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Computer Lab Associate Jobs in Illinois (NOW HIRING)

Tempus

Clinical Lab Associate I

Chicago, IL · On-site

$20.25/hr

Computer proficiency with equivalent knowledge of standard software and general familiarity of standard office equipment and technology. CHI: $20.25 The expected salary range above is applicable if ...

Tempus

Clinical Lab Associate I

Chicago, IL · On-site

$20.25/hr

Computer proficiency with equivalent knowledge of standard software and general familiarity of standard office equipment and technology. CHI: $20.25 The expected salary range above is applicable if ...

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Computer Lab Associate information

What is a computer lab associate?

Computer Lab Associates are staff members responsible for overseeing and maintaining computer labs in schools, libraries, or other organizations. Their duties often include assisting users with hardware and software issues, ensuring equipment is functioning properly, and maintaining lab order and security. They may also help with troubleshooting, managing lab schedules, and providing technical support to students or users. Computer Lab Associates play a key role in creating a productive and safe environment for technology use.

What are the key skills and qualifications needed to thrive as a computer lab associate?

To thrive as a Computer Lab Associate, you need foundational knowledge of computer hardware and software, troubleshooting skills, and often a degree or coursework in information technology or a related field. Familiarity with operating systems, network configurations, and lab management software is typically required, and certifications like CompTIA A+ can be advantageous. Strong communication, problem-solving, and customer service skills help you assist users effectively and maintain a positive lab environment. These competencies are essential to ensure smooth lab operations, provide technical support, and promote an accessible and productive computing environment for all users.

What are some typical challenges a computer lab associate faces in supporting users, and how can they effectively address them?

Computer Lab Associates often encounter challenges such as troubleshooting a wide range of technical issues, assisting users with varying levels of computer literacy, and managing multiple support requests during peak hours. To address these challenges, it's important to remain patient, communicate clearly, and stay organized. Developing strong problem-solving skills and keeping up-to-date with lab software and hardware can also help Associates resolve issues efficiently and provide a positive user experience.

What is the difference between Computer Lab Associate vs Computer Support Specialist?

AspectComputer Lab AssociateComputer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like A+Associate degree or certifications like A+ or Network+
Work EnvironmentEducational institutions, libraries, or training centersCorporate offices, IT departments, or technical support centers
Employer & Industry UsagePrimarily in education and public service sectorsTechnology, healthcare, and business sectors
Common Search & ComparisonOften compared for entry-level tech support roles in educational settingsCompared for technical support roles across industries

The main difference is that a Computer Lab Associate typically works in educational or public environments assisting users with basic computer needs, while a Computer Support Specialist provides more advanced technical support across various industries. The roles overlap in credentials and work environment but differ in scope and complexity of support provided.

What are the most commonly searched types of Computer Lab jobs in Illinois?

The most popular types of Computer Lab jobs in Illinois are:

What cities in Illinois are hiring for Computer Lab Associate jobs?

Cities in Illinois with the most Computer Lab Associate job openings:

Computer Lab Associate jobs near you

Substitute Technology Associate

Plainfield, IL • On-site

Troy School District 30-C
See more jobs at Troy School District 30-Cexternal

$21.38/hr

Full-time

Re-posted 7 days ago

Job description

Position Type:
Technology/Technology Associate
Date Posted:
7/6/2026
Location:
Technology Department
Date Available:
TBD
Closing Date:
Open until filled
Please download the attached document for a full Job Description.
Primary Function (Job Goal)
Provide support for technology at the school level.
Reports To (accountability)
Executive Director of Information Services
Supervisory Responsibilities
None
Salary
$21.38/hr
Qualifications
  • General knowledge of computers and related technologies
  • General knowledge of available software packages
  • Ability to communicate with staff and students to determine their needs, concerns and/or nature of problems that may be relative to the use of technology equipment or software.
  • Ability to assist teachers in the integration of software with curriculum
  • Ability to solve independently most minor problems
  • Work cooperatively and productively with students and staff
  • High school diploma or GED/Preferred minimum of 36 hours college credit hours recently completed in IS/IT/MIS studies.
  • Ability to reach, bend and periodically lift up to 25 pounds is required
  • Pre-employment medical examination, including tuberculosis clearance
  • Pass a Regional Office of Education Fingerprint/Background Clearance including Federal Bureau of Investigation

Physical Requirements
  • Utilization of some resources from other work units may be required to perform the job's functions.
  • Ability to reach, bend and periodically lift up to 25 pounds is required
  • The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling. Generally the job requires 50% sitting, 25% walking, and 25% standing.

Essential Duties and Performance Responsibilities
This employee is responsible for performing tasks which aid in the ongoing support of teachers and students using computers in the ELP thru grade 8 educational setting. The employee provides hardware and software support to teachers and building support staff. Tasks include but are not limited to software training, hardware and software installation, troubleshooting problems such as logging on to a computer system or software, printing malfunctions, or routine error messages. If standard techniques do not resolve the situation, the employee will seek assistance from the appropriate technical professional.
Illustrative Examples of Work
  • Ensure equipment is working properly
  • Ensure teachers know how to use available software and hardware
  • Performs housekeeping functions in labs (i.e. - keeping computers clean)
  • Support staff and students in effective utilization and integration of available software packages
  • Install, maintain and repair various types of technology equipment
  • Install and troubleshoot various software programs
  • Prepare computer lab equipment and software for a scheduled class when a specific request if made by a building staff member
  • Assist school staffs and students with the operation of technology related equipment
  • Attend various workshops to stay abreast of developments in instructional technologies
  • Collaborate with building administrator(s) to organize and develop an equitable computer lab schedule for all classrooms.
  • Collaborate with building administrator(s) to either develop or review computer lab procedures which staff and students must adhere to throughout the entire school year

Term of Employment
As needed
Completion of mandated training through Global Compliance Network within first 45 days of employment
Compensation
FLSA Non-Exempt
Evaluation
Performance of this job will be evaluated in accordance with the provisions of the Board's policy on evaluation of Educational Support Personnel.
Attachment(s):
  • Substitute Technology Associate

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