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Computer Helper Jobs in Windsor, ON (NOW HIRING)

Helpdesk Manager

Windsor, ON

CA$105K - CA$150K/yr

Helpdesk Manager Position Overview The Helpdesk Manager is responsible for leading the day-to-day ... CAD The salary range provided represents what a potential hire may expect to earn in this role at ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Injection Mold Designer

Windsor, ON · On-site

CA$28 - CA$40/hr

Injection Mold Designer (3D CAD/NX/CATIA) Design the Tooling Behind Tomorrow's Products. Are you ... to help customers bring innovative products to market faster. Backed by Crestview Partners ...

Mold Designer

Windsor, ON · On-site

CA$28 - CA$40/hr

Injection Mold Designer (3D CAD/NX/CATIA) Design the Tooling Behind Tomorrow's Products. Are you ... to help customers bring innovative products to market faster. Backed by Crestview Partners ...

Create, review, and maintain technical CAD drawings, schematics, and documentation in accordance ... That's why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the ...

That's why we prioritize your growth, development, and well-being to help you reach your full ... Computer savvy with access to a PC Computer and internet and the ability to take and submit photos ...

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Computer Helper information

See Windsor, ON salary details

$9

$22

$35

How much do computer helper jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for computer helper in Windsor, ON is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.45 and $29.94 per hour, depending on experience, location, and employer.

What are the easiest computer jobs to get?

Entry-level computer helper roles, such as computer support assistants or help desk technicians, are among the easiest to obtain with minimal experience. These positions often require basic knowledge of hardware, software, and troubleshooting skills, and may not require advanced certifications. They typically involve working in environments like retail, schools, or small offices and can serve as stepping stones to more advanced IT roles.

Is helpdesk a good entry level IT job?

A helpdesk position is considered a common entry-level IT job that provides foundational experience in troubleshooting hardware and software issues, customer service, and technical support. It often requires basic knowledge of operating systems, networking, and common software tools, making it suitable for those starting a career in IT.

What jobs pay 4000 a week without a degree?

A computer helper role typically does not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level often include roles such as freelance software developers, IT consultants, or network administrators, which may require technical skills, certifications, and experience rather than formal degrees. These positions often involve remote work, project-based tasks, or contract work with higher earning potential.

What is the difference between Computer Helper vs Computer Technician?

AspectComputer HelperComputer Technician
Required CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma; certifications like CompTIA A+
Work EnvironmentAssisting users, basic troubleshooting, often in retail or support centersDiagnosing and repairing hardware/software issues, often in repair shops or IT departments
Employer & Industry UsageCustomer support, retail, small businessesIT service providers, corporate IT departments, repair shops
Common Search & Comparison IntentUnderstanding entry-level support rolesTechnical troubleshooting and repair skills

The main difference between a Computer Helper and a Computer Technician lies in their responsibilities and skill levels. Computer Helpers typically assist with basic tasks and customer support, while Computer Technicians perform more advanced diagnostics and repairs. Both roles may require similar certifications, but Technicians usually have more technical training and experience.

Where can I work with basic computer skills?

A computer helper or entry-level technician can find work in retail stores, offices, libraries, or small businesses that require basic computer support. These roles often involve tasks like troubleshooting, installing software, and data entry, and may require familiarity with common tools such as Microsoft Office or basic hardware knowledge.
What are the most commonly searched types of Computer jobs in Windsor, ON? The most popular types of Computer jobs in Windsor, ON are:
What cities near Windsor, ON are hiring for Computer Helper jobs? Cities near Windsor, ON with the most Computer Helper job openings:

Helpdesk Manager

BGBx

Windsor, ON

CA$105K - CA$150K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago


Job description

About Us

At BGBx, we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges.

Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day.

If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx.

Helpdesk Manager

Position Overview

The Helpdesk Manager is responsible for leading the day-to-day operations of the IT Helpdesk, ensuring timely and effective support for all end-user technology needs.

The Helpdesk Manager will drive service excellence, manage workflows and SLAs, and continuously improve support processes. This individual will collaborate closely with infrastructure and engineering teams to resolve complex issues, enhance system performance, and ensure alignment with broader IT strategy. Additionally, this role plays a key part in onboarding, asset management, and maintaining a seamless technology experience for employees in a fast-paced environment.

Role Requirements:

  • Oversee intake, triage, prioritization, and resolution of IT support tickets, ensuring SLAs are consistently met
  • Act as an escalation point for complex or high-priority technical issues, coordinating with internal teams and external vendors as needed
  • Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC & Mac), mobile devices, telephones, and peripherals
  • Troubleshoot Level 1 & 2 issues across hardware, software, networking, and SaaS applications
  • Support onboarding and offboarding processes, including device setup, system access, and employee moves
  • Manage user accounts, permissions, and security groups in alignment with company policies
  • Partner with infrastructure, network, and systems teams to resolve advanced technical issues and improve system reliability
  • Monitor helpdesk performance metrics (ticket volume, resolution time, customer satisfaction) and report on trends and improvements
  • Develop, maintain, and enhance knowledge base documentation to improve first-touch resolution and enable self-service
  • Establish and refine standard operating procedures (SOPs) to streamline helpdesk operations
  • Perform system updates, patch management, and desktop imaging to ensure security and optimal performance
  • Train and support end-users on hardware, software, and best practices
  • Ensure adherence to company security policies and relevant regulatory requirements
  • Participate in on-call rotation and provide support outside standard hours as needed

Preferred Qualifications:

  • 3-5 years of experience in IT support or helpdesk roles, with at least 1-2 years in a leadership capacity
  • Experience managing or mentoring IT support teams in a corporate environment
  • Strong knowledge of operating systems (Windows, macOS), mobile platforms (iOS, Android), and common hardware
  • Experience with Office 365 and other cloud-based SaaS applications
  • Familiarity with helpdesk ticketing systems and IT service management tools
  • Understanding of networking fundamentals, including TCP/IP, Wi-Fi, VPN, and remote access tools (RDP)
  • Experience with device provisioning and configuration and endpoint management
  • Exposure to audio/visual and basic network infrastructure is a plus
  • Familiarity with ITIL or similar frameworks is a plus
  • Strong troubleshooting, problem-solving, and analytical skills
  • Excellent communication and interpersonal skills with a strong customer service orientation
  • Ability to prioritize and manage multiple tasks in a fast-paced environment

Salary Range: $105,000 - $150,000 CAD

The salary range provided represents what a potential hire may expect to earn in this role at BGBx. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at BGBx.

What We Offer

At BGBx, we invest in our people because exceptional talent drives exceptional work. We provide a competitive rewards package designed to support your health, well-being, professional growth, and life outside of work.

Our benefits package typically includes health care insurance, retirement plans, generous paid time off and holidays, wellness benefits, life insurance, learning and development opportunities, and other resources that support our employees throughout their careers. Additional benefits may be available based on your location. Beyond benefits, you'll find a culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare and the people it serves.

BGBx is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.