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Computer It Technician Jobs in Sacramento, CA (NOW HIRING)

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

IT Support Technician

Roseville, CA · On-site +1

$22.50 - $31/hr

PLEASE ENSURE CITY/STATE OF CANDIDATE'S RESIDENCE IS LISTED ON RESUME PRIMARY PURPOSE To provide IT systems support to end users on a variety of moderate to complex computer system issues for ...

IT Support Technician

Roseville, CA · On-site +1

$22.50 - $31/hr

PLEASE ENSURE CITY/STATE OF CANDIDATE'S RESIDENCE IS LISTED ON RESUME PRIMARY PURPOSE To provide IT systems support to end users on a variety of moderate to complex computer system issues for ...

Provide day-to-day leadership and oversight of IT support staff and technicians * Establish clear ... Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or ...

Computer Science or related field with 0-2 years of experience OR * Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience * Knowledge of ...

Computer Science or related field with 0-2 years of experience OR * Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience * Knowledge of ...

Computer Science or related field with 0-2 years of experience OR * Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience * Knowledge of ...

Computer Science or related field with 0-2 years of experience OR * Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience * Knowledge of ...

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Computer It Technician information

See Sacramento, CA salary details

$13

$22

$33

How much do computer it technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for computer it technician in Sacramento, CA is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $24.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer IT Technician, and why are they important?

To thrive as a Computer IT Technician, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with operating systems, networking tools, diagnostic software, and ticketing systems is essential for daily tasks. Excellent communication, patience, and problem-solving abilities help technicians effectively assist users and collaborate with team members. These skills are crucial for efficiently resolving technical issues, minimizing downtime, and ensuring reliable IT support within an organization.

What are some common challenges Computer IT Technicians face when supporting end-users, and how can they effectively address them?

Computer IT Technicians often encounter challenges such as troubleshooting unfamiliar software issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of computer literacy. To address these challenges, technicians benefit from strong problem-solving skills, effective time management, and patience when assisting users. Proactively documenting solutions and maintaining clear communication with both users and team members can also help streamline support and prevent recurring issues.

What does a Computer IT Technician do?

A Computer IT Technician is responsible for maintaining, troubleshooting, and repairing computer systems and networks within an organization. They install hardware and software, resolve technical issues for users, and ensure that all systems are running efficiently and securely. Their duties may also include setting up new equipment, managing security protocols, and performing routine maintenance to prevent future problems. IT Technicians play a critical role in keeping an organization's technology infrastructure operational and up to date.

What is the difference between Computer IT Technician vs Network Support Specialist?

AspectComputer IT TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, client sites, help desksNetwork operations centers, client sites
Primary ResponsibilitiesHardware, software troubleshooting, user supportNetwork setup, maintenance, troubleshooting

While both roles involve technical support, a Computer IT Technician focuses on hardware and software issues across various systems, whereas a Network Support Specialist specializes in network infrastructure and connectivity. Both roles often require similar certifications and work environments, but their core responsibilities differ based on their focus areas.

What are popular job titles related to Computer It Technician jobs in Sacramento, CA? For Computer It Technician jobs in Sacramento, CA, the most frequently searched job titles are:
What job categories do people searching Computer It Technician jobs in Sacramento, CA look for? The top searched job categories for Computer It Technician jobs in Sacramento, CA are:
What cities near Sacramento, CA are hiring for Computer It Technician jobs? Cities near Sacramento, CA with the most Computer It Technician job openings:
Infographic showing various Computer It Technician job openings in Sacramento, CA as of May 2026, with employment types broken down into 67% Full Time, 25% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,248 per year, or $22.2 per hour.
IT, Implementation, and Support Technician III

IT, Implementation, and Support Technician III

SBM Management Services

Sacramento, CA • On-site

$23.50 - $32.25/hr

Other

This job post has expired today. Applications are no longer accepted.


SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

163rd of 208 rated facilities management


Job description

Title:
IT, Implementation, and Support Technician III
Job Description:
Job Overview
Provides a combination of second and third line end-user IT support to SBM employees, both locally and remotely, as well as hands-on support with implementation & deployment responsibilities. Responsibilities include answering support phone calls and tickets for multiple IT supported services and environments including desktop, mobile devices, networks, telephony, applications, access, and general use questions. The technician will also play a critical role in learning and supporting SBM's internal 4insite application. Responsible for working through and directing end users towards our helpdesk-ticketing queue. The technician III will manage final escalation tickets that could not be solved by other support technician tiers or directing to the correct process as required.
Roles & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
End-user & Technical Support
  • Provide Tier II & Tier III support for the 4insite platform & IT related problems using technical knowledge and remote support tools to assist.
  • Manage & respond to support tickets using support ticketing systems and log all support interactions
  • Manage escalated tickets & assignments in coordination with other technicians, IT teams, or departments.
  • Provide end user training & guidance in self-service, best practices, applications, and operating system fundamentals.
Implementation & Deployment Support
  • Collaborate with Implementation Managers to onboard new clients, sites, or modules onto the 4insite platform.
  • Manage distribution of new 4insite software builds and deploy new mobile devices to keep up with demand.
  • Support area profiling, manage & input scope-of-work details.
  • Travel to customer sites (up to 20%) & document updates to support implementations & transitions and field support.
  • Deploy, configure, & maintain QR tags at customer sites.
Asset & Device Management
  • Deploy and configure hardware (e.g., mobile devices, laptops) and software applications.
  • Configure devices, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements; participate in the PC Imaging process for desktops and laptops.
  • Monitor asset assignments and ensure accurate reconciliation between users and equipment.
  • Assist with system auditing & prepare and distribute standardized reporting.
  • Identify inactive devices in computer management, MDM, and other systems as needed, and coordinate resolution with supervisors or HR.
  • Collaborate with mobile carriers and vendors to manage rates and service accuracy.
Communication & Coordination
  • Independently research new technologies and best practices for review, testing, and implementation.
  • Independently work on assigned special projects associated with systems, hardware, software, and other technologies.
  • Assist in documenting & training for lower tier technicians in technical processes and resolutions in the course of ticket resolution.
  • Deploy, Investigate, document, and attempt resolution of incidents related to systems, access, or application issues, including OS, MS Office, or other SBM supported internal applications such as 4insite.
  • Investigate, document, and facilitate resolution of requests related to systems, access, licensing, or general IT requests in liaising for other IT teams.
  • Maintain operational procedures as detailed in internal documentation, SOPs, and policies, and participate in documentation efforts to improve guides, SOPs, and training materials.
  • On-call and after-hours maintenance participation may be required.

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience
Associate (2-year) degree, with a technical major, such as computer science, and 3-5 years related experience and/or training; or equivalent combination of education and experience
Certificates, Licenses, Registrations
May be required to have a valid driver's license
CompTIA A+ or equivalent strongly preferred
CompTIA Network+ or Security+ preferred but not required
Knowledge, Skills, and Abilities
Intermediate knowledge of Microsoft products, laptop computers, and mobile devices.
Intermediate knowledge of enterprise computing environments and concepts (E.g. Active directory, networking)
Intermediate knowledge of basic computer administration tools and processes (E.g. Remote-control software)
Fundamental understanding of an operating system
As systems are changed and upgraded it is required to stay current on knowledge of the environment being supported
Excellent customer support skills
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.
Compensation: $70,304-$75,000 per year
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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