICE  

· Provide excellent customer and patient service according to company and Optical Center standards  

· Analyze patient eyewear needs  

· Recommend specific lenses, lens coatings and frames to satisfy patient needs  

· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions  

· Order and dispense eyewear accurately and professionally  

· Assist patients with proper frame repairs and adjustments  

· Show patients how to insert, remove and care for their contact lenses  

· Assist Optometrist with case histories and screenings  

BUSINESS AND OPERATIONAL STANDARDS  

· Maintain a complete knowledge of third-party plans and claims  

· Explain promotions and special lens offerings to patients and customers  

· Balance accounts  

· Prepare work orders containing specific instructions for Optical Lab  

· Process medical billing information  

· Ensure proper merchandising of frame inventory  

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:  

· High School Graduate or equivalent  

* Maintain license as required by state

· To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules  

· Previous experience in an office and/or optical dispensing is preferred  

· Able to handle multiple customer interactions/phone calls at a time  

· Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing  

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:  

 · Ability to effectively communicate at all levels within the organization through written and two-way verbal communication  

· Able to read and write at a high school graduate level  

· Able to sit or stand for extended periods of time  

· Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)  

· Ability to lift 10 to 20 pounds  

· Ability to see (Near, Distance, Color, and Depth Perception)  

· Manual and finger dexterity, as well as hand/arm steadiness  

· Ability to grip and hold items  

· Good eye and hand coordination  

· Able to operate a cash register, various optical equipment and tools  

· Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines  

· Able to travel independently to support Company objectives and personal development  

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.  


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