Computer Information Systems Jobs in Forney, TX (NOW HIRING)

Pay Grade:   838 Bond Funded  (Actual salary based on experience)
Work Days:  226
PRIMARY PURPOSE:
This temporary bond contract position analyzes, supports, tests, verifies, and documents the district's enterprise systems and applications. WFH is eligible for Texas residents.
QUALIFICATIONS:
Education/Certification:

• Bachelor's degree in Computer Science or a related field preferred
• Certifications in ITILv4, PMP, and Microsoft Technology Stack preferred

Special Knowledge/Skills:

• Knowledge and experience with K12 enterprise resource planning (ERP) and student information systems (SIS)
• Strong analytical skills. Demonstrated ability to facilitate system reviews, conduct business process analysis, and conduct functional gap analysis
• Strong technical skills. Applications development experience a plus, along with experience integrating data across various platforms
• Knowledge and experience with Systems Development Life Cycle (SDLC) and Agile methodologies
• Knowledge of database management tools and activities
• Skill in business process, and systems and data analysis
• Skill in application, security, and workflow administration for enterprise applications
• Skill in the use of complex report writing tools (Crystal, SSRS)
• Skill in data mappings, integrations, conversions, and clean-up
• Excellent interpersonal, verbal and written communications skills
• Ability to develop and maintain effective working relationships
• Ability to handle multiple and changing priorities efficiently and effectively

Experience:

•  Three years of experience as a Systems Analyst supporting K-12 ERP/SIS applications preferred.

MAJOR RESPONSIBILITIES AND DUTIES:

• Implement and maintain assigned business applications and provide specialized expertise and support to ensure those applications meet the instructional, operational, and informational needs of the district.
• Utilize critical thinking skills to consider stakeholder requests and ask probing questions until the real need is surfaced and understood.
• Utilize problem-solving skills to facilitate a shared understanding of the problem, the possible solutions, and the technical challenges in order to lead the team to the best solution.
• Utilize exceptional writing skills to clearly and concisely document complex product functionality and explain technical concepts.
• Exercise superior communication skills to present effectively to diverse audiences, participate in and/or moderate working meetings, ask good questions, and listen to and absorb responses.
• Coordinate operational tasks, projects, and software implementations by creating and executing project work plans and specifications, conducting and documenting meetings, and performing needs assessments.
• Manage, identify, and resolve issues, communicate status and milestone reporting, coordinate application development activities, and transition users into new and upgraded applications. Conduct post-activity examinations of processes and projects to determine opportunities for improvement.
• Performs detailed business process analysis. Identify best practices needed for business process enhancement. Utilize critical thinking skills for refining business processes for efficiency and ROI.
• Evaluates the functionality of the applications and recommends solutions that meet business needs.
• Creates or develops queries and reports using reporting tools.
• Develops procedures and performs user level acceptance, data migration, and data conversion testing.
• Test patches, upgrades, new releases, and reports before approving migration to the production environment.
• Provides post-production support for all deployed modules in responsible area.
• Works with developers and vendors to troubleshoot and resolve application issues and ensure optimum performance.
• Develops and delivers end-user training for appropriate application modules.
• Demonstrates a strong customer service orientation and a desire to help others.
• Establishes and maintains a high level of customer trust and confidence in the team's knowledge of and concern for educational and business needs.
• Perform R&D, remain knowledgeable of emerging trends in technology, and keep abreast of innovative practices. Attain and keep current, relevant technology certifications.
• Follow all rules, regulations and policies of Plano ISD and follow directives from superiors
• Follow attendance policy as assigned by supervisor
• Perform special projects, after-hours support and upgrades, and other duties as assigned 

WORKING CONDITIONS:
Mental Demands:

• Ability to communicate effectively (verbal and written)
• interpret policy, procedures, and data
• Coordinate district functions
• Maintain emotional control under stress

Physical Demands/Environmental Factors:

• Frequent districtwide travel
• Occasional prolonged and irregular hours
• Work with frequent interruptions
• Frequent standing, stooping, bending, kneeling, pushing and pulling
• Prolonged use of computer and repetitive hand motions
• Occasional lifting up to 50 pounds

Approved By:    Greg Gaston, HR Director                                           Date:     1/7/25