Computer Lab Assistant Jobs in Avon Lake, OH (NOW HIRING)

Company Overview:

UH is a world-renowned organization that is deeply patient-focused, ensuring high-quality care and support for patients. The organization operates as an institute, emphasizing teamwork and standardized processes across its facilities. UH fosters a strong sense of community, including events like an annual family zoo day for all institute members, and offers a supportive environment where employees feel valued and have opportunities for growth.

Position Overview:

We are seeking a highly skilled and experienced Nurse Manager for the Cath Lab/EP at UH Cleveland Medical Center. This critical role oversees the busiest cardiac Cath and EP lab in the system, which also serves as the only academic center. The ideal candidate will thrive in a dynamic, fast-paced environment, possessing strong leadership, organizational, and business acumen. This position is vital for maintaining high standards of patient care and operational efficiency in a globally recognized lab.

Primary Responsibilities:
The Nurse Manager will oversee a department comprising six labs, including a hybrid lab, two exclusive EP labs, two exclusive Cath labs, and a swing lab, performing 20-30 procedures daily.

A primary focus will be on the high-volume and growing areas of structural heart and ablation. Responsibilities include ensuring employee engagement, fostering strong collaboration with the physicians who perform procedures, and stabilizing schedules to maximize lab utilization and productivity. The manager will also handle billing and statistics, address staff issues, and manage computer work related to EPIC, purchase orders, charting, scheduling, and prior authorizations. Additionally, the role involves ensuring adequate staffing for all rooms and managing supply ordering and inventory.

Key Qualifications and Skills:
Candidates must possess at least two years of extensive Cath or EP lab experience, preferably gained in a large, busy lab or academic center rather than a single Cath lab environment. Strong organizational skills are essential, along with the ability to react quickly, professionally, and efficiently to rapidly changing schedules and situations. Business acumen is crucial, including comfort with computer work, proficiency in Excel spreadsheets for statistics, and an understanding of medical billing. EPIC experience is preferred. Knowledge of supply ordering and inventory management is also required. Structural heart experience is a significant advantage, and some form of management experience, such as an Assistant Nurse Manager, is preferred.

Certifications or Educational Requirements:
Master's degree, RN, BSN

Level of Experience Considered Ideal:
The ideal candidate will come from another academic center or a large lab, with at least two years of extensive Cath or EP lab experience. Some type of management experience, such as an Assistant Nurse Manager, is preferred. A strong business background, including comfort with Excel and an understanding of medical billing, is highly valued. EPIC experience is highly preferred.

Team and Reporting Structure:
This role reports directly to the System Director of all Cath and EP Labs. The Nurse Manager will work closely with the Manager of Ahuja Interventional Suites, who also oversees Cleveland Medical Center operations, acting as a direct partner and resource.

As the new manager, you will collaborate with a very experienced, close, and supportive management team across the nine Cath labs in the system, fostering daily communication and mutual support. Strong collaboration is also required with 20 physicians performing procedures in the labs and the Revenue Integrity Team, responsible for all hospital billing. The manager will operate under the policies and processes of the Harrington Heart and Vascular Institute (HVI). The department includes 32 Cath lab nurses and radiology techs, 3 OR assistants, and 3 supply chain assistants.

Key Priorities in the First Six Months:
The top priorities for the first six months include keeping employees happy and engaged, fostering strong collaboration with physicians, and stabilizing the schedule to ensure full utilization of the labs every single day.

Challenges and Opportunities:
Challenges in this role include managing limited space for patients, stabilizing schedules for dedicated physician lab time, securing adequate anesthesia support, and extensive computer work related to billing, purchase orders, charting, scheduling, and prior authorizations. Ensuring adequate staffing for all six labs and navigating the dynamic, rapidly changing environment of an academic center due to incoming cases also present challenges.

Opportunities for the candidate are significant. The role is within the busiest and highest-revenue cardiac Cath/EP lab in the system, which is also the only academic center. The lab is internationally known, performing live cases for international conferences. The new manager will join a very experienced and supportive management team and have opportunities for growth and movement within the Harrington Heart and Vascular Institute. The role also includes participation in a yearly cardiovascular conference (CVI) and working in an organization dedicated to patient care with a strong support system from leadership and colleagues.

Required Software, Tool, or Technology Proficiency:
Proficiency with Epic is preferred and highly valuable. The candidate must be proficient with Excel for statistics and spreadsheets, comfortable with general computer work, and knowledgeable in supply ordering and inventory management.

Compensation and Benefits:
UH offers competitive compensation packages. Opportunities for professional development and advancement within the company are abundant, particularly within the Harrington Heart and Vascular Institute, allowing for specialization in various areas. The organization also hosts an annual cardiovascular conference (CVI) for staff development and fosters a family-like atmosphere with events such as a yearly family zoo day.

Candidate Profile:
We seek an individual with strong organizational skills, quick thinking, and adaptability to react quickly, professionally, and efficiently to unexpected changes and daily challenges. Strong communication and collaboration skills are essential for working effectively with both physicians and staff. The ideal candidate will also possess business acumen, understanding that approximately 30% of the manager's role involves running a business, and be a team player who can contribute to standardization and mutual support across the system.

An advantageous background would include experience from another academic medical center or a large Cath/EP lab, at least two years of extensive Cath or EP lab expertise (structural heart experience is a bonus), and prior management experience (Assistant Nurse Manager or higher) with a Master's degree. A business background, including comfort with Excel and some understanding of medical billing, along with Epic experience and knowledge of supply ordering, would be very helpful.

Location Information:
Cleveland offers a vibrant city life with numerous restaurants, good school systems, museums, and a strong arts district. There is always something to do and never a dull moment!